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“Nice hotel, courteous staff” 4 of 5 stars
Review of Hotel Taj Resorts

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Hotel Taj Resorts
3.5 of 5 Hotel   |   Near Shilp Gram, Agra 282001, India   |  
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Ranked #10 of 111 Hotels in Agra
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3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
“Nice hotel, courteous staff”
4 of 5 stars Reviewed October 15, 2013

Stayed in the hotel for one night.
We tried checking in early in the morning and we were told to wait for 30 minutes while they prepared the room. An hour and a half later we were still waiting, so we decided to go see the Taj Mahal early and then go back to the Hotel.

The Taj Mahal ticket office is out of the hotel and a few hundred meters to the left, the Taj is out of the hotel and a short walk away which is excellent!

The hotel itself was clean, comfortable and modern. The room was a bit small but we had 3 grown men in there and wasn't too bad.
The food was very nice and the staff were excellent.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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743 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 15, 2013

Proximity to the Taj Mahal is the only good thing about the hotel. First of all, lift was not working. So using the swimming pool and roof top restaurant was not an appealing option. Room is not very spacious for the amount they charge. In the bathroom shower was giving only boiling water. After complaining also problem was not rectified. Food quality is very poor, quantity is extremely less and charged exorbitantly. Breakfast buffet spread was ordinary. Overall poor service quality.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 15, 2013 via mobile

We stayed at Hotel Taj Resorts for 1 night when travelling to Agra to visit the Taj Mahal and found it to be spot-on: good size double room and bathroom (although in basement), perfectly clean, very well furnished, facilities included flat screen TV, Wi-Fi, well-stocked fridge, safe, tea/coffee maker. Staff was friendly and helpful, we received welcome drinks and in the early morning were taken by the front office manager to the Taj Mahal ticket booking office (2 minutes walk), from where a short bus ride to the Taj's Eastern Gate is included in your ticket price.
We dined in the rooftop restaurant where food was excellent despite service being slow. Good breakfast selection and tasty. Rooftop pool looked clean and inviting.
We managed to get a better rate by phoning in ahead of stay.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 13, 2013

After the good experience in Delhi we had high expectations, though our travel agent did indicate that the best part of this hotel was the proximity to the Taj. It sure was the best part of this hotel. We were provided rooms in the basement floor and unfortunately the air-conditioning was not effective.

Rooms was small and not enough for the triple occupancy that we had booked for. We also were not happy with the food at the hotel. The breakfast was elaborate, but we did not enjoy it. So if you are traveling with children, it would be better off selecting other hotels. We did notice that there were large groups so the hotel was very busy. I believe this is the reason , they do not have the service mindset.

Room Tip: Please do not take the rooms in the basement
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meerut, Uttar Pradesh, India
1 review
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 12, 2013

Wonderfull experience wid family n friends provided with good services ...d food ws d best along with d great view of taj mahal ...its ws my beautifull moments there ...just like reaching heaven ....just loved it .. Evrything ws pleasant n fruitfull

Room Tip: First floor room easy to remember ...with nyc interiors decoration ,,,at d corner with no disturbanc...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 9, 2013

This hotel is just what you expect from Taj hotels,modern,clean great bathrooms and mainly good service. We stayed in the new building and unfortunately the hot water didn't work in our room, a member of the night staff said that I should wait until six thirty am which is just not acceptable, we had been travelling for 5 hours and needed a hot shower! The problem was resolved in the morning when the real manager arrived and we were moved to another room. The rest of our stay was fine and the staff really helpful,letting us use the phone to arrange the next hotel on our trip. The food in the resteraunt was one of the best meals we have had throughout our stay In India,we had to go to the original hotel next door but that was fine. The hotel is only a five minute walk from the Taj Mahal which is perfect! The hotel even has a pool on the roof!

Room Tip: Stay away from the upper floors roadside as the pool pump can be noisey
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham
Top Contributor
89 reviews 89 reviews
47 hotel reviews
Reviews in 36 cities Reviews in 36 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed October 9, 2013

My husband and I booked Hotel Taj Resorts last minute at a very cheap price. We booked the room for one night but did not plan on sleeping there as our train back to Delhi was at 8pm however, we wanted somewhere to chill out during the day as we had 12 hours in Agra. We arrived very early (8am) but were allowed to check in which was perfect as check in is advertised as being at mid-day, we were given a welcome drink too and the staff were very friendly and accommodating.

The hotel is undergoing some extensive maintenance/improvements at the moment so there was a lot of noise and building work going on at the time, however, we were not affected. The view of the Taj from the roof is nothing to shout about, but you can certainly see it and the pool was nice.

Our room was basic but sufficient and clean, the bed was comfortable, tv had lots of channels and complimentary bottled water and tea and coffee facilities were available.

The hotel is literally a 5-10 minute walk from the Taj.

We checked out at around 7pm and the hotel staff seemed upset that we would not be staying the night/for breakfast so we felt quite bad as they were really nice.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Taj Resorts

Address: Near Shilp Gram, Agra 282001, India
Phone Number:
Location: India > Uttar Pradesh > Agra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 111 Hotels in Agra
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Taj Resorts 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
Just located 550 meters from Taj mahal at Walking distance. 3 Star luxury hotel 34 centrally air conditioned rooms with modern interior design,a multi-cuisine restaurant(Bon-appetit), roof top swimming pool with the great of taj,rooftop restaurant with live music and two banquet hall of (250-300pax) capacity. ... more   less 
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Also Known As:
Hotel Taj Agra

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