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“Excellent Hotel in varanasi” 5 of 5 stars
Review of Hotel Meraden Grand

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Hotel Meraden Grand
3.5 of 5 Hotel   |   57 Patel Nagar, Cantt | Cantt, Varanasi 221 002, India   |  
Hotel amenities
Ranked #19 of 56 Hotels in Varanasi
Colombo, Sri Lanka
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Excellent Hotel in varanasi”
5 of 5 stars Reviewed April 26, 2013

I stayed 2 days in Hotel Meraden Grand with my family. It was a wonderful stay with delicious foods and good room facilities. There was a bit of a problem with hot water facility but other than that it was a pleasant stay with a comfortable room. Lobby area was beautifully arranged and the staff members were so friendly. Highly recommended.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
    29
    52
    34
    13
    11
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28
47
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Bristol, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 31, 2013

We stayed here for 2 nights and our fist impressions when seeing the lobby were amazing. However, the room were only ok as the bathrooms were a bit tired. Mine shot water out of the handle every time I flushed the loo causing a bit of a flood! The food was very good and you could see it being prepared as the kitchen had a window wall from the dining room. The waiters were a bit surly though. The noise from the traffic horns was very loud at night for rooms facing the road. Over all, in the context of Varanasi this was a comfortable place to stay.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brampton, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 27, 2013

A good location and hotel is in good standard.Food is tasty and has different choices.

But do not change foreign currency in this place. The rates are very low and add service charge also. The guy at the reception tries to keep money for him too.

The restaurant staff is not that friendly to customers.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai, India
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 5, 2013

We reached here late night, after our holy dip at the Maha Kumbh, first of all we asked them to give us the higher category of rooms, there was a marginal difference, so we opted for the better room, on reaching our room, we saw it was really small, n cramped, and were wondering if this was the higher room category then what must be the one we had initially opted for. Anyways, it was late, and we were gonna check out in the morning, so managed. Later figured the AC was not working, they kind of got it rectified, and yes no flat screen tv. Morning had breakfast and checked out. The breakfast was not bad. Overall yes, it's a clean place, but could do with some sprucing up.

Room Tip: Go for the highest category of room...there's a marginal difference....and worth it for whatever...
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiberias, Israel
Top Contributor
89 reviews 89 reviews
45 hotel reviews
Reviews in 40 cities Reviews in 40 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 2, 2013

You can tell the hotel is old by the size of the fish in the aquarium. Huge
Reception was very good, the greeter very accommodating.
A/C in the room was antiquitated.
WIFI was in the lobby and always available.
My big disappointment was in the dining room.
Service was slow and dinner and breakfast not great. Ate there only one night.

Room Tip: I had a side room. Perhaps the front would be noisy
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 7, 2013

The good - The hotel was neat and clean and located near Varanasi Cantt. Free breakfast and it was good.
The bad - No hot water (it was very lukewarm) - got an excuse that the heater was bad - if it was bad, it would be cold not lukewarm. No flat screen TV. Small beds. Looking at the other reviews it looks like hot water is a perennial problem.
The ugly - Very poor customer service - people do not pick up the phone when I called the front desk, or room service or houskeeping etc. There was no one to take names at the entrance of the restaurant and no one inside to seat people. I waited for 10 mins and then went and called that guy.
Bottom line - Please avoid this hotel as it is very expensive and has very poor customer service and no hot water.

Room Tip: It does not matter if you do not get hot water even in early feb. Please avoid this hotel.
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  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 2, 2013

We have just stayed at the hotel for 3 days/2nights. The lobby is very inviting but the room smelt musty possibly due to the fact no windows could be opened. We had no hot water for the duration although we mentioned it to the reception staff on 3 occasions. Perhaps it is because it is India!!

However the restaurant staff and the food were excellent so this made up for the cold showers!!

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Meraden Grand

Address: 57 Patel Nagar, Cantt | Cantt, Varanasi 221 002, India
Location: India > Uttar Pradesh > Varanasi
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #19 of 56 Hotels in Varanasi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Meraden Grand 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Meraden Grand Hotel

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