Stayed in the family room (ground floor).We arrived pretty late around 10.30pm on 29th May 2013 and was greeted well by the hotel staff.
Room was clean but hardly any view. After the 2 double bed and 1 sofa +table, there was hardly any space to move around. Else it was clean. Cleaning staffs were good. Supervisor was good and prompt to solve any problem. (Got 1 of the electric charging point fixed in 30 mins once informed)
Bathroom was clean.
Hot water was available round the clock. Whenever there was problem with hot water, hotel staff helped us promptly on being notified.
Room service was in time.
Food was good (south Indian, north Indian veg dishes, club sandwich) except for the butter chicken (it was horrible, chicken was hard and not fresh).
Laundry was perfect. (They give back the clothes by evening if u gives them in the morning).
Parking space is ill less but manageable.
In all a good experience with Safe and clean stay with good hotel staff. Hotel location is also good. It’s near to the market. Recommended for stay.
- Official Description (provided by the hotel):
- Hotel in Ooty. ... more less
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- Also Known As:
- Ponmari Residencyy India/Ooty