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“Nice Experience” 4 of 5 stars
Review of The Grand JBR Hotel

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The Grand JBR Hotel
CF-129, Viraj Khand, | Gomti Nagar,, Lucknow 226010, India   |  
Hotel amenities
Ranked #12 of 57 Hotels in Lucknow
Kolkata (Calcutta), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Nice Experience”
4 of 5 stars Reviewed April 5, 2014

I stayed for two nights with my wife and 2.5 yrs old son. Rooms were specious enough for us. Fairly new property and well maintained. Staffs are courteous. People want to explore historic Lucknow, this hotel is little far from the attractions.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Grand_JBR, General Manager at The Grand JBR Hotel, responded to this review, April 8, 2014
Dear Guest,

"Team- The Grand JBR" appreciates your feedback.

We strive hard to improve our services and look forward to welcome you back.

Warm regards
Vaibhav
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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16 reviews from our community

Traveler rating
    5
    7
    1
    1
    2
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5
2
Solo
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8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Gurgaon, India
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 27, 2014

I was visiting Lucknow in Mar14 for the first time with my wife and 14 yr old son and selected Grand JBR. It is a new business hotel with rooms big enough for two people and hence was not roomy enough for us. Moreover being a business hotel did not suit a family like us who were on a holiday trip. This hotel is situated in Gomtinagar Extension which is at least 25 kms from the heart of the city leading to higher transportation cost. The quality of food too did not measure up to its price.

All in all a forgettable staying experience. Stay here only if you are being sponsored by your company and are on a business trip.

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Grand_JBR, General Manager at The Grand JBR Hotel, responded to this review, March 29, 2014
Dear Guest,

Thank you for your valuable feedback.

Our hotel location didn't suited to your requirements, all though Gomti Nagar is the commercial hub of the city and within 02 km radius, we have all the major shopping centers & malls.

We look forward to welcome you back in The Grand JBR to experience the enhanced hospitality.

Warm regards
Vaibhav
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 25, 2014

Really bad experience at the hotel I went with my sister in law for her interview and the way i was spoken to was terrible being a hotelier myself i wouldn't expect anyone will speak to u like this.My name is Pavan Pandey I am a head chef in a five star resort in SCOTLAND Glasgow and i have done my bachelors degree in hospitality AND I HAVE BEEN WORKING IN HOTEL INDUSTRY FOR LAST 12 YEARS.So i know what hospitality means but Mr. Shukla need to be taught how to speak to guest who are coming to hotel he actually called me an idiot when i was trying to tell him to behave when he was speaking to some other parents of the candidates.Also i went for a coffee in the restaurant i sat on the corner would you believe there was mosquitoes in the restaurant and when i told one of the staffs regarding this he just smiled at me as if i was cracking a joke.So i would like to tell the management please have a look at your "deputy GM" and teach him some hospitality lessons.

  • Stayed March 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Grand_JBR, General Manager at The Grand JBR Hotel, responded to this review, March 28, 2014
Dear Chef Pandey,

As per hotel records, you haven't stayed in the hotel. All though I apologies for your unpleasant experience with hotel hospitality during your visit as a guardian for a interview candidate of a bank, conducting interviews in hotel premises.

As per banking officials, parents / guardians were not permitted to escort the candidates in the hotel. Our hotel team couldn't help the situation.

I would like you to re visit the hotel and experience the hotel food and services, so that you could review our hospitality in a better way.

Looking forward for your next visit.

Warm regards
Vaibhav Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 11, 2014

A new Hotel with limited number of rooms with Multiple Banquets of varying capacities. Rooms are well laid out and the services are above par. Food quality is iffy and the Hotel is trying to find a groove in the food aspects. The Hotel has a very nice Bar cum Lounge with great music and Video systems.

Room Tip: All rooms seem equally good.
See more room tips
  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Grand_JBR, General Manager at The Grand JBR Hotel, responded to this review, February 16, 2014
Dear Sir,

We highly appreciate your feedback.

Your comments are been shared with all the team members and it encourages them to do much better in hospitality.

We look forward to welcome you back to The Grand JBR.

Warm regards
Vaibhav
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 10, 2014

Had the most wonderful experience at the grand JBR. Its located in a residential neighborhood with empty plots on 3 sides. The entry is decent with a clean and nice reception with very attentive staff. i was checked in quickly and given rooms on the 2nd floor. The rooms are very well done and would compare to any 4 star in any metro and may be better.The Wi Fi is fast and room service prompt. The rooms are very clean and pretty spacious.However strangely there isnt any room service menu and i had to ask for the same. Also the Bar is under construction and not functional currently.

However the best aspect of the hotel is the food. The standard is really high . My nov veg colleague who has scanned delhi and its by lane could swear by the taste of the gullauti and reshmi kebabs. I can swear by the Dal Makhani and the Paneer which was cooked in a gravy of 3 types of chillies and pepper.

Overall an excellent and a professional hotel for business travellers.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Grand_JBR, General Manager at The Grand JBR Hotel, responded to this review, January 14, 2014
Dear Sir,

Happy New Year to you !

We thank you for your feedback.

In addition to current facilities, we have added a bar and a fine dining restaurant to pamper the guests with The Grand Hospitality.

We look forward to welcome you back to enjoy the enhanced facilities.

Warm regards
Vaibhav
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2013 via mobile

I visited Lucknow for the first time and I am glad that I chose this hotel for my stay with family.
This is a new property, rooms as very well decorated will all the necessary comforts, every detail has been taken care of.
Staff was extremely supportive and polite, room service was excellent, food was good too.
Small observation or can say an area of improvement from my perspective is about the morning breakfast buffet, wherein I feel that the service was little slow but believe me rest everything was just perfect.
Overall I would strongly recommend this hotel.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Grand_JBR, General Manager at The Grand JBR Hotel, responded to this review, December 17, 2013
Dear Guest,

Thank you for your valuable feedback.

We have analyzed your suggestions and will improve the areas highlighted by you.

In your next visit, you will feel a remarkable change.

Looking forward for your next visit.

Warm regards
Vaibhav Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 4, 2013

had visited Grand JBR hotel & stayed only for one night in hotel which entire staff made the memorable one. It was fantastic warm welcome by reception staff including GM who guided me the local area & suggested me the shopping places around. It was such an excellent stay in UP hotel in good budget which shows completely value for money. I recommend this hotel & wish every staff members best of luck. Will definately come & stay in this hotel if i come in Lucknow.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Grand_JBR, General Manager at The Grand JBR Hotel, responded to this review, November 5, 2013
Dear Sir,

We are thankful to you for sharing your stay experience on Trip Advisor.

Your feedback is been shared with the team and it motivates them to go a extra mile for serving their guest with signature "The Grand JBR Hospitality".

We look forward to welcome you back.

Warm regards
Vaibhav Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grand JBR Hotel

Address: CF-129, Viraj Khand, | Gomti Nagar,, Lucknow 226010, India
Location: India > Uttar Pradesh > Lucknow
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #12 of 57 Hotels in Lucknow
Price Range (Based on Average Rates): $
Number of rooms: 25
Official Description (provided by the hotel):
The Grand JBR hotel located in Viraj Khand Gomti Nagar which is an upcoming Corporate Hub of Lucknow City offers tastefully appointed rooms, impeccable services maintaining international standards and fine cuisine across the globe to be the most elegant hotel for its ambiance ... more   less 
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