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“Good service and comfortable rooms” 4 of 5 stars
Review of Gem Park-Ooty

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Gem Park-Ooty
4.0 of 5 Hotel   |   Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)   |  
Hotel amenities
Ranked #27 of 70 Hotels in Ooty
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good service and comfortable rooms”
4 of 5 stars Reviewed March 15, 2014

Located up on a hill close to the Mahindra Resort, this hotel combines good views (from higher floors) along with attentive service. The rooms were clean and spacious, good for business trips with twin sharing. Food was average and could get a little repetitive for long stays. Traveling to and fro from the town centre will require a taxi or an auto, although if you're in the mood the hill is good for a refreshing hike.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
    121
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    51
    22
    17
See reviews for
143
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Singapore, Singapore
1 review
5 of 5 stars Reviewed March 15, 2014

We visited Ooty in November from Singapore and enjoyed the stay in this hotel. The service was excellent and the food was exquisite. The hotel has a great view and rooms are quite clean. But what attracted us the most was the service provided by the staff and the Toda Cafe manager, Mr Sekhar. Mr Sekhar has the right attributes and the service quality of a 5 star hotel manager that made us feel so special. We have been to so many hotels around the world but we thought he was at par with the finest we have seen in this business. The house keeping can be improved but all round, it was a nice hotel. We will definitely go back.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

I stayed here for my Honeymoon and the stay was excellent, SIMPLY SUPERB
I Wish the management & the Front Office Manager Mr Vinod was very helpful and supportive and i really want to thank and appreciate his kindness and his passion towards his work
The hotel room and facilities were great and at the Breakfast I Forgot the manager name he was also superb and very kind and the Breakfast set was also GOOD
I really need to Mention Ashwin, Travel Desk he was really helpful and kind for assisting me the tours and tickets
OVERALL WELLDONE AND KEEP UP YOUR GOOD WORK

RAJESH KUMAR

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 12, 2014

It is a nice Hotel in the mountain. The rooms in the higher floors are good. Ample parking space is there with gardens around the hotel. The hotel is having a nice swimming pool. The hotel is about three kilometeres from the Charingcross junction and in the mountain, private transport is a must.

Room Tip: Choose rooms in the higher floor which are well maintained compared to those in the lower floors.
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 11, 2014

We reached the hotel on 8th early morning & booked to double bed rooms. Rooms were not clean & heater were not working. After telling multiple times somehow got the small external heater in the evening & got the room cleaned. But wasn't up to the mark. Heater was so small that couldn't heat up the room & when asking why the central heater is not working, the excuse was that we are under maintenance, That was really a lame excuse. We were charged hefty & the service was pathetic. I would never recommend this hotel to anyone with the service i got.

Room Tip: I would suggest to go for some good home stay & do read the review before booking any of them.
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  • Stayed February 2014, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 4, 2014

I really enjoyed my stay at this beautiful hotel.

Good view of city from Restaurant located on top floor.

ver all the entire hotel is good, food is excellent, room service is good, location is first class.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gem Park-Ooty

Address: Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gem Park-Ooty 4*
Official Description (provided by the hotel):
Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more   less 
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Also Known As:
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park-Ooty India

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