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“Good Stay with Family though room was small (Family Room).Stayed from 29th May 2013 - 1st June 2013” 3 of 5 stars
Review of Ponmari Residencyy

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Ponmari Residencyy
2.5 of 5 Hotel   |   26 D, Kotagiri Road | Charring Cross, Ooty 643001, India   |  
Hotel amenities
Ranked #13 of 71 Hotels in Ooty
Hyderabad, India
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good Stay with Family though room was small (Family Room).Stayed from 29th May 2013 - 1st June 2013”
3 of 5 stars Reviewed June 12, 2013

Stayed in the family room (ground floor).We arrived pretty late around 10.30pm on 29th May 2013 and was greeted well by the hotel staff.

Room was clean but hardly any view. After the 2 double bed and 1 sofa +table, there was hardly any space to move around. Else it was clean. Cleaning staffs were good. Supervisor was good and prompt to solve any problem. (Got 1 of the electric charging point fixed in 30 mins once informed)
Bathroom was clean.
Hot water was available round the clock. Whenever there was problem with hot water, hotel staff helped us promptly on being notified.
Room service was in time.
Food was good (south Indian, north Indian veg dishes, club sandwich) except for the butter chicken (it was horrible, chicken was hard and not fresh).
Laundry was perfect. (They give back the clothes by evening if u gives them in the morning).
Parking space is ill less but manageable.

In all a good experience with Safe and clean stay with good hotel staff. Hotel location is also good. It’s near to the market. Recommended for stay.

Room Tip: Family Room was clean but hardly any view(ground floor). After the 2 double bed and 1 sofa +table, t...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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194 reviews from our community

Traveler rating
    66
    86
    29
    6
    7
See reviews for
93
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Chennai (Madras), India
1 review
4 of 5 stars Reviewed June 9, 2013

We had stayed for 4 days in the first week of June 2013. It was a pleasant experience with clean and tidy rooms, courteous staff and good food. The rooms were elegantly designed and had the state of art furniture and fittings, giving us the comfort we were looking for.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 1, 2013

The biggest asset Ponmari have is behaviour of hotel staff. The food is awesome except North Indian dishes.
The rooms are clean and the beds and bath accessories are wonderfull.
They have inhouse Travel agency(might charge high but it is safe and have experienced and friendly drivers)
They have massage centre along with Games cafe. Whatelse you want?
I will strongly recommend Ponmari the next time you are in Ooty.
10 of 10 for clean rooms,staff but cant say excellent because of Food taste.
But again I am saying their breakfast is out of this world.

Thanks for reading...

Mayuresh

Room Tip: Any rooms..but do not expect outside view...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed May 30, 2013 via mobile

~ Stayed here in Nov 2011 with friends.Had a great stay at Hotel Ponmari.There were no lifts.You'll have to use the staircase.We had no issues as the bell boy carried our luggage.Rooms were comfortable, neat and clean though the furniture was kinda outdated.Service was average.Food at the hotel restaurant was pretty good.Staffs were courteous, polite and helpful.My only disappointment was the rooms did not come with heater for the weather was freaking cold.The management could improve more on the interior & exterior of the hotel to upgrade their levels.I may return to this hotel if I were to travel to the evergreen and lush Ooty again.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Coimbatore, Tamil Nadu, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2013

hotel was good..food was awesome..but in the name of room service they really charged us bad..anyways total experience s good..but still felt the charges were on the higher side..very near to the city so that shopping is done gleefully..

Room Tip: choose a room which has view in the ground side..
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Top Contributor
60 reviews 60 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed May 26, 2013

The hotel was spic and span, located well (Between Charring cross and Botanical garden), and had a great service.

The staff was quick to serve and were helpful and courteous. They ensured a smooth travel experience.

The travel desk was outstanding. The hotel has their own fleet of cabs (there were labels of hotel on all cabs). The travel desk person guided us very well, listening to us properly and only then planning an itinerary. We saw many such one on one engagements with others.

The restaurant was very well maintained. The variety was ok. The authentic south Indian dishes were well prepared. However, their north Indian dishes weren't that great. The buffet breakfast included in the package was sumptuous, pure veg with the following menu: Idli, Dosa, Cornflakes, Toast with Butter & Jam, Tea and coffee and Upma on one day and a rice dish on the other. Rice dishes like Biryani were good. Priced reasonably considering the market rates. There were tourists from other parts arriving just to dine at the restaurant. There were a lot of local produces available like different varieties of tea leaves and spices, but most were priced on the higher end.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erode, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2013

Receptionist are good. They are giving good guide. Foods was good. Good shoping also available. Keep it up. All the best

Thank you

With regards
Jeevanandham'
Valanthankottai
Ichipplayam,
Kodumudi
Erode
Ph:9942926636

Room Tip: Good house keeping. Food was so good. Best of luck
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ponmari Residencyy

Address: 26 D, Kotagiri Road | Charring Cross, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ponmari Residencyy 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel in Ooty. ... more   less 
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Also Known As:
Ponmari Residencyy India/Ooty

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