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“Amazing Location” 5 of 5 stars
Review of Accord Highland Hotel Ooty

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Accord Highland Hotel Ooty
3.0 of 5 Hotel   |   4 / 278, Doddabetta Junction | Kotagiri Road, Ooty 643001, India   |  
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Hotel amenities
Ranked #3 of 70 Hotels in Ooty
Pune, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Amazing Location”
5 of 5 stars Reviewed July 18, 2014

Location of hotel is best. It is overlooking the valley in ooty on way to doddabetta. Far way from city in quite and peaceful location.Very helpful and cooperative staff. We enjoyed our stay at highland hotel. They have a place where you can play indoor games like chess, xbox, table tennis, fuzz ball. During our stay they had arranged bonfire and karaoke nights. It was a good addition.
Rooms are also clean and spacious. Overall a good experience.

Room Tip: Rooms which have a view of valley are good with awesome view. Also keep your windows close or else...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review, July 19, 2014
Dear Mr.Jain

Greetings from Highland hotel Ooty!!!

Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel are truly inspiring.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Ooty and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

Warm regards

Mahalingam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
    143
    70
    18
    8
    5
See reviews for
118
72
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Cypress, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 16, 2014

The hotel's location is the best when compared to other hotels in ooty. The hotel's staff were friendly and well informed. We did have a little glitch with the room service during our stay, but the hotel staff apologized and resolved the situation in a very friendly way. The hotel has a small play area with a swing and slide. It also has an indoor game area for kids. The dinner buffet is a little pricey. The breakfast buffet was nice and lots of south indian dishes available too. The hotel is a little bit outside the city limits and hence, you must be prepared with all necessities. Some rooms in the hotel look a little older, but they were neat and clean. The hotel also has a campsite outside and they make some game arrangements for guests almost every evening. This is a nice addition.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review, July 19, 2014
Dear Mrs.Deeparamesh,

Greetings from Highland hotel Ooty!!!

Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel are truly inspiring.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Ooty and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

Warm regards

Mahalingam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

Safely away from the usual chaos of thickly populated Ooty. Serene surroundings, safe location, exotic cuisines, courteous attendants- a place to experience the eternal beauty of nature.

Wish to visit again.

Manimaran G V
Director, Canara Bank. India.

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review, July 17, 2014
Dear Mr.Manimaranm

Greetings from Highland hotel Ooty!!

Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel are truly inspiring.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Ooty and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

Warm regards

Mahalingam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

the hotel has the following good things
- amazing location. pristine beauty all around. no need to go sightseeing esp if u r there to have a laidback and relaxing holiday.
- an excellent staff and an exceptional restaurant (seasons) which does not find mention in the trip advisor restaurant list, probably due to the distance from ooty town.
- good facilities for kids and children for recreation in the complex itself.
- very professional staff at all places, well trained , courteous and accommodating.
things that u will miss
- no spa/ parlour facilities. gym is likely to be opened soon, but not yet there.

Room Tip: all rooms are nice. but it would be better if you select rooms which face the entrance, and thereby...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review, July 16, 2014
Dear Mr.Karthikeyan Goudhaman,

Greetings from Highland hotel Ooty!!
Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel, especially the staff and food, are truly inspiring.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Ooty and it will be a great pleasure meeting up with you.
It’s When You Win, We Win!

Warm regards

Mahalingam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2014

excellent location/hotel and service.
good food as well .rooms are well furnished and the location is the best if you want to spent a quite relaxing holiday we were there on a short holiday last week and enjoyed every bit of it.
regards Raghav

Room Tip: look out for the valley view.
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review, July 9, 2014
Dear Mr.Raghav,
Greetings from Highland hotel Ooty!!
Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel, especially the staff and food, are truly inspiring.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Ooty and it will be a great pleasure meeting up with you.
It’s When You Win, We Win!
Warm regards
Mahalingam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 7, 2014

I had been to this hotel in April 2014. The location is excellent and nice view from the resort. The staffs are very friendly and the property is luxurious. The entertainment room they have for kids is not that great. that can be really improved upon. The rooms, services and food were excellent.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review, July 9, 2014
Dear sir,
Greetings from Highland hotel Ooty!!
Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel, especially the staff and food, are truly inspiring.
We aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Ooty and it will be a great pleasure meeting up with you.
It’s When You Win, We Win!
Warm regards
Mahalingam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 4, 2014

I stayed at this lovely property for my wife's birthday and I informed hotel to arrange some cake for the birthday. The staff is so friendly, the property is so luxurious and the experience is just grand. You can run out of adjectives. We booked a car in the hotel for our airport pick up,Driver offered my wife a bouquet and wished her and goodness started from there. It was a 3 hr drive.. Everyone wished my wife happy birthday when we arrived, It looked like everyone was thorough with the homework. They provided us with an good view room and check-in was smooth, Resort provides free wi-fi , We had a private dinner with candle light on my wife's birthday. Chef kannan and Chef Thomas made sure arrangements were perfect. They had discussed the menu, location well advance in the morning. Food was exactly as per our taste, our personal steward Ajay was patient enough to serve us for 1 hour. The surprise balloon decoration and cake in the room post dinner was just an icing on cake. Breakfast is elaborate and nice. Really recommend the South Indian dishes. We enjoyed their cricket bowler n many more activities like airhockey, tt,xbox & many more in the center..We stayed on the property the whole time and had all our meals there. Everything about the property is so classy, be it the view, management. Weather was really nice, since it's located by the hill side it is much cooler than other parts of Ooty.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
highlandooty, Front Office Manager at Accord Highland Hotel Ooty, responded to this review, July 5, 2014
Dear Peonix,
Greetings from Highland hotel Ooty!!
Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel, especially the staff and food, are truly inspiring.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Ooty and it will be a great pleasure meeting up with you.

It’s When You Win, We Win!

Warm regards
Mahalingam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Accord Highland Hotel Ooty

Address: 4 / 278, Doddabetta Junction | Kotagiri Road, Ooty 643001, India
Phone Number:
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Ooty
#3 Family Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:3 star — Accord Highland Hotel Ooty 3*
Official Description (provided by the hotel):
Overlooking the beautiful Nilgiris Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Highland Hotel Ooty is one of India's most popular hills 5 Star Hotel, located at 2640 meters above sea level in the Nilgiris Hills of southern India. The brand new hotel is designed for maximum comfort loaded with LCD’s, Wi-Fi , direct dial phones,safe deposit lockers, in room Iron & iron board, Tea/ Coffee maker & a mini bar. Some other services provided by the hotel are 24-hour room service,, laundry service, purified water, Travel Desk, Business Centre ,valet service, doctor on call, foreign exchange facility etc. ... more   less 
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Also Known As:
Accord Highland Hotel Ooty India

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