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“Awosome value for money, time and nature :-)” 5 of 5 stars
Review of Ooty - Elk Hill, A Sterling Holidays Resort

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Ooty - Elk Hill, A Sterling Holidays Resort
3.0 of 5 Resort   |   No. 25 Ramakrishna Mutt Road | Elk Hill, Ooty 643001, India   |  
Hotel amenities
Ranked #35 of 70 hotels in Ooty
Bangalore, Karnataka, India
1 review
2 helpful votes 2 helpful votes
“Awosome value for money, time and nature :-)”
5 of 5 stars Reviewed January 15, 2013

It was after so many long years that me and my husband had spent some time together out of station. We got the newly renovated rooms on the 2nd floor and the proom was very spacious. Service was geat.We enjoyed the stay :-)))))

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Trivandrum
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2013

up on arrival at sterling elk hill ooty the hospitality of staff was awesome, i have opted for junior suite room and the room was excellent for couples providing 24 hours hot water ,daily news paper and scenic beauty from room was incredible.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 26, 2012

The property is good, rooms are not great. But this is far from the city so if you have plan to eat outside or go fro a walk to the near by market for shopping you need to have your own transpot arrangement. Though you have a travel desk its a a bit costly.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malappuram, Kerala, India
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 20, 2012

The location was premium but the price was bit over the top for a hotel which is neither a 3 star or 4-star. Welcome drink was a refreshing change but the corridor towards our room brought all my expectations of the hotel down. It was a very normal corridor like the one in ordinary lodges. The staff was courteous but courtesy doesn't mean they were helpful. The service wasn't prompt. The furniture broke 3-times during our one night stay . it took few hours for the staff to fix the thing. They also lied that tv service was broken which wasn't. The hotel was in renovation stage which created chaotic experience. But the room is clean and well kept and they had exceptionally well maintained play area and games but charged rs 100 for playing there. But overall it was a good stay other than the renovation difficulties we faced. The road to the hotel is also difficult to travel but its not too far from the city. I would recommend this hotel for the location and its beautiful view from the hotel.

Room Tip: We were 2 families with 3 children. We had taken luxury room that provided us with 2 rooms and one s...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Gurgaon
1 review
4 of 5 stars Reviewed December 9, 2012

When i entered into Hotel, my first view was "more than expected". We were very happy to select this hotel for our stay in Ooty. The room was very clean and tidy. Hotel staff were very courteous and we love their hospitality. Food and Room Service is nice. Nice arrangement for Cab drivers too. it is 2.5 kms far from main town. But very nice view of Ooty from Hotel room, if you opt for room above restaurant.
My family really appraise Hotel and their services and happy for opting this hotel.
If i ever get a chance to visit Ooty again, i'll definitely stay in this hotel only.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 21, 2012

Gives the brand Sterling Vacations, a bad name. Booked and used a 2 bedroom suite in Sterling Hotels (Elk Hill) and was disgusted at the appalling lack of standards. The suite was practically falling apart. Broken cabinets, paint and flooring peeling away, dingy washrooms, uncleaned washbasins, no room heaters, TV remotes that don’t work, uneven mattresses on beds… the list goes on. Even when you point these out to the staff, they gave us disgruntled and indifferent responses. I had to wait for 2 hours to get the room heaters I requested (from 9:00 PM tll 11:00 PM).
Pity that the awesome valley view could not be enjoyed because we were pre occupied with sorting these issues out.

Room Tip: NEVER choose the old block, unless they've done some sreious rennovation. Pity that all those ro...
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHolidays, Owner at Ooty - Elk Hill, A Sterling Holidays Resort, responded to this review, February 7, 2013
Dear Sir,
Greetings from Sterling Holidays!

We are extremely concerned about the experience you have undergone. We assure you that we will look into it and take the necessary actions. We would like to inform you that our resorts in Ooty, Munnar and Kodaikanal have undergone extensive renovation. We will slowly be renovating all our properties.
We always value feedback from customers as it helps to better our service. We hope you will give us another chance to prove that Sterling Holidays does deliver memorable holiday experiences.

Sincerely,
The Sterling Holidays Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2012

Thanks to other reviewers before me. I got what I exactly read in Clear trip reviews.
Pros-
Good looking & reasonably clean rooms.
Great view - it was hard to leave the hotel room in the morning as it was a life time experience to see the valley disappearing in fog once in every 20 to 30 min from your window while sipping black coffee.
Courtesy - Saff was very helpful and well mannered. They give first priority to Guest's experience than procedures.
Added bonus - They Provided accommodation and food for our driver so that he wont have to go out in town be available for us when ever we want to go out.

Cons -
--Food was little pricey (around 500 per person) but not worth the money
--Sheets were okay but Comforter was very dirty ,
--The Geiger takes too long to heat the water(45 min)
--Manual room blower was kind of a pain to switch on and off in the night every two hours because it was either too cold or too hot.

But none of these issues except the dirty linen & Non Automatic room blower are real experience spoilers.

Oh by the way they charge too much for campfire and they got a good activity complex for kids.

Over all I would recommend the hotel for the price if they offer clean sheets. Once again great view and ambiance.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ooty - Elk Hill, A Sterling Holidays Resort

Address: No. 25 Ramakrishna Mutt Road | Elk Hill, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites
Hotel Style:
#4 Top resorts Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ooty - Elk Hill, A Sterling Holidays Resort 3*
Official Description (provided by the hotel):
Sterling Holidays Elk Hill is a small and tranquil set up with incredible views of the surrounding hills and valley. Amid lofty Nilgiri peaks and low passing clouds, the sloping roofs and terracotta tiles of the resort emerge and vanish. As you look out on the Ooty valley from your room’s balcony or sit-out, time seems to stand still. ... more   less 
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