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“Pathetic visit and worst experience” 1 of 5 stars
Review of NaturOville Vedic Retreat

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NaturOville Vedic Retreat
3.5 of 5 Spa   |   PO Resham Majri, Lal Tappar Haridwar | Dehradun Road, Tehsil Rishikesh, Dehradun 248140, India   |  
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Hotel amenities
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CHRISTMAS & NEW YEAR
Ranked #8 of 60 Hotels in Dehradun
Delhi
1 review
4 helpful votes 4 helpful votes
“Pathetic visit and worst experience”
1 of 5 stars Reviewed June 8, 2013

The word is extremely pathetic on part of room service, cleanliness, guest welcome is so casual and non friendly. We visited there in June as the resort was not at all in a condition of handling guests; rooms got mosquitoes and found house lizard in the washroom itself. Then we asked to change our room but in the another room AC condition was pathetic as it was not working and the so called resort room was looking so casual and non supportive, then we left the resort at midnight 12:00 am as they were not holding any far worst room as we experienced there. I rate this resort a zero and negative from my side.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NaturOville888, Owner at NaturOville Vedic Retreat, responded to this review, June 26, 2013
Dear Ms. Neha,

Since last 2 years, Naturoville Spa Resort is catering to guests from across the globe, and is well known regarding its world class service and ayurveda treatments. Till now, we have never come across any complaint of this sort regarding our service. In your case, we have found out that as yours was a last minute booking, and the resort was full, there may have been minor hiccups. Although every precaution is taken regarding pest control, we are surprised on your complaint regarding mosquitoes; maybe due to ongoing heavy rains some problem arose. Anyhow, as you were dissatisfied with our service, we offer you a complimentary stay on your next visit. Hope to serve you better on your next sojourn.

Thanking You

For Naturoville Spa Resort
Pankaj Agarwal, Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
    46
    20
    4
    2
    5
See reviews for
26
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • French first
  • German first
  • Russian first
  • Any
English first
New Delhi, India
1 review
5 of 5 stars Reviewed May 23, 2013

We had a business trip and I would highly recommend this property. Its about half an hour drive from the Haridwar railway station in a very calm and serene setting. The rooms are well laid out with spacious balconies. They have big and well maintained lawns ideal for morning and evening walks. And the swimming pool was a real pleasure !!!
The attached Spa and Ayurvedic Treatment facility is huge, extremely well equipped and supported by trained staff. The food is ok, the staff extremely friendly and accomodative. On request, were given a complimentary meeting room complete with projector etc. All arrangements were facilitated through representative in Delhi Mr Anind Bhattacharya and manager at Naturoville. My thanks to both of them for making it a memorable stay.

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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NaturOville888, Owner at NaturOville Vedic Retreat, responded to this review, May 26, 2013
Dear Esha Ji,

Thanks for the encouraging words about Naturoville. We strive hard to provide our guests with the best service, delicious food and impeccable facilities, to make their visit a memorable one. We look forward to serve your family and friends in future too.

Regards

Pankaj Agarwal
Managing Director, Naturoville Vedic Retreat
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New Delhi, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 6, 2013

Myself and my three colleagues stayed at NaturOville Vedic Retreat from 27th to 28th April’2013 (02 Nights). Everything was smooth easy and well managed. We really delighted to have found such a great very stylish accommodation at Nature ville in a very clam place (just 20-25 minutes drive from Holy place Haridwar, Rishikesh & Dehradun) rooms are gorgeous and with a massive bathroom. The food is great- very tasty and well cooked. The staff members are so helpful Very good and nice people who will always make you feel welcome. Heartiest Thanks to Mr. Bhatnagar Ji ( General Manager) & him team for their kind and lovely hospitality.

From Sushil Sharma, New Delhi

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2013

We stayed here 27-29 April 2013 with my office colleagues at this place. The rooms are very well laid out, are spacious and provide all the facilities that you will need. Hotel have all facilities like swimming pool, gym, indoor activities (table tennis, billards etc,). The staff at the hotel are all friendly and welcoming

Food is also very good. They have big set up for Spa & Ayurvedic massage facilities with special professional staff from Kerala..just like the Kerala massages available in South India.

Location is the big advantage to this property. Those who love nature will be pleased to stay here as resort is away from city center. Rishikesh, Haridwar & Dehradun is within 30 minutes drive from this property. Near to property is very big amusement park and Raja ji National Park.

We recommend this hotel highly.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2013

Very nice property which offers a great hospitality. Location is superb specially if you are looking for peace. It is lush green having a view of mountains.

All the three places (Haridwar, Rishikesh and Dehradun) are more or less 15-20 kms away which is superb.

They also have fantastic Ayurvedic treatments and therapies.

A must to stay place and highly recommended.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 stars Reviewed April 26, 2013

We organized a 3 day meeting out here (including foreign participants) and one question that everybody asked me up on reaching here was ... how did you find this place? Everyone was so happy with the location, ambiance, service ... everything. We had a great and fruitful meeting and it was all because of this place. The food was great. The staff was extremely helpful and cooperative. I think it was an amazing experience. If you are looking for a break ... this is definitely one of the place.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NaturOville888, Owner at NaturOville Vedic Retreat, responded to this review, April 28, 2013
Dear Dr. Singh,

Many thanks for your visit to Naturoville Vedic Retreat and your valuable comments. We are looking forward to see you again at our place soon. Our endevour is to strive for excellence and delivering our services to the utmost satisfaction of yours.

Namaskar,
Pankaj Agarwal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 8, 2013 via mobile

This turned out to be great little discovery thanks to the great reviews on TripAdvisor. This resort is a true retreat. It is tucked away from the hustle bustle of Rishikesh and Haridwar. The property has a lot of greenery and is peaceful. The rooms are good and clean. The staff is polite and efficient. The restaurant Prana has some good food though they might do with some more variety. The spa is good with some well trained staff. All in all a great experience. Highly recommend this resort.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NaturOville Vedic Retreat

Address: PO Resham Majri, Lal Tappar Haridwar | Dehradun Road, Tehsil Rishikesh, Dehradun 248140, India
Phone Number:
Location: India > Uttarakhand > Dehradun
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 60 Hotels in Dehradun
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NaturOville Vedic Retreat 3.5*
Number of rooms: 26
Official Description (provided by the hotel):
NaturOville is an ideal destination for authentic and traditional Ayurveda and Yoga, perhaps the only one of its kind in Uttarakhand state of INDIA. The Ayurveda centre at NaturOville is engaged in the practice and propagation of Ayurveda. ... more   less 
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