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“My stay at ooty” 4 of 5 stars
Review of Ponmari Residencyy

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Ponmari Residencyy
2.5 of 5 Hotel   |   26 D, Kotagiri Road | Charring Cross, Ooty 643001, India   |  
Hotel amenities
Ranked #14 of 72 Hotels in Ooty
Certificate of Excellence 2014
2 reviews
2 helpful votes 2 helpful votes
“My stay at ooty”
4 of 5 stars Reviewed June 7, 2014

Rooms were fantastic, bathrooms were clean.nyc ambienc, good n variety food was offered to us in cmplimntry brkfast. Staff was helpful. Awssmm stay overall.. lil expnsiv yet cmfrtabl stay. We were on pkg wid makemytrip n i cn say their hotel recommmdatn are vry good

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ootyooty, Guest Relations Manager at Ponmari Residencyy, responded to this review, June 24, 2014
Dear Sir / Madam,
Greetings from Ponmari Residencyy!!
Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your worthy review about our hotel and its value, we greatly appreciate that you took time to write them. We always consider our guest comments as vital, as our guests are important for us. We look forward to welcome you again soon...
We thank you very much for your feedback.
Thanks & Regards
Ponmari Residencyy
Ooty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
    72
    92
    33
    9
    8
See reviews for
101
70
1
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
India
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 6, 2014

The hotel rooms are a bit expensive for the amenities. But when we got upgraded to suite, it was much better. Breakfast is very standard with no much varieties. Location is very good, right behind is the stadium and next to is the famous Botanical Gardens

Room Tip: Suites are better than the normal rooms especially when tariff is compared
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  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ootyooty, Guest Relations Manager at Ponmari Residencyy, responded to this review, June 7, 2014
Dear Sir,
Greetings from Ponmari Residencyy!!
Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your review, we greatly appreciate that you took time to write them. We always consider our guest comments as vital, as our guests are important for us. We look forward to welcome you again soon...
We thank you very much for your feedback comments.
Thanks & Regards
Ponmari Residencyy
Ooty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guwahati, India
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2014

We stayed in Ponmari residency for two nights. We opted for two family rooms. We booked through goibibo and our check-in was smooth without any hassles. But to my surprise, I was given the basement rooms, maybe I was unaware that family rooms are located in basement even though the rooms are numbered as 310 and 306. Rooms are spacious but I could see some odd patches on the walls. Staff were good and service too matched our expectations. Couple of points of concern - 1. We had problems with our TV remote though they tried to rectify it still, we had bit of a problem. And the other one is with restaurant. Particularly during breakfast time, because of space constraint, I could sense that they were hurrying us up a bit. I request the management to look into this issue to make some extra space for their multi cuisine restaurant. We enjoyed the breakfast and there were good options for breakfast primarily from south indian cuisine. Overall the stay was good.

Room Tip: Some of their rooms like family rooms are at -1 floor. So, you will hardly get a chance for any scen...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ootyooty, Guest Relations Manager at Ponmari Residencyy, responded to this review, June 6, 2014
Dear Sir,
Greetings from Ponmari Residencyy!!
Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your worthy review about our hotel and its value, we greatly appreciate that you took time to write them. We always consider our guest comments as vital, as our guests are important for us. And initiate corrective measures based on your comments. We look forward to welcome you again soon...
We thank you very much for your feedback and encouraging comments.
Thanks & Regards
Ponmari Residencyy
Ooty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tirunelveli, India
1 review
5 of 5 stars Reviewed June 5, 2014

very good reception and taking good care of staying geust. good food arrangements and restaurant neatness is good. Overall a pleasant stay and good hospitality and room service. Good arrangements in tour travels . But wifi system to be improved.

Room Tip: honey moon suite is good.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ootyooty, Guest Relations Manager at Ponmari Residencyy, responded to this review, June 6, 2014
Dear Sir,
Greetings from Ponmari Residencyy!!
Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your worthy review about our hotel and its value, we greatly appreciate that you took time to write them. We are on the process of improve the WiFi connectivity. We look forward to welcome you again soon...
We thank you very much for your feedback and encouraging comments about our team.
Thanks & Regards
Ponmari Residencyy
Ooty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 1, 2014

Though they charge 3.5K for every night, service is worst. They showcase that they have zym, SPA and everything but it all is crap. You will find zym fully suffocated. They have children video game play area, we hardly seat for 30 min and it was full of mosquito. We order for schezwan friend rice, it was too spicy. There phone were not working, every time I had to go down and order the food.

Makemytrip is only fooling people by showing good rating about this hotel.

I booked this hotel for 3 night, but I got too frustrated that I checked out in 2 days and moved into Nahar Nilgiri hotel in main ooty market.

Room Tip: never go to this hotel, they are worst.
See more room tips
  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ootyooty, Guest Relations Manager at Ponmari Residencyy, responded to this review, June 6, 2014
Dear Sir,
Greetings from Ponmari Residencyy!!
Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your worthy review about our hotel and its value, we greatly appreciate that you took time to write them. We always consider our guest comments as vital, as our guests are important for us. And initiate corrective measures based on your comments. We look forward to welcome you again soon...
We thank you very much for your feedback.
Thanks & Regards
Ponmari Residencyy
Ooty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banga
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

I had a very nice experience. I visited during the flower show and it was very easily located could walk to the Botanical Garden. The service was very nice they had filtered drinking water at the hotel which was really nice. The food quality was decent. The restaurant is small and gets filled fast during breakfast.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ootyooty, Guest Relations Manager at Ponmari Residencyy, responded to this review, June 6, 2014
Dear Sir,
Greetings from Ponmari Residencyy!!
Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your worthy review about our hotel and its value, we greatly appreciate that you took time to write them. We look forward to welcome you again soon...
We thank you very much for your feedback and encouraging comments about the location.
Thanks & Regards
Ponmari Residencyy
Ooty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
4 of 5 stars Reviewed May 15, 2014

We stayed here from 8th - 11 th May (Room # 103). Hotel Staff was very friendly and helpful.

Special thanks to office manager Ms Geetha.

Location is close to charring cross. Walkable distance from Botanical Garden.
Room and washroom were very clean. Hot water available for 24 hrs.
The house keeping staff was nice. They wished you every time you passed them.
Food was good.

Only few things that needs improvements:

Room is suffocating since no ventilation available , not even a fan. This was discussed with Ms Geetha and hotel management is seriously taking this issue up.
Breakfast was monotonous. Idli and Medu-vada were daily on the spread. Need to include more dishes like Poha, Poori Bhaji, Boiled egg, masala Dosa etc...
Fresh Fruits/Juice should be on breakfast buffet.

Apart from this very nice stay. Would definitely recommend this hotel.

Gauri & Nishant

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponmari, Guest Relations Manager at Ponmari Residencyy, responded to this review, May 18, 2014
Dear Sir,

Greetings from Ponmari Residencyy!!

Thank you for choosing PONMARI RESIDENCYY for your stay at ooty. We have noticed your worthy review about our hotel and its value, we greatly appreciate that you took time to write them. We always consider our guest comments as vital, as our guests are important for us. And initiate corrective measures based on your comments. We look forward to welcome you again soon...
We thank you very much for your feedback and encouraging comments about the location, ease of access and our supportive team.

Thanks & Regards

Ponmari Residencyy
Ooty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ponmari Residencyy

Address: 26 D, Kotagiri Road | Charring Cross, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ponmari Residencyy 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel in Ooty. ... more   less 
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Also Known As:
Ponmari Residencyy India/Ooty

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