The hotel is very over priced and pretentious. We arrived late to be greeted by a petulant member of staff who was extremely unhelpful and was trying to get us to pay more for the room that we had booked, implying that we had been upgraded. Once we had checked in, he ordered us back downstairs to show our passports, and was not pleasant.
The room had no running hot water, and therefore a man with a bucket arrives to try to fill your bath with hot water. The water he arrives with is yellow and not something that you would want to bathe in.
The majority of staff are constantly implying that they need to be tipped, with many awkward and silent moments. The wifi for the hotel was apparently not working during the entirety of our stay.
The 'round the clock' room service, was not, round the clock.
The positives were: quiet, relatively good location, and we had good service from one younger member who went out of his way, checking cinema times, loaning us a computer for Internet, calling our rickshaw driver to check that we were ok. That guy should be promoted for salvaging our impression of the hotel.
The restaurants in the hotel are overpriced and the waiters seem desperate and were pushy.
Overall, please avoid.
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- Also Known As:
- Yamuna View Agra
- Yamuna View Hotel