Being a fan of the ITC group , which runs the premium hotels, it was a big disappointment to enter into a hotel , which was very outdated in furniture , rooms and layouts, while mughal positions itself as a premium hotel, you should definitely look into , more modern hotels , available in the vicinity , with more features and lesser cost.
The rooms are from the 1980s and most of the furniture has cracks which are more or less visible .
We expected to have all our meals in the hotel, as ITC is known for its premium good restaurants, but, Mughal stands apart. On the frist night at Peshawari , the food was not only cold , but, was stale and weird. The restaurant , it seems does not have a proper quality system in place.
The staff , is least helpful and at the most of the restaurants, you tend to either get it yourself or wait for a abnormally long time , we waited for a good 30 min to receive our Capachinno .
I suggest this hotel only if you dont find reservation elsewhere.
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- Also Known As:
- Itc Mughal, Agra Hotel Agra
- Itc Mughal Hotel Agra
- Sheraton Agra
- Agra Itc Mughal Hotel