This hotel proves that Indian hotels in the mid price range really can be world class - it provides for a very reasonable price what one usually finds in India for top dollar only.
The entire hotel is beautifully designed and the rooms are modern, elegant and comfortable. The public areas are comfortable - the pool and garden are peaceful and pretty, the dining area is clean and well lit, the bar is also well stacked.
Service is absolutely excellent. Attentive, friendly, efficient and staff all have the brains to take the initiave in providing good service rather than ploddingly following a set script.
Food is good and one knows it's "safe" to eat it - no fears of Delhi Belly here and very enjoyable cuisine to boot.
I stayed overnight in April and revisited just for a meal in February and was consistently impressed by this hotel, especially when comparing it to several others of similar and higher price ranges.
use the 3rd floor rooms...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 18, 2013
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Thank you for giving us an opportunity to serve you during your last visit to Agra.
Thank you for posting your appreciative comments on Trip Advisor.
I am delighted to note that you have left with a positive impression of the hotel and its services.
Guest feedback is integral to our quest for service excellence and we are delighted that you found the services, food and product to your satisfaction.
Your constructive feedback regarding the staff is invaluable and much appreciated and put to good use as we strive to provide impeccable service ensuring a memorable experience.
I have conveyed your compliments to the Food and Beverage Service and Production team for whom it has been a tremendous source of inspiration. Our Chefs were delighted to learn that their efforts were so well appreciated.
At Trident, Agra we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best.
Thank you for your recognition.
We are grateful for your support and patronage and look forward to the pleasure of welcoming you back to Trident, Agra.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.