If you cannot get rooms at the Oberoi Amarvilas, I guess the ITC Mughal is a pretty good alternative. It has excellent grounds, and the rooms are large and airy (we were lucky to be upgraded to a suite). It borrows from the local Mughal architecture, and blends in well with its surroundings. It has a good central location as well.
However, when we were checking in, it seemed the check-in staff was very slow (not for lack of people at the desks) and not too many people seemed to be serving guests. The lobby was quite noisy as well, and it was not the loud chatter of the guests, but the hotel staff calling each other loudly across the halls!
This seemed to extend to the restaurant as well. Perhaps they were not prepared for so many guests, but it seemed to be grossly understaffed at breakfast, which saw long lines forming outside the breakfast restaurant. The staff was clearly overwhelmed and guests were left to fetch things for themselves from other tables.
All in all, a typical ITC property, with great hardware and very poor software.
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- Also Known As:
- Itc Mughal, Agra Hotel Agra
- Itc Mughal Hotel Agra
- Sheraton Agra
- Agra Itc Mughal Hotel