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“They claimed reservation does not exist and refused to stay.” 1 of 5 stars
Review of Sanjay Hotel

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Sanjay Hotel
3.0 of 5 Hotel   |   Charing Cross, Ooty 643001, India   |  
Hotel amenities
Ranked #26 of 71 Hotels in Ooty
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“They claimed reservation does not exist and refused to stay.”
1 of 5 stars Reviewed January 12, 2014

I booked this hotel via expedia. When I presented the voucher, hotel manager said "we have no deal with expedia". I phoned Expedia to solve their fault. However, Expedia claimed hotel's failure. After all, both of them suggested no solutions. We had to leave Ooty.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

Traveler rating
    7
    19
    11
    2
    5
See reviews for
25
10
Solo
0
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Borgaro Torinese
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 3, 2014

Decent Hotel... located in Charring Cross... in the heart of city....
Room quality was good...

Value for money....
Food: Not at the mark... but okay... you will get some good south Indian snacks....

Worth for Money....

Room Tip: Select room with balcony....
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kochi (Cochin), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 30, 2013

While we were in Ooty from 21st to 24th DEC '13, we happen to walk-in into the restaurant in Hotel Sanjay for dinner. The main reason was that at this place we could find parking for our vehicle. Also we had a recommendation from someone for this restaurant.

With a single dining hall and no separate family dining area, this is not a family restaurant at all. For someone who is looking for a decent meal in quality ambiance, this place with its 'cacophony' could turn out to be a nightmare, which we experienced.

The waiters were so unresponsive that often we had to coarse them into taking orders. The food was not great, just the mediocre, which we can expect from such 'joints'. What we noticed is that perhaps that night, they were terrible understaffed for reasons best they would only know.

I would suggest, please ignore this place for your meals.

  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Visakhapatnam, India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 26, 2013

This is situated at Charring Cross , the heart of the city.
Room service boy Krishna and the reception staff are very helpful.
Advantages:
1.Located opposite to bus stop , auto stand and taxi stand transport is easy.
2.Many places are at close distance
3 Polite staff
The main disadvantages are
1.No Lift
2.Geysers are not working properly
3.Food in attached restaurant is over priced
If you don't have your own conveyance in ooty , then better stay here.This is neareer to places like botanical gardens, Tibetan Market,Rose garden ...

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
1 review
3 of 5 stars Reviewed December 18, 2013

Hotel is very good and well maintained. They have decent parking place. Hot water is available morning only. But the restaurant below isnt good. They dont provide meals at night, we need to manage with hard chapathis or parotas. We wont get tea till 7.30am. After 7.30 am we will be getting vending machine tea. food menu is overpriced....

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karwar, Karnataka
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2013

It was an exciting trip.Last time I visited Ooty during April 2007.This time my experience is better than earlier.I have visited all sight seeing places in OOty and Coonoor.Apart from that this time I visited Avalance and emereld lake.It was wonderful place and one should not miss.My stay in Hotel Sanjay was very good.Rooms were spacious and neatly maintained.All the staffs were gentle and courteous .The foods in the hotel is mainly Kerala style and and manageable.However if one is interested to go outside then lots of varieties are available.The location is at the heart of the city and all the shopping places and sightseeing places like botanical garden, rose garden are within walkable distance.Hot water was available from morning 06:00 hrs.Parking place is available.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sanjay Hotel

Address: Charing Cross, Ooty 643001, India
Location: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#3 Best Value Hotel in Ooty
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sanjay Hotel 3*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia and Tingo so you can book your Sanjay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sanjay Hotel India/Ooty

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