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“Great property with decent food” 3 of 5 stars
Review of Wyndham Grand

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Wyndham Grand
5.0 of 5 Hotel   |   Fatehabad Road, Agra 282006, India   |  
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Ranked #27 of 115 Hotels in Agra
Mumbai, India
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Great property with decent food”
3 of 5 stars Reviewed February 5, 2014

The property was a really good one and it had was very well kept also. The food was of decent quality. However we were not at all impressed with the service which we food a little slack. However the staff did their best to accommodate us.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Wyndham Grand, responded to this review, February 8, 2014
Dear Guest,

Thank you for choosing to stay with Wyndham Grand, Agra and for sharing your experience on Trip Advisor.

We are pleased to know that you had a nice stay and were impressed with the setting of the property. We will definately work on improving upon our negatives.

We are committed to consistently providing warm and efficient service to our guests and their appreciation is our greatest reward.

We look forward to the opportunity of welcoming you back.

Regards,

Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,062 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 4, 2014

Pro:
- Great facility e.g swimming pool
- Good service
- Beautiful garden
- Room meets the standard

Con:
- Less Privacy: We stayed there and you can hear EVERYTHING from the room next to us. It's so difficult to go to bed.
- In Winter - Room is Cold - NO heater
- Wifi is NOT Free ( you have to pay 300 rupee per hour)
- Breakfast is ok - It could be MUCH better
- Food is very expensive in the hotel restaurant

Summarize: Nice hotel, but Not good value for money.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Wyndham Grand, responded to this review, February 8, 2014
Dear Guest,

Thank you for choosing to stay with Wyndham Grand, Agra and for sharing your experience on Trip Advisor.

We are very pleased to know that you were impressed with the overall setting of the property and accomodation.

We will definately work on improving on our negatives. We are deeply anguished that the guests staying next door to you were perhaps too loud for you to have a comfortable night, regarding the temperature if you still felt cold you could have asked for a heater and we would have provided the same. The wify is definately chargeable but we have various packages and not just Rs 300 per hour.

We sincerely appreciate your feedback. We are committed to consistently providing warm and efficient service to our guests.

We look forward to the opportunity of welcoming you back.

Regards,

Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2014

Best in India...world class hospitality...awesome food and service...no words can describe this world class property...the food in the restaurant is fantastic and service too...special thanks to front desk staff and Mr. Mahajan who took our special care...I wud recommend this hotel to all my friends and family.

Cheers!!!
Priyanka/Shiwani

Stayed January 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Wyndham Grand, responded to this review, February 4, 2014
Dear Guest,

Thank you for choosing to stay with Wyndham Grand, Agra and for sharing your experience on Trip Advisor.

We are pleased to know that you had a wonderful stay and were impressed with the setting of the property as well as quality of accommodation and service.

We sincerely appreciate your compliments. We are committed to consistently providing warm and efficient service to our guests and their appreciation is our greatest reward.

We look forward to the opportunity of welcoming you back.

Regards,

Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 3, 2014

The hotel is impressive but expensive. The food and variety were good but really expensive.The rooms were nice but cold. The staff although friendly did not always know what they were supposed to be doing. We only stayed a night but missed the water fountains as we were not aware that they are only switched on at selected times.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Wyndham Grand, responded to this review, February 4, 2014
Dear Guest,

Thank you for choosing to stay with Wyndham Grand, Agra and for sharing your experience on Trip Advisor.

We are pleased to know that you had a wonderful stay and were impressed with the setting of the property as well as quality of accommodation and service. We will definately work on improving upon our negatives.

We are committed to consistently providing warm and efficient service to our guests and their appreciation is our greatest reward.

We look forward to the opportunity of welcoming you back.

Regards,

Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 31, 2014

As a Highlight to our Indian trip. The climax was always going to be travailing to Agra to see the Taj Mahal.
The Grand Wyndham Hotel was the perfect match, we felt like we were walking into a Palace, it is beautiful the grand entrance, to the manicured gardens and the huge spacious rooms set away from the main hotel buildings.
Unfortunately Agra town its self, is not great and rather run down, so we had lunch in the coffee shop, and dinner at their fine dining restaurant PAKHTOON.
Dinner was delicious and appropriate after seeing one of the most magnificent sights in the world.

Room Tip: We had a garden facing room
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Wyndham Grand, responded to this review, February 4, 2014
Dear Guest,

Thank you for choosing to stay with Wyndham Grand, Agra and for sharing your experience on Trip Advisor.

We are pleased to know that you had a wonderful stay and were impressed with the setting of the property as well as quality of accommodation and service. We sincerely appreciate your compliments. We are committed to consistently providing warm and efficient service to our guests and their appreciation is our greatest reward.

We look forward to the opportunity of welcoming you back.

Regards,

Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 30, 2014

First impressions are of a lovely clean spacious and well appointed hotel. Our room was certainly comfortable and clean, however we had difficulty in working out the over-complicated computer system for turning on lights and it didn't work for drawing the curtains. The restaurant was extremely expensive for very ordinary food. We resented being asked to pay extra for Wi-fi when we had used this free in cheaper hotels. Some of the staff seemed unsure of what they were supposed to be doing. others fawned over us and hung around expecting constant tipping. The only high point was having the beautiful outdoor pool to ourselves.
We wouldn't be recommending this hotel to anyone.

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Wyndham Grand, responded to this review, February 4, 2014
Dear Guest,

Thank you for choosing to stay with Wyndham Grand, Agra and for sharing your experience on Trip Advisor.

We apologise for not being able to meet your expectations. Request you to please ask the hotel employees if you cant operate any equipment in whichever hotel you stay next.

We agree and feel bad also that we have to charge for the products and services provided but unfortunately we also need to cover the expenses. We are also slightly confused regarding your comments about our service staff because the ones who didnt serve you, you felt they did not know what to do and the ones who tried to take care of you, you felt they were doing so to get tips. Anyways we will definately try to improve wherever we should.

Regards,

Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stoke-on-trent
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 30, 2014

We stayed for 2 nights at this hotel as part of our Golden Triangle tour.Check in was quick and simple and the room was really nice with good high quality furnishings.The rooms were actually quite cold although we were given a fan heater and offered slippers for the tiled floors.It appeared that there was a aircon/heating system in the room that was not working.Breakfast buffet was good and the food in the cafe/bar was good in the evenings,Although we thought the Indian restaurant was very expensive for what it served.Overall a very nice hotel,but felt cold in many public areas as well as the rooms.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WyndhamGrand, General Manager at Wyndham Grand, responded to this review, January 31, 2014
Dear Guest,

Thank you for choosing to stay with Wyndham Grand, Agra and for sharing your experience on Trip Advisor.

We are very pleased to know that you were impressed with the overall setting of the property and accomodation. We will definately work on improving on our negatives.

We sincerely appreciate your feedback. We are committed to consistently providing warm and efficient service to our guests.

We look forward to the opportunity of welcoming you back.

Regards,

Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand

Address: Fatehabad Road, Agra 282006, India
Phone Number:
Location: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 115 Hotels in Agra
Price Range (Based on Average Rates): $
Hotel Class:5 star — Wyndham Grand 5*
Number of rooms: 160
Official Description (provided by the hotel):
Wyndham Grand located in the city of Taj, has been built on 18 acres of land with a large frontage. A beautiful hotel property inspired by the intricacy of Mughal architecture with splendid lawns, fountains and ancient interiors that take you back to an era of emperors and princes with the modern facilities. A masterpiece of architecture it is built on ''Mughal Theme'' with world class modern hi-tech amenities. It is attracting global leisure & business Tourists. The royal ambience, the intricate craftsmanship and the beautiful landscape makes it the most preferred destination in the itinerary of tourists. A visual delight for holiday makers as it revives the grandeur of the Mughal Emperors.Wyndham Grand Agra is perfect for an extended break with its idyllic settings, perfect location and world–class amenities. The hotel has 160 spacious suites and rooms. It offers many leisure options, including a large swimming pool and a luxury spa. The hotel has a variety of dining options, The Orient Café, Jharokha, Pakhtoon, Zaiqa serve authentic Mughalai , Indian and international cuisines. While Mharo Gaon, the village theme speciality restaurant is one of the major attractions in the city. Experience the heavenly beauty of Agra in all its tranquil glory. Recreated and preserved to awaken and rejuvenate your senses … to make you experience pure bliss. We offer many facilities, such as:-• Agra’s largest swimming pool with a submerged Pool Bar • Al-Sehat (Spa), Gymnasium, Steam & Sauna• Ta-Dhin (Discotheque)• Kiddies Playground with slides• Lobby & Lounge • Conference & Banquet Halls • Banquet Lawns • Reception, Luggage Store & Travel desk• Wireless internet connectivity• Tennis Court/ Basketball court • Mughal Garden. Our rooms are well integrated with the following features:- Entertainment: • LCD TV with remote • DVD Player • Cable channels Bed Features: • Bed side electronic control panels • Telephone/ cordless • International direct dialling telephones lines Dining: • 24 hours room service • Minibar • Tea/Coffee maker Rooms Features: • Non-Smoking rooms • In-room amenities • Air conditioning • Direct dial telephone • Electrical outlet at desk level • Bathrobes • Bathroom amenities • Hair dryer • Safe • Bathroom telephone • High-speed internet access / WiFi (Surcharge) • Bathtub/shower • Iron and ironing board (On Request)• Minibar • Newspaper on request ... more   less 
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