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“staff and resort...superb. No need to think twice” 5 of 5 stars
Review of Ooty - Fern Hill, A Sterling Holidays Resort

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Ooty - Fern Hill, A Sterling Holidays Resort
3.0 of 5 Hotel   |   73 Kundah House Road | Fern Hill, Ooty 643 004, India   |  
Hotel amenities
Ranked #12 of 71 Hotels in Ooty
bangalore
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
38 helpful votes 38 helpful votes
“staff and resort...superb. No need to think twice”
5 of 5 stars Reviewed February 12, 2014

When it comes to competition sterling fern hill wins over sterling elk hill just because of the locality of the resort. The second day of the Ooty trip we arrived in this resort. The greeting with a welcome drink was very traditional and impressive. The check-in procedures were done quickly. The initial studio room provided was stinking. We were not able to stay there for more then 3-4 hours. When we informed this to the reception and requested for a room change. It was done very quickly. That showed their importance towards the guests. The new room was superb compared to the old one. The very new stuff was, housekeeping team visited the room every evening with a greeting card (a message written on a leaf, which was very good) and checked if the guests had any concerns during their stay. The housekeeping staffs were very humble and ready to offer help. The kids play area is maintained well. The indoor game facility was neat compared to any other sterling resort I have visited. Food quality is good (not to mention the price is high). However it was a great Ooty trip with the Fernhill-Streling. I do not think twice to book this resort next time if I am traveling to Ooty.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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558 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
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English first
Chennai (Madras), India
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 11, 2014

My stay was for two days ,these people have strong work force and prompt service , lot of games and activities which we can find in few hotel , the over looking valley is beautiful view lawns are well maintained the cottage has kitchen facilities with micro wave Owen , over all nice place to stay with family .its about 5 kms from main bazaar is the only draw back but they have good support from their travel desk

  • Stayed February 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2014

We visited on 27th Jan 14 , Excellent property ,very spacious rooms, Bathroom was neat and clean with good showers & good toiletries.
Very good tasty food with proper taste and presentation , Delicious extensive Buffet of Desserts , Alert and prompt staff to cater to needs.
there is no LIFT so difficult for senior citizens.

Room Tip: Better to choose Rooms on Lower Floors and with a Garden view,
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 4, 2014

Stayed in Sterling fernhil from 25th-27th Jan 2014
everythinng was just perfect and neatly maintained. right from property, rooms, bathrooms etc. i stayed in 1110 and 1114 junior suite.

Breakfast had lots of options and staff went out of the way to serve when we missed the 10:00AM deadline on first day.

checkin was smooth and so was the check-out.
Because of serling fernhill, i started liking ooty :)

Nice place to stay. will surely visit again there.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

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Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 2, 2014

It is a nice place to stay at. Although its quite off from the heart of Ooty, it offers a good scenic view from the hilltop where it is located. Staff is slow but helpful. Rooms are nice, provided everything is working fine.

Room Tip: Make sure you pick a room in the new housing colony... the new villas) and make sure you don't g...
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  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2014 via mobile

We stayed in fern hill ooty for 4 nights. Good food. Good staff. Newly furnished rooms. The best experience thanks to the house keeping staff specially Mr. Bala & Mr. Ravi. They took such good care that we dint have any problem though we were with our 18 month old child. Every day they would decorate the room for her and leave poems for her on leaves n flowers. She even learnt to say their names. I would def. say its the best place to stay thanks to the staff.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamshedpur, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 2, 2014

We spent with kinds there at three days. During the summer vacation we were enjoy the climate of Ooty. Amazing experience. Wonderful room, heart-felt services, caring and comforting attitude. Wonderful place to spend summer vacation with family.

Room Tip: Mountain facing rooms
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ooty - Fern Hill, A Sterling Holidays Resort

Address: 73 Kundah House Road | Fern Hill, Ooty 643 004, India
Location: India > Tamil Nadu > Ooty
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites
Hotel Style:
#9 Romantic Hotel in Ooty
#11 Family Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ooty - Fern Hill, A Sterling Holidays Resort 3*
Number of rooms: 177
Official Description (provided by the hotel):
Perched at one of the highest points in Ooty, this resort has an amazing view of the Nilgiris. Sterling Holidays Fern Hill is set in an alluring scenic location, surrounded on all sides by the ethereal beauty of the Nilgiri Hills. The resort’s sloping roofs and terracotta tiles are reminiscent of the quaint charm of a bygone era. With a heady mix of comfort and tranquility, spending time within the resort is as attractive an option as venturing into the idyllic mountainside. ... more   less 
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Also Known As:
Sterling Fernhill Hotel Ootacamund
Sterling Resorts Ooty
Days Inn Fernhill
Days Inn Ootacamund
Sterling Resort Ooty
Ootacamund Days Inn
Ooty - Fern Hill, A Sterling Holidays Resort India

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