We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel, great location, awesome food!!” 5 of 5 stars
Review of Accord Highland Hotel Ooty

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Accord Highland Hotel Ooty to your Saves list
Accord Highland Hotel Ooty
3.0 of 5 Hotel   |   4 / 278, Doddabetta Junction | Kotagiri Road, Ooty 643001, India   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #2 of 72 Hotels in Ooty
Certificate of Excellence 2014
Manipal, India
1 review
1 helpful vote 1 helpful vote
“Excellent Hotel, great location, awesome food!!”
5 of 5 stars Reviewed January 19, 2014

We stayed at Highland during 13.01.2014 to 16.01.2014. Stay was memorable one. Hotel is located in the hills and next to Doddabetta Junction, far from the hustle and bustle of the town. Check in process was smooth and the staffs at the counter were very helpful and courteous.
We opted for a deluxe room and were allotted at the first floor. View from the room was amazing. U got to watch the sunrise from there. It’s just awesome. Don’t miss it. Room was spacious, clean and tidy. There is no fan in the room and heaters are provided on request. Airtel network not available in the room. Only Idea, Aircel and Vodafone were available. Wifi was complimentary and the connectivity speed was very good.

Coming to the food, they have a restaurant and breakfast spread was very good though some items were repetitive over three days. But u’ll love the taste. Full marks to Chef Mr. Kannan and his team.

They have lots of parking space and a fire place, kids play area. Things I wish would be worked upon was that, rooms were not sound proof. You can hear even a small noise from outside clearly and they charge Rs.500/- for pickup or drop, which I felt was not fair.

Rest, no complaints, only compliments!!

Room Tip: Choose rooms facing the valley for a great view.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

357 reviews from our community

Traveler rating
    202
    111
    26
    12
    6
See reviews for
177
110
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Russian first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2014

We had an excellent time in Ooty and I have to attribute this to our stay at this hotel. The manager was extremely accommodating and so were the other employees at the hotel. I would definitely recommend the hotel to any family member visiting from South Africa

Stayed December 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 10, 2014

This hotel is on the verge of Dobbabetta peak. Place is good, location is awesome, hotel is super good. view is amazing. there is not a thing which we can find fault with. Excellent customer service but limited menu for room service was an issue ( small menu). otherwise it would be 5 out of 5

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thane, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2014

I stayed in this hotel from 14th Dec to 17th December. It is located away from the city which I think is its biggest advantage. The location is simply awesome. This place is for people who like to spend a quiet time amidst nature.

Somewhere in the review I had read that this hotel provides 5 star services at the rates of 3 star which I believe is perfectly true. The services here were very prompt. I had requested for a heater at the reception and it reached the room even before I could reach my room. The staff very friendly and always helpful.

I stayed in a valley view deluxe room and the view from window was absolutely beautiful. Rooms are well furnished. They have their own restaurant and the breakfast & food provided is simply fantastic. The food is a bit expensive but considering the top class services provided by this hotel, you will not complain. It also has its own travel desk who can arrange for your site seeing if requested.

I thoroughly enjoyed my stay here and if I happen to visit Ooty again then for me it would be only Highland.

Regards,

Santosh

Room Tip: Request for the valley facing rooms.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coimbatore, India
1 review
5 of 5 stars Reviewed January 6, 2014

Everything was wonderful....Service - simply superb, room quality - top class, location - very attractive. No swimming pool & fitness centre, but quite attractive hotel for comfortable stay & just 02 kms from Dottabeta....

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Top Contributor
107 reviews 107 reviews
70 hotel reviews
Reviews in 40 cities Reviews in 40 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed January 4, 2014

One thing that will strike you at the hotel is the excellent views. The location of the hotel trumps most of the hotels with the same tariff in Ooty.

Since the hotel is located at the hilltop, getting from the commercial center to the hotel can be a bit heavy on the pocket. It costs INR 500/- to make the journey from the top to the town center by car or INR 250/- by auto rickshaw and vice versa.

The operations manager at the hotel was very attentive to our complaints and did help us out whenever we were inconvenienced by the service. The service at the hotel is really appalling. No matter which team you talked to room service, housekeeping and restaurant service, it was always met with a prompt "YES" but the actual turnaround time was pathetic!

We actually had to change rooms because of a fault in the bathroom and that also took some cajoling and coaxing!

The food is quite good and surprisingly the room service menu had more variety than the menu at their restaurant "Seasons"! One downside about the food was that we were served uncooked chicken on the last day! Other than that, the food experience was quite good at the hotel.

The rooms are very cold in the winters and there are NO heaters available. We had to raise a ruckus to get heaters in our rooms!

Overall, the scenic beauty in and around the hotel was excellent, the food was good and the service pathetic!

Room Tip: Get a room facing the valley
See more room tips
  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2013

I stayed in Highland hotel recently for 3 nights after seeing reviews on tripadvisor. I am very happy to say that I found the perfect place for leisurely vacation in Ooty. The hotel is nestled in one of the mountains and offers heavenly view of the valley. This is the place to laze around and relax. The frontline and support staff is excellent and will go out of way to help. The food quality and taste is also good. The hotel is working on adding more amenities that will further enhance attraction of the property. Overall a satisfying stay.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Accord Highland Hotel Ooty? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Accord Highland Hotel Ooty

Address: 4 / 278, Doddabetta Junction | Kotagiri Road, Ooty 643001, India
Phone Number:
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Ooty
#2 Romantic Hotel in Ooty
#3 Family Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:3 star — Accord Highland Hotel Ooty 3*
Number of rooms: 53
Official Description (provided by the hotel):
Overlooking the beautiful Nilgiris Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Highland Hotel Ooty is one of India's most popular hills 5 Star Hotel, located at 2640 meters above sea level in the Nilgiris Hills of southern India. The brand new hotel is designed for maximum comfort loaded with LCD’s, Wi-Fi , direct dial phones,safe deposit lockers, in room Iron & iron board, Tea/ Coffee maker & a mini bar. Some other services provided by the hotel are 24-hour room service,, laundry service, purified water, Travel Desk, Business Centre ,valet service, doctor on call, foreign exchange facility etc. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Agoda, Despegar.com, Odigeo and Hotels.com so you can book your Accord Highland Hotel Ooty reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accord Highland Hotel Ooty India

Owners: What's your side of the story?

If you own or manage Accord Highland Hotel Ooty, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.