We stayed at this place for a weekend and were extremely happy with our stay. I have stayed at other places in Ooty, and from my experiences so far, if I had to recommend a place to my friends and family, this would be the one.
1. The Room: The room was nice, clean and comfortable. It had a wall mounted TV with tata sky connection and a good WIFI Internet connection. Outside the room, there's a place where one can sit and enjoy the scenic view of the mountains - perfect for sitting and having a cup of tea/coffee. Even from inside the room there's a good view of the scenic beauty outside.
The bathrooms were clean and dry with all necessary stuff like tissues, clean towels, etc in place. Hot water was available at all times.
2. The staff: The attendants were friendly, soft-spoken and helpful. They were responsive - for example, when I had issues connecting to the Internet, it was fixed within a few minutes of me informing them. The owner of the place - Mr Ravi - took time to speak to us about our stay, suggested nice places to visit. He even arranged for freshly baked biscuits and some fresh vegetables from the farm near the resort for a low price.
What's more - he even extended our checkout time for no extra charge - our checkout time as per the booking was 12pm, but we were able to visit a few more places and come back, have a late lunch and checkout well past 3pm. He was genuinely interested in making our trip nice.
3. Location: Location is nice and scenic. It will be more suitable for people with their own mode of transport as it is about 20 minutes away from Ooty town (it is at around 8th hairpin bend from Ooty). But I guess having a vehicle when visiting Ooty is advisable anyways as it allows you to visit some excellent places outside Ooty town. You won't find restaurants, shops etc nearby, but the food in the resort was good enough.
When returning from Ooty to the resort (i.e., climbing down), sometimes police may stop you and want you to climb down from a different route (which is extremely long). This is because they don't want people to use this route to exit Ooty. For this, the resort gives you a paper which acts as a proof that you stay at Mount N Mist - in which case the Police will allow you through.
The resort can also arrange for some nice trips - I didn't try it this time, but I plan to do so the next time - especially the early morning trek to see if I can spot a few animals.
In short, next time I visit Ooty, I need not waste any time finding hotels - I'm headed straight to Mount N Mist!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking time off for posting such a delightful review on Trip Advisor and also for recommending Mount n Mist..
Your positive observations regarding our resort, facilities, and restaurants is inspirational for all of us. Also, your compliments on our resort ‘being the best in everything’ is truly a honour for the team.
It is our continuous endeavor to provide our guests with highest levels of comfort and hospitality and it is motivation from discerning guests such as you which encourages us to give our best.
We value your continued support and patronage and look forward to having more opportunities to be of service to you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.