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“Avoid hotel charing cross” 1 of 5 stars
Review of Nilgiris Comfort Inn

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Nilgiris Comfort Inn
2.0 of 5 Hotel   |   Garden Road, Ooty 643001, India (Formerly Hotel Blue Star)   |  
Hotel amenities
Ranked #59 of 72 Hotels in Ooty
Bangalore
1 review
4 helpful votes 4 helpful votes
“Avoid hotel charing cross”
1 of 5 stars Reviewed September 29, 2009

At any cost avoid this hotel charring cross. I stayed in the hotel for a day. It was a very bad experience. The rooms were very bad. Room smelled very bad. There was no ventilation in the bathroom. Flush was not working. Bathroom was very dirtly.Towels were not provided. There were no hangers in the cupboard to hang clothes. Only two bulbs were functioning. No remote for TV available in the room. For Rs.2010 (1800 + 210 Tax), this was a hopeless hotel. Absolutely no service at all. A hotel everyone should avoid. Whenever I was there near the reception are, I found lot of people complaining on various issues. Management was very poor. They are not clear with communication. I was told that if I take the extra bed, I would be charged 210 RS. I dint take the extra bed for extra person, but at the time of check-out, I was told to pay for extra bed and they made me to pay for it. I do not say this is wrong, but they were not clear with their communication and created confusion. I managed with available beds to save my 210 RS, but I had to pay 210 extra at the time of check-out. Food of the restaurant at the reception is very very untesty. Please do not eat. The persons sitting at the reception do not have any respect for the visitors. They do not know how to talk/deal with visitors. Ther have very bad manner. Very badly maintained hotel. In fact, this is the worst hotel I have ever seen.

  • Liked — Nothing was best about the accommodattion
  • Disliked — Management and room quality was very verty bad
  • Stayed September 2009, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    1
    9
    11
    4
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Bangalore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 10, 2008

We booked 2 deluxe rooms through a Travel website www.safewheelsonline.com.They recommended the hotel saying that it is good.They charged Rs. 975+tax per day. But, the reality was different. The rooms were of sub standard category. The painting was vanished. Rooms were stinking and not clean. Toilets were not clean and not properly ventilated.The hotel is on the first floor of a shopping complex because of which it is noisy.The lights at the rooms were not working. Good rooms are available at cheaper rate at Oooty during off season.Avoid travel agents to book. Book directly or check in directly on arrival to Ooty.

  • Liked — Nothing
  • Disliked — Nothing
  • Stayed June 2008, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nilgiris Comfort Inn

Address: Garden Road, Ooty 643001, India (Formerly Hotel Blue Star)
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #59 of 72 Hotels in Ooty
Price Range (Based on Average Rates): $
Hotel Class:2 star — Nilgiris Comfort Inn 2*
Number of rooms: 91
Reservation Options:
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Also Known As:
Nilgiris Comfort Inn India/Ooty

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