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“Good Stay” 4 of 5 stars
Review of Gem Park-Ooty

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Gem Park-Ooty
4.0 of 5 Hotel   |   Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)   |  
Hotel amenities
Ranked #20 of 72 Hotels in Ooty
Chennai (Madras), India
1 review
“Good Stay”
4 of 5 stars Reviewed February 2, 2014

I got a good discount at cleartrip and the hotel was really a good stay for that cost. Rooms are very neat.prompt room service and you get hot water round the clock.Food menu was very expensive so didn't even try any food. Tea or milk cost Rs.130 but 100% worth, because they give four full cups for 1 portion tea or milk and its very good. Kids play options not so great. Gym average. Need to have car to commute to main bazaar.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

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423 reviews from our community

Traveler rating
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    60
    28
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 29, 2014

The hotel is very well located, with a great view from the rooms. It feels a bit outdated, as if it used to be great ten years ago. The restaurant is ok, but nothing special. The pool was closed for maintenance.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 25, 2014

hotel is located perfectly with good valley view (from my room). Service was extremely good and food is also good with good options in veg as well as non-veg.
Hotel has lots of in-house activities like kids zone, table tennis, pool and other games. Has a small gym as well as a parlour/spa center. However, the swimming pool was under maintenance the time we were there but it was quite big.
Hotel has a well maintained park and open sitting area. Room was also very maintained with perfect lighting options and sitting area, one thing you expect at such a good hotel. Bathroom was also very good with nice fittings.
I found Gem Park satisfying keeping in view the prices charged.

Room Tip: Ask for rooms at the top (7th) floor with valley view
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bengaluru (Bangalore), India
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 22, 2014

This has been my regular place.Excellent hospitality and very calm place.good .i will still continue going to Gempark every time i am in ooty. This is a good chioce. Can spaek to Managers by Name Mr. Pradeep or Mr. Vinod WHO CAN BE OF ALL TIME HELP FOR YOU.

Room Tip: Higher Floors have less A/C unit noise
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  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manila, Philippines
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 21, 2014

gem park ooty staff were really helpful. buffet was tasty and representative of indian local delicacies. I went during DIWALI and I enjoyed the fireworks immensely. rooms were a bit exposed; but all in all, good.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Abu Dhabi, United Arab Emirates
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed January 14, 2014

I stayed in Gem Park ooty in December and overall i liked the hotel. The only issue i faced was the delay during checkout and the bathroom leakage during my stay. The ambiance of the hotel is good and the sights from hotel is awesome....

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review, January 21, 2014
Dear Ms. Sebastian,

Greetings from Gem Park Ooty!!!

Thank you for taking the time to relay your comments regarding our property during your recent stay. I am pleased you liked the location. I was disappointed to read that some aspects did not meet your expectations. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for, and your feedback will help us improve for our next guest or your next visit.


Sincerely,

Vinod
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 7, 2014

My parents, Mr & Mrs Hasham stayed there for three nights, celebrated christmas eve and had one of their best time! Kudos to Mr. Vinod and his team for making their stay memorable. Great food, great ambience, great staff! WORTH IT!!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review, January 13, 2014
Dear Mr. Mohamed,

Greetings from Gem Park Ooty!!

Thank you for choosing and sending your parents to staying with us during X-Mas and your kind words about our staff. It is always nice to get a compliment.

I just want to assure you that our Hotel is very proud of its level of cleanliness,service, food, and quality of its product.

We look forward to welcome you back at Gem Park Ooty in near future and we assure you of our best services at all times

Thank you
Vinod
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gem Park-Ooty

Address: Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Ooty
#4 Luxury Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gem Park-Ooty 4*
Number of rooms: 95
Official Description (provided by the hotel):
Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more   less 
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Also Known As:
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park-Ooty India

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