We reached the hotel on 8th early morning & booked to double bed rooms. Rooms were not clean & heater were not working. After telling multiple times somehow got the small external heater in the evening & got the room cleaned. But wasn't up to the mark. Heater was so small that couldn't heat up the room & when asking why the central heater is not working, the excuse was that we are under maintenance, That was really a lame excuse. We were charged hefty & the service was pathetic. I would never recommend this hotel to anyone with the service i got.
- Official Description (provided by the hotel):
- Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Gem Park-Ooty Hotel Ootacamund
- Holiday Inn Ootacamund
- Ootacamund Holiday Inn
- Gem Park-Ooty India