I was cautioned by RCI that renovations are happening. i was only worried about noises related to renovation. I faced many issues:
* We were given a room that is yet to be renovated. Room was of poor quality to say the least
* Kitchen sink was overflowing - water all over the place.
* Bathroom doors were not latching properly
* plug points were not functioning properly
* spoiled food (yellow dal tadka) was given to us.
I was told that renovated rooms are good, but please dont take any rooms that are yet to renovated. even basic maintenance are not being done.
only blessing in disguise is that staff attitude is good. housekeeping staff were exceptional as i had to call them so many times due to the issues we had in the room.
- Official Description (provided by the hotel):
- Perched at one of the highest points in Ooty, this resort has an amazing view of the Nilgiris. Sterling Holidays Fern Hill is set in an alluring scenic location, surrounded on all sides by the ethereal beauty of the Nilgiri Hills. The resort’s sloping roofs and terracotta tiles are reminiscent of the quaint charm of a bygone era. With a heady mix of comfort and tranquility, spending time within the resort is as attractive an option as venturing into the idyllic mountainside. ... more less
- Reservation Options:
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- Also Known As:
- Sterling Fernhill Hotel Ootacamund
- Sterling Resorts Ooty
- Days Inn Fernhill
- Days Inn Ootacamund
- Sterling Resort Ooty
- Ootacamund Days Inn
- Ooty - Fern Hill, A Sterling Holidays Resort India