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“holiday at gem park” 4 of 5 stars
Review of Gem Park-Ooty

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Gem Park-Ooty
4.0 of 5 Hotel   |   Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)   |  
Hotel amenities
Ranked #28 of 72 Hotels in Ooty
jakarta
1 review
“holiday at gem park”
4 of 5 stars Reviewed August 21, 2014

we stayed at the gem park ooty for 2 nites from 4th-6th aug this year. must say we had a very pleasant stay. the staff were more than accomodating. hotel is very centrally located too... a definite recommendation to visitors to ooty.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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377 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Bogmalo, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2014

I have now stayed at the Gem Park on a few occasions in the last 6 months and feel the need to express their improvement. When I looked at reviews for this hotel they were mostly negative and changing from a known International name to the original name signified something might be wrong, however I have to commend the hotel as on 3 out of four visits the room quality has been good, the service in the restaurant excellent, travel and reception helpful and an overall enjoyable stay. Yes on one occasion I did have problems with the room therefore I feel it would be fair to say the hotel might be in the process of upgrading their rooms and this might have explained the one problem I had. Even with minor room issues the maintenance were helpful in getting the issues resolved. My experience is do not take the negative comments as gospel and give the hotel a chance as they have improved a great deal and deserve a credit.

Room Tip: The wifi is available in the public areas free of charge. Just ensure on your booking that you ask...
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  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
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Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2014

-The renovated hotel rooms on 3rd floor were good
-Food was tasty with wide variety
-Courteous staff
-Travel desk – Mr Francis and Front office manager – Mr. Vinod Kumar oozes genuine warmth and hospitality. Right people in the right place
-The in-house pianist is the real Gem belting out nostalgic oldie goldies instrumental tunes in the evening
-Fire place is the real attraction to wind off long day spent in visiting "tourists spots"
-Guess more renovation is on the cards that will make this hotel truly world-class

Room Tip: Newly renovated rooms are better. Plan your vacation little early to enjoy Ooty weather.
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

Stayed at the Gem Park , Ooty in mid July this year. Being off season we managed to get a very very good bargain on tariffs with breakfast. The place is very cosy, the rooms are spacious and clean and the Staff both at the reception and breakfast are very courteous. Room service and food was tasty. They have an indoor pool which we did not use and we learnt that some renovations were going on for the health club etc. The view from the seventh floor must be seen to be believed. The hills, clouds and mist makes you want to go out doors. A great place to stay and I would definitely go back. Luckily I would get the same bargain tariff.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 5, 2014 via mobile

Beautiful hotel with stunning views of the valley
Great hotel staff
Great food (Mughali and Chinese)
The view of the valley from the 7th floor rooms 714,715,716 is absolute perfect for meditating in the early hours of the morning as you see the clouds drift past the lawn outside the window
A MUST REPEAT DESTINATION !!
ABSOLUTE DREAM

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mumbai (Bombay), India
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 5, 2014

The standards have gone down. Rooms are in bad need of renovation. The team seems to lack any sense of motivation to try and make your stay memorable. The stay was very average. With such a fantastic location there is so much more that can be done.

Room Tip: Ask for valley facing rooms.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
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worldwide
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 1, 2014

We enjoyed four nights at this hotel which provides clean rooms that are above par for India. The bathroom was a bit run down but nothing unexpected. We had ground floor that had a back door into a little grass area and the room was bright but I think the rooms on higher floors would have a better view especially those overlooking the pool area. The hallways were pretty dark on the lower floor so it unfortunately didn't have an immediately positive feeling. The grounds of the hotel are very nice and fairly large with a couple nice sitting areas to lounge and read. The hotel is in a hill so the view is generally great. The restaurant had a good breakfast spread and our lunches there were fine. Very friendly and helpful staff especially in the restaurant. Nice ability to walk out from the hotel into town or the surrounding area though at night it may not be ideal in terms of street traffic.

Stayed June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gem Park-Ooty

Address: Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Ooty
#4 Luxury Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gem Park-Ooty 4*
Number of rooms: 95
Official Description (provided by the hotel):
Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more   less 
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Also Known As:
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park-Ooty India

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