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“Great Food and Location” 4 of 5 stars
Review of Fortune Hotel Sullivan Court

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Fortune Hotel Sullivan Court
4.0 of 5 Hotel   |   123, Selbourne Road, Ooty 643001, India   |  
Hotel amenities
Ranked #14 of 71 Hotels in Ooty
Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Great Food and Location”
4 of 5 stars Reviewed June 17, 2014

authentic local cuisine is served in a quiet little restaurant with live piano music. The location is close to the Rose garden and the decor is so pleasing to the eye that it is a visual delight for those staying at Sullivan Court.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, June 18, 2014
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

241 reviews from our community

Traveler rating
    68
    114
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113
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Bengaluru (Bangalore), India
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed in this property for 3 nights I had 2 club rooms. I had a overall a good experience in the hotel and I am happy with the stay. Here is the summary of the experience.
Pros:
Cooperative service staff and reception staff
Very good location and view from the hotel
Well trained masseuse in spa.
Brilliant and very cosy wooden interiors in the bar

Cons:
Room services for food was slow
Place can be better maintained
Room electronics not working
Room safe displayed error despite correct code.
Can have better range in breakfast buffet

Room Tip: Get Club rooms they have a nice powder area which gives you ample space for storage etc.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, June 18, 2014
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2014

A nice property, nice location. Food and service is a kind of average. A kind of average for everything is what I can say. But the rooms were really good. At the end of my stay, I felt that I could have settled this hotel for little less!

Room Tip: Few rooms have connecting doors, so if you happen to visit with your big family, you may choose thes...
See more room tips
  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, June 18, 2014
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 16, 2014

Had a very comfortable stay at Fortune Sullivan court. The hotel ia centrally located with most of the tourist attractions with a vicinity of 2 to 6 kms, walking distance from Rose garden and the nearby market. It has a host of facilities within the premises for children and for adults. Childrens play area, Snooker table, spa, gym, table tennis, chess, carrom etc.
The food is yummy and staff extremely courteous. The service is exceptional and peraonalized. Everyone is looked after in a peraonalized manner.
Rooms are comfortable and weather is the best. The hotel has a lot of garden area to relax or take a walk.
Had a very comfortable stay.

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, June 17, 2014
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 5, 2014

I visited Ooty with family between 2nd to 5th June 2014. I checked into the deluxe room of Fortune Hotel Sullivan Court. The rooms are excellent, clean, well furnished. Toilet is very good. Bed quality is excellent. The spread in the restaurant is excellent. It serves buffet during breakfast, lunch and dinner and all of them are excellent. It is reasonably priced. I experienced Ayurvedic Massage for the first time at this hotel and it was excellent.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, June 6, 2014
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Top Contributor
86 reviews 86 reviews
60 hotel reviews
Reviews in 50 cities Reviews in 50 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 28, 2014

Although the room initially allotted had some problem and the room that we lived for 2 days also had power outage ( only in our room), I would still rate this hotel as one of the finest properties to stay in Ooty. The food , particularly the breakfast is simply outstanding. One of the best things about this hotel is that it has ample parking for self driven vehicles. The location of the hotel is great. O a sunny day, its a great experience to laze around in the garden area of the hotel. The room was clean, well attended to for all services and it was cozy, though there was no direct sunlight in to the room. Excellent and helpful staff are they. A classic, British era property has been converted in to this hotel ! Perfect choice for a holiday with the family !

Room Tip: Rooms receiving direct sunlight will be great.
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, May 29, 2014
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pune
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 27, 2014

The hotel is located walking distance from Rose Garden, and have a beautiful view. Hotel Staff was Excellent, as there was some problem with my reservation done through Cleartrip, They allowed me to checkin and got the issue with cleartrip resolved on their own. Services are good, and it is close to Bus stand and Railway Station (~2km) and also very close to Market. Breakfast was good. Room was clean and had a very nice view . I should be giving it 4 star but only two things stopped me from doing so. One is Bathroom was very small, and with no proper arrangement as while taking bath the water was all over in the bathroom. And second thing, Hot water coming from Tap was Yellow and we complained it few times and it was not corrected. Rest all the hotel is good and with nice service and staff.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, May 28, 2014
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.

Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune Hotel Sullivan Court

Address: 123, Selbourne Road, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Ooty
#11 Family Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fortune Hotel Sullivan Court 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Fortune Hotel Ootacamund
Fortune Hotel Sullivan Court India/Ooty

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