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“Good large hotel but.!!!” 4 of 5 stars
Review of Hotel Deep Palace

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Hotel Deep Palace
16/47 Cantt Road, Lucknow 226001, India   |  
Hotel amenities
Ranked #46 of 56 hotels in Lucknow
Caerphilly, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Good large hotel but.!!!”
4 of 5 stars Reviewed October 27, 2012

Overall this was a good hotel if you ignore the marke/dirt around the plug holes and do not use the toilet in the reception area (no need to ask where it is just follow you nose.!! Yuk)

This is quite a grand hotel with good parking and a separate bar for hotel guests with an extensive Drink (and Hooka) menu.

The staff are lovely however they will try and create tipping opportunities wherever they can eg while in the dining room we asked for a couple of bottles of water, which they wanted to deliver to the room (extra tip) then they re-visited the room to get me to sign for the water as they had not added it to the food bill as requested (tip expected).

The rooms were clean and comfortable and the food was good.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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26 people have reviewed this hotel

Traveler rating
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    10
    10
    2
See reviews for
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Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 9, 2012

Unprofessional service
Stay there for Nepal Tourism Board meeting for 2 nights. Nice building and good room but unprofessional service. First: during my checking time receptionist is on his cell phone and he checked me in on same condition even he didn’t give any answer on my request for taxi for next day. Second: I order room service but order taker can’t understand the English and I have to shout on Hindi (I hardly speak Hindi) and Third: hotel don’t have any first aid box, I have to go local market to buy a handy Plast. Fourth: on breakfast nothing to eat even don’t have a juice and bakery item, ask for hot and strong coffee thrice but again got a same warm coffee with extra coffee sachet (for strong).
For those all unprofessional service finally I found GRE Jyoti who helps me to book a train ticket to Delhi and arrange a car to drop till railway station only helpful staff I found at hotel.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Pokhara
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 7, 2012

Deep Place Delivered Us a Terrific Stay with all the Colleges Of Nepal Tourism Board on Our Recent Stay For the *CHALIYA POKHARA* A Nepal Promotional Tourism Campaign 2012 .which was Organized By the Western Regional Hotel Association POKHARA & Promoted By Nepal Tourism Board More than Just A Hotel it has Beautifully Appointed Rooms With Well Kept Secret of The Very Old Days.Palace Style White Castle & Beautiful Royal Decor , All the Employees here are Ready to Help you at Any Time Really Attentive , There were more than 8 Different Seminar Halls Which One of Them We have Used for Our Meting with all the Local Travel Trades & Business Entrepreneurship, We Really Were Pleased to Do this Here because of the Caring Staffs & Amazing foods that were serve at the Dinner after the B2B .
In Overall a Great Hotel To Stay with Family Friends , Love Ones or with Colleges would love to Bring My Family Here & Stay Here too On My Next trip to LUCKNOW

Room Tip: 215 Were My Room & It is really Quiet on the 2Nd Floor some times having room on the 1St Floor c...
See more room tips
  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed March 13, 2011

I was a member of a group of 30 pilgrims to Buddhist temples and happened to stay in Deep Palace on 7th March 2011. Hotel rooms were reserved long before we left Sri Lanka and confirmation of reservations were received by the organizers.

This particular day we reached hotel by 9.00 PM as per our itinerary but had to park our bus at another street and to walk 350 meters up to the hotel with our baggage as the only narrow access road was full of pedestrians.

When we reached the hotel we were asked to wait in the lobby as the rooms were not ready. The check in time is 12 noon but we were not given our reserved rooms when we reached the hotel at 9.00 in the night. We understood that there were some occupants in our rooms and we were asked to wait till they leave and rooms were cleaned by the hotel staff. We all had to rest and some had to sleep on the couches laid in the corridors until the rooms were ready by 11.00 PM.

I doubt that they have given rooms for a shorter period (hourly basis) to some occupants as the hotel was informed by our Indian tour guide whom they know very well that we may get late till around 9.00 PM.

Meals and hotel services were not up to standards.

  • Stayed March 2011
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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India
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 10, 2011

We stayed in this hotel for 2 nights and were disappointed considering the price we paid for a double room. The reception staff are not very helpful and seem to be cribbing about their work load. The room service too left much to be desired.
The room was untidy and the walls require immediate maintenance. The toilet and bathroom should have been much cleaner.
The hotel is located not far from the railways station but the surrounding area is not clean and quiet.

  • Stayed June 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 23, 2011

An absolute NO NO!!! Rooms are overly priced and the quality of the rooms is very poor in comparison to the price you pay for it. I booked an economy room for Rs. 4730, but was highly disappointed with the quality of things inside the room. Though the reception staff shifted me to a deluxe room when i complained but still i found the same quality problem in that room as well. The beds were not well made, the pillow covers were not ironed, the beds had cheap sponge mattresses. The rugs in the room were stained and dirty. The bathroom was equipped with cheap quality towels and complementary moisturizer/shampoo were also poor.
The only good thing about the hotel is the food which is quite good and reasonable.
In a nutshell, you'll find almost all the facilities in the rooms but of very poor quality. A very disappointing experience.

  • Stayed February 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 9, 2011

The building is quite old and the area around the hotel is not at all trendy... Average settings, the room was dirty with poor housekeeping personnel.
The bed was uncomfortable and some of the staff at reception were not polite enough to handle customers.

  • Stayed July 2010, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Deep Palace

Address: 16/47 Cantt Road, Lucknow 226001, India
Location: India > Uttar Pradesh > Lucknow
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #46 of 56 hotels in Lucknow
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Operations effective from last 15 years. It is a Deep group of hotels, contemporary in design ideally suited for both the Business and Leisure Traveller. It is centrally located, close to the heart of the commercial & business activities and most of the tourist attractions. We are enclosing herewith the Hotel’s Fact sheet for your ready reference. As per discussion held with you, we at DEEP PALACE believe in developing an enduring & lasting relationship with our associates, particularly in the corporate sectors. We are also patronizing the regular tie up with your organization. However if there is any changes in the rates during this period the same will be finalized & agreed mutually well in advance. ... more   less 
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