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“Excellent property, poor maintenance, limited food options” 4 of 5 stars
Review of Accord Highland Hotel Ooty

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Accord Highland Hotel Ooty
3.0 of 5 Hotel   |   4 / 278, Doddabetta Junction | Kotagiri Road, Ooty 643001, India   |  
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Hotel amenities
Ranked #3 of 71 hotels in Ooty
BANGALORE
Top Contributor
50 reviews 50 reviews
48 hotel reviews
Reviews in 35 cities Reviews in 35 cities
30 helpful votes 30 helpful votes
“Excellent property, poor maintenance, limited food options”
4 of 5 stars Reviewed December 8, 2012

This place is another example of an excellent hotel with poor maintenance. The location is perfect, though away from any restaurant. The rooms are well done and it shows that the hotel is a part of the Accord group that does not compromise on the quality of the furniture and fixtures. But the negative point is that the hotel will lose its charm soon due to the poor maintenance. There were cockroaches already hovering around, the lobby sofas smell already and I am told that the property is less than a year old. The restaurant serves very limited food when there are lesser guests and the service at the restaurant is poor. One has to have dinner at the restaurant since there are no places close by. And the best is the view from the hotel. Hope the accord guys are listening. Dont lose this place!!

Room Tip: Go for suite rooms
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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216 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Chennai (Madras), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2012

Location is too good with mists all the time. Rooms are neat and clean. Could have been better it they keep the provision for balcony or wide open windows and so we will have go out and enjoy the beauty of nature. Service quality is also good but lacks professionalism when there are more guests. Food was very good and fairly priced. Dinner/lunch costs around Rs.600/- per person on an average. There is NO Lift service if you have your room on 2nd Flr. No children play area . No garden,gym but I guess they are developing. It's around 7kms from ooty main town and so own vehicle or vehicle at disposal is must. good choice of hotel in nil iris. Must try..i guess in few months time this hotel would become one of the best hotel in ooty. Let's give time to develop :) but hotel admn also consider providing discounts on rooms/food until they develop professionalism and other amenities.

Room Tip: Must try for location and weather advantages.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Coimbatore, India
1 review
5 of 5 stars Reviewed October 4, 2012

The hotel is awesome in location and also in rooms . wonderful place to stay . view from the hotel while getting out from the car is lovely . They welcomed us with a welcome drink from the reception. the staffs who were in the front desk helped me a lot . The room was dam good with the tea plantation view . At the restaurant the food is good and the service is also good . and enjoyed the bonfire at night . I will stay here again and would recommend to my friends, relatives ,to stay in highland .

Room Tip: Take #103,or 205 for the best view of tea plantation .enjoy the view in the morning at 6.45 and even...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bangalore
1 review
5 of 5 stars Reviewed September 22, 2012

I Stayed in this hotel in September 01st week. The room was extremely comfortable. The staff was excellent and helpful. Especially front desk staffs made me feel very welcome. The food was good too. I will stay here again and would recommend to my friends, relatives and Colleagues

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kalyan, India
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2012

*If you want to get disappoint try this hotel,which is 15 kms away from ooty.*
*Its not a well known hotel, in town no body knows*
*it was a college then become hotel told by their staff*
*spend Rs.600/- for an auto to reach there you have to tell him Kotagiri road after dodabetta jun*
*1hr to reach this hotel climb ghats from prime town if no traffic*
*Service Very Poor most of the items are not available or don't know what exactly it is*
*Night hrs to travel not advisable / safe*
*No street lights on the road a very strange and scared area*
*No network available on cellphones*
*Noting found 5 star facilities as described*

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bangalore, Karnataka, India
1 review
5 of 5 stars Reviewed September 12, 2012

We had an experience of "FIRST IMPRESSION is the BEST IMPRESSION". We took a right decision in choosing the HOTEL. Highland Hotel was perfect as we expected. Really Enjoyed the stay and next time when we are planning a trip to OOTY we shall definitely choose Highland Hotel and suggest all our friends and relatives to get in there :).
However, since it is new there are few things which needs to be looked into and take care off, specially the "FOOD" part. Because, when the ambience and service is so good people would expect the same "QUALITY" when it comes to food as well. So, it would be good if this could be taken seriously and looked into so that, it is 100% :)
Last but not the least I would like to wish Mr. "SARAVANA" for his service. :)
"THE BEST HOTEL IN OOTY"

Room Tip: Room number 106 had a good view :) we are happy with the room which we stayed in:) However, did not...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hyderabad, India
1 review
5 of 5 stars Reviewed September 6, 2012

The place speak for it self, wonderful resort and may be with the best views one can imagine. Service is world class to serve the best..Our stay was awesome, we stayed for 3 nights.. This is the best hotel in Ooty.. Very friendly staff.. The service is perfect..The location is Excellent .. Do not follow the bad reviews..

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Accord Highland Hotel Ooty

Address: 4 / 278, Doddabetta Junction | Kotagiri Road, Ooty 643001, India
Phone Number:
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Ooty
#5 Romantic Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:3 star — Accord Highland Hotel Ooty 3*
Official Description (provided by the hotel):
Overlooking the beautiful Nilgiris Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Highland Hotel Ooty is one of India's most popular hills 5 Star Hotel, located at 2640 meters above sea level in the Nilgiris Hills of southern India. The brand new hotel is designed for maximum comfort loaded with LCD’s, Wi-Fi , direct dial phones,safe deposit lockers, in room Iron & iron board, Tea/ Coffee maker & a mini bar. Some other services provided by the hotel are 24-hour room service,, laundry service, purified water, Travel Desk, Business Centre ,valet service, doctor on call, foreign exchange facility etc. ... more   less 
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Also Known As:
Accord Highland Hotel Ooty India

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