I stay here for 3 nights and 4 days with my family. The location of the hotel in very good. The view from hotel , from main dining room and our room no. 607 was awesome. The garden made by hotel is also nice and quit refreshing . Swimming pool is big and clean. Quality of breakfast and dinner is very nice and lots of option for selection.
Rooms are also big but very old style. Whole hotel is became very old. Renovation is needed for all things.
Service also I got is very bad From all department , from housekeeping they take 45 min. For water botle delivery . At breakfast and dinner there in no help full staff , not satisfied from there service. Even I told them to make parcel of 6 bread toast they said there is no parcel system, it is very surprising .
Overall average exp.
Only 5 star for location , views and quality of meals and breakfast . Not for property and service
- Official Description (provided by the hotel):
- Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more less
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- Also Known As:
- Holiday Inn Gem Park-Ooty Hotel Ootacamund
- Holiday Inn Ootacamund
- Ootacamund Holiday Inn
- Gem Park-Ooty India