We stayed here for one night. The property is huge with a grand pool and big gardens. Have 3-4 dining options and a disc. We stayed at a standard double room
However, for the price they charge for everything (equivalent to 5 star hotels in Agra), the services provided are sub-standard. The hotel is not managed by international Wyndham chain, they have just given their brand name.
Check in and reception area and the property
Starting from check in to check out, we had to wait for everything. While waiting for check in, I asked for drinking water, we had to remind 2-3 times before we were served water that too after 20 minutes
The washrooms in the reception area are dingy and the faucet was leaking and the toilet paper was all wet because of that
The pool is grand and awesome. We enjoyed our time at the pool
The gardens have fountains and lots of flowers. It is a pretty site especially in evening
The room is spacious; however it is not well maintained.. TV had very limited channel options and they served only 1 lt water (extra 500ml bottle is charged at Rs 140 per bottle, which in my experience is quite expensive as I have stayed in many good properties)
Bathroom fittings were leaking. Bathtub was also not very clean and they did not provide any dental and vanity kit.
All the restaurants are super expensive. One vegetarian Indian curry costs around Rs 700-800/-
So you have no choice but to eat at the buffet restaurant at Zaika. We had our lunch there ( Rs 3000 including tax for 2 ppl). I don’t mind spending money for good food. But food was really far below expectations. There was no taste (it was not even made bland for international taste buds) it was generally spicy but did not taste good
Also, the standard was not good. Our glasses smelled of eggs. The non- vegetarian soup was labelled as vegetarian. (BTW, we were the only 2 people in the restaurant at that time so it was not because of high footfall).Though, after mentioning about the soup and the smell in glasses, the mistakes were corrected, but no one apologized. It looked like that this is a regular happening at the restaurant.
The staff was eager to help but lacked professionalism. They were trying to do whatever they thought was right. But I have to say that they lacked training
- Official Description (provided by the hotel):
- Wyndham Grand located in the city of Taj, has been built on 18 acres of land with a large frontage. A beautiful hotel property inspired by the intricacy of Mughal architecture with splendid lawns, fountains and ancient interiors that take you back to an era of emperors and princes with the modern facilities. A masterpiece of architecture it is built on ''Mughal Theme'' with world class modern hi-tech amenities. It is attracting global leisure & business Tourists. The royal ambience, the intricate craftsmanship and the beautiful landscape makes it the most preferred destination in the itinerary of tourists. A visual delight for holiday makers as it revives the grandeur of the Mughal Emperors.Wyndham Grand Agra is perfect for an extended break with its idyllic settings, perfect location and world–class amenities. The hotel has 160 spacious suites and rooms. It offers many leisure options, including a large swimming pool and a luxury spa. The hotel has a variety of dining options, The Orient Café, Jharokha, Pakhtoon, Zaiqa serve authentic Mughalai , Indian and international cuisines. While Mharo Gaon, the village theme speciality restaurant is one of the major attractions in the city. Experience the heavenly beauty of Agra in all its tranquil glory. Recreated and preserved to awaken and rejuvenate your senses … to make you experience pure bliss. We offer many facilities, such as:-• Agra’s largest swimming pool with a submerged Pool Bar • Al-Sehat (Spa), Gymnasium, Steam & Sauna• Ta-Dhin (Discotheque)• Kiddies Playground with slides• Lobby & Lounge • Conference & Banquet Halls • Banquet Lawns • Reception, Luggage Store & Travel desk• Wireless internet connectivity• Tennis Court/ Basketball court • Mughal Garden. Our rooms are well integrated with the following features:- Entertainment: • LCD TV with remote • DVD Player • Cable channels Bed Features: • Bed side electronic control panels • Telephone/ cordless • International direct dialling telephones lines Dining: • 24 hours room service • Minibar • Tea/Coffee maker Rooms Features: • Non-Smoking rooms • In-room amenities • Air conditioning • Direct dial telephone • Electrical outlet at desk level • Bathrobes • Bathroom amenities • Hair dryer • Safe • Bathroom telephone • High-speed internet access / WiFi (Surcharge) • Bathtub/shower • Iron and ironing board (On Request)• Minibar • Newspaper on request ... more less
- Reservation Options:
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