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“Spacious, Well-Decorated Guestrooms” 4 of 5 stars
Review of The Gateway Hotel, Agra

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The Gateway Hotel, Agra
4.0 of 5 Hotel   |   Taj Ganj, Fatehabad Road, Agra 282001, India   |  
Hotel amenities
Ranked #6 of 111 Hotels in Agra
Falls Church, VA USA
Top Contributor
88 reviews 88 reviews
39 hotel reviews
Reviews in 51 cities Reviews in 51 cities
41 helpful votes 41 helpful votes
“Spacious, Well-Decorated Guestrooms”
4 of 5 stars Reviewed February 12, 2013

I spent two nights in a Taj-facing single room. There is a hazy, distant view of the Taj Mahal but it's difficult to see it over the buildings across the street if you're on a lower floor. My guestroom was clean, spacious and well-decorated. The bathroom amenities are first rate. Rooms have coffee makers, hair dryers and minibars. Laundry service is good. In general, the service at this hotel was excellent.

Rooms that face the Taj are on quite a busy, noisy street. The windows can't block out all of the noise from the many honking car horns, so be advised to ask for a different view if you want a quieter accommodation.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitTandon, Director of Sales at The Gateway Hotel, Agra, responded to this review, February 20, 2013
Dear Sir,

Greetings from Agra
With reference to your feedback on trip advisor we would like to express our gratitude for your valuable feedback.
We would like to inform you that your appreciation for our services has been shared with the entire hotel team and this will motivate us to further increase our service standards in order to make your future visits more comfortable and delightful.
we would like to inform you that with regards to the external noise we are taking appropriate steps to ensure that the windows are soundproof
We look forward to welcome you back at the Gateway hotel Agra
Please feel free to contact me for any future assistance

Warm Regards
Amit Tandon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (289)
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London, United Kingdom
Top Contributor
164 reviews 164 reviews
140 hotel reviews
Reviews in 75 cities Reviews in 75 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed February 12, 2013

I stayed the weekend at the Gateway after having to leave another 5 star hotel due to availability issues.

I have to say I was extremely impressed. This is a top quality option which is kept immaculately clean. However, the standout element for me was the service, which was absolutely excellent. Always attentive but never pushy, the staff here do a remarkable job.

My only slight downside was the range of food at the breakfast buffet, which I was a little disappointed by, but overall, very good.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitTandon, Director of Sales at The Gateway Hotel, Agra, responded to this review, February 20, 2013
Dear Sir,

Greetings from Agra
With reference to your feedback on trip advisor we would like to express our gratitude for your valuable feedback.
We would like to inform you that your appreciation for our services has been shared with the entire hotel team and this will motivate us to further increase our service standards in order to make your future visits more comfortable and delightful.
we have also noted down your suggestion about the food and the same has been taken up with the food and beverage team
We look forward to welcome you back at the Gateway hotel Agra
Please feel free to contact me for any future assistance

Warm Regards
Amit Tandon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
87 reviews 87 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 12, 2013

This was the first of a series of Taj hotels we booked as a package for our trip to Agra and Rajasthan. It is branded as a Gateway hotel because I guess it is showing its age (40+?). The pictures you see here don't do it justice. I had a shock when we rolled up at its security gate - was this the right hotel? It didn't help that the road outside was noisy, crowded and dusty, and the whole area could do with a good spruce up. But once past security, the noise and jostle were left behind. And once inside, the service told you were well and truly in Taj territory, here only rated very good because we experienced better later in the trip. The interiors are well maintained and the rooms are clean and comfortable. There is a smallish gym with good equipment and a spa next to it.The pool looked dated like the exterior of the hotel. Small entertainments are laid on the lobby area in the evening, e.g. a magician, a fortune teller and musician. There is a cozy bar. Breakfast was ok, matching the rate for the hotel. I was concerned that this was the standard we could expect for the rest of the trip, but the concern was misplaced. The hotel is well situated for the Taj Mahal. Instead of having an early breakfast and heading for the Taj, we set off early to catch the sunrise and headed back in time for breakfast, a wash and checkout before heading to Agra Fort, Fatehpur Sikri and Jaipur beyond. While I've given it an overall average rating, I would say that this is a good choice for Agra. The facade, age of the hotel and its immediate surroundings bring down the rating, but once inside you are comfortable and well looked after.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishop Auckland
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 11, 2013

We only had on e night in this hotel, but found it a very pleasant quiet hotel in a lovely place which we visited to see the Taj Mahal. Everything about the hotel was pleasant, from our first arrivbal to departiure. The staff were all pleasant and very helpful, and although we couldn't use many of the hotel facilities because of our itinerary, our stay could not have been better.
The choice of restaurants was excellent and the breakfast was very pleasant

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitTandon, Director of Sales at The Gateway Hotel, Agra, responded to this review, February 20, 2013
Dear Sir,

Greetings from Agra
With reference to your feedback on trip advisor we would like to express our gratitude for your valuable feedback.
We would like to inform you that your appreciation for our services has been shared with the entire hotel team and this will motivate us to further increase our service standards in order to make your future visits more comfortable and delightful.
We look forward to welcome you back at the Gateway hotel Agra
Please feel free to contact me for any future assistance

Warm Regards
Amit Tandon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 4, 2013

We stayed two nights, taking advantage of the package that included a full day excursion with guide to see the Taj Mahal and other sites. The rooms are clean and well -equipped. Because we arrived after midnight we did not get a chance to set up the excursion. When we inquired the next day, initially we were told we would have to wait for an available guide. As it was late morning and the sites close around 5, we contacted the manager and after about 10 -15, a guide was arranged. The breakfast is reasonably varied. We ate at their restaurant, Jhankar, ordering a tasting menu of Indian dishes. It was one of the best meals my husband has had in India (this is his third trip in the last year). But truly, the service is wonderful.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitTandon, Director of Sales at The Gateway Hotel, Agra, responded to this review, February 20, 2013
Dear Sir,

Greetings from Agra
With reference to your feedback on trip advisor we would like to express our gratitude for your valuable feedback.
We would like to inform you that your appreciation for our services has been shared with the entire hotel team and this will motivate us to further increase our service standards in order to make your future visits more comfortable and delightful.
We look forward to welcome you back at the Gateway hotel Agra
Please feel free to contact me for any future assistance

Warm Regards
Amit Tandon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 4, 2013

What a service, impeccable, most important from Security personels to Managers, every time you meet some one they respectfully say " NAMASTE"

Ambience, Rooms, Food or needless to say any service needed was promptly assissted by the staff.

Will always prefer to stay in The Gateway Hotels, wherever they are located.

Room Tip: All the rooms were excellent, since we were a group, there was no complaint from any group member so...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitTandon, Director of Sales at The Gateway Hotel, Agra, responded to this review, February 20, 2013
Dear Sir,

Greetings from Agra
With reference to your feedback on trip advisor we would like to express our gratitude for your valuable feedback.
We would like to inform you that your appreciation for our services has been shared with the entire hotel team and this will motivate us to further increase our service standards in order to make your future visits more comfortable and delightful.
We look forward to welcome you back at the Gateway hotel Agra
Please feel free to contact me for any future assistance

Warm Regards
Amit Tandon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 30, 2013

A great and convenient place to stay. The staff were amazing helpful and kind - the hotel served lovely food and our rooms as with the rest of the building was kept lovely and clean. We would definately stay there again and would recommend it to others.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmitTandon, Director of Sales at The Gateway Hotel, Agra, responded to this review, April 6, 2013
Dear Sir,

Greetings from Agra
With reference to your feedback on trip advisor we would like to express our gratitude for your valuable feedback.
We would like to inform you that your appreciation for our services has been shared with the entire hotel team and this will motivate us to further increase our service standards in order to make your future visits more comfortable and delightful.
We look forward to welcome you back at the Gateway hotel Agra
Please feel free to contact me for any future assistance

Warm Regards
Amit Tandon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Gateway Hotel, Agra

Address: Taj Ganj, Fatehabad Road, Agra 282001, India
Location: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Agra
#6 Family Hotel in Agra
#6 Luxury Hotel in Agra
#6 Spa Hotel in Agra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Gateway Hotel, Agra 4*
Number of rooms: 100
Official Description (provided by the hotel):
ABOUT THE GATEWAY HOTEL FATEHABAD ROAD AGRA: Set amidst six acres of landscaped gardens, The Gateway Hotel Fatehabad Road Agra offers an excellent view of The Taj Mahal from many of its rooms. GETTING THERE & AROUND:• 5 km from the railway station• 10 km from the airport• 3 km from The Taj Mahal. STAY:• 100 rooms including suites• Wi-Fi internet throughout the hotel• Television with cable/satellite channels• Electronic safe. Standard City/Pool View Rooms: Well-appointed rooms. Superior Taj View Rooms: With a mix of contemporary and Mughal design, these rooms offer an excellent view of the Taj Mahal. Executive Taj View Rooms: An elevated sitting area in these rooms on higher floors offers a breath-taking view of the Taj Mahal. Executive Suites: These have a private library, a DVD Player and a spectacular view of the Taj Mahal. HANGOUTGAD - All Day Dining: The all day dining restaurant serves Indian and International cuisine. Jhankar: For traditional Indian cuisine(19:30 till 23:30 hrs only) Saqui: For a fine selection of wines, spirits and cigars. ... more   less 
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Also Known As:
The Gateway Hotel, Agra Hotel Agra
Gateway Hotel Agra

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