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“Pretty Good except front desk staff” 4 of 5 stars
Review of Madurai Residency

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Madurai Residency
2.5 of 5 Hotel   |   14-15, West Marret Street, Madurai 0452, India   |  
Hotel amenities
Ranked #22 of 50 Hotels in Madurai
Bristol, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Pretty Good except front desk staff”
4 of 5 stars Reviewed February 1, 2014

Reasonable location within walking distance of the temple. A pretty clean and nice room, if not very spacious. The view from the room was not very nice but the roof top restaurant was good. For reason some of the staff on the front desk were inattentive verging on outright rude. The rest of the staff were fairly friendly. All in all pretty good value if you can put up with front desk.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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476 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 1, 2014

Hotel under renovation should have been stated for information.
Size of the Bathroom was tooo small. Hotel staff was cooperative. Toilet accessories were adequate. Bedspreads were not clean.Cramped room.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Cleartrip

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMaduraiResidency, General Manager at Madurai Residency, responded to this review, February 10, 2014
To,

Our Esteem Guest,

Thanks for your Notification,

Gentleman things have displayed very clear in all floor.

Anyway thank you for your time.

with thanks and regards

MANEKSHAW DAWOODKHAN,
General Manager,
The Madurai Residency.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madurai, India
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 25, 2014

I booked through mail and reservation was confirmed till late night of my arrival to hotel. Very clean and neat hotel and value to money Its heart of junction area and easy to walk Great Meenakshi temple

Room Tip: Good to stay and very clean and neat hotel, value to money
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMaduraiResidency, General Manager at Madurai Residency, responded to this review, January 28, 2014
To,

Our Esteem Guest,

It's a Great Pleasure & Pride to have you as our guest.

Thanks for your positive Feed back,

& Now, we are anxiously waiting to have you in our property again

Hospitality Your's

MANEKSHAW DAWOODKHAN.
General Manager,
The Madurai Residency.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 23, 2014

Hotel is located near the Railway Station. Room was neat and clean. Staffs were very courteous. Hassle free check in and check out. They provide complimentary breakfast. The variety in the breakfast is very good. Room Service is fast. Good hotel to stay.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMaduraiResidency, General Manager at Madurai Residency, responded to this review, January 25, 2014
THANKS GIVING NOTE

While thanking you for your courteous comments & Compliments.

We would like to Express our Heartful Gratitude from our End.

Happy to have you as our Privilege Guest & Hope to see you again.

Thanks and Regards

MANEKSHAW DAWOODKHAN,
General Manager,
The Madurai Residency.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 17, 2014

Location of this hotel is great, right in the centre of Madurai, near the train station and close to the Meenakshi temple.
Room was ok, large but dated and had a stale smell, but it was clean and comfortable.
No wifi in room, only lobby unfortunately.
Roof top restaurant is lovely, the staff were great and the food was excellent. We are there twice.
However, Breakfast was poor, it's served in the ground floor restaurant which is dark and dingy and there was not much choice. It was a shame.
I liked the 24hr check in/out policy, it was certainly helpful for us as we had an overnight train to catch. We had to wait in the lobby for quite some time after we'd checked out and this was not a problem to them.

Stayed January 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMaduraiResidency, General Manager at Madurai Residency, responded to this review, January 23, 2014
To our Esteem Guest,

Greetings from Madurai Residency !!!

It's a pleasure serving you during your visit with us & also we stand guarantee for your next stay more pleasent & more comfortable.

Thanks and Regards

MANEKSHAW DAWOODKHAN,
General Manager,
The Madurai Residency.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 11, 2014

We were extremely pleased with our 4 night stay at the Madurai Residency. Located only a short walk from the Meenakshi Temple, which has to be seen more than once and in the heart of the old city, close to the Railway junction, it's a great place to stay. It's surprisingly friendly for a large hotel and the staff go out of there way to make you feel welcome. There are some great local eateries such as Anna Meenakshi and Kumar Mess or you can opt for the rooftop hotel restaurant which serves great food too.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheMaduraiResidency, General Manager at Madurai Residency, responded to this review, January 22, 2014
THANKS NOTE

Greetings from Madurai Residency !!!

To our Esteem Guest,

First let us thank you for stayed with us secondly we would like to thank you for your valuable commands and your time in hosting the positive commands towards our service & attitude.

This makes us feel good and motivate further towards our SYSTEM, STANDARD & STYLE

Thanking you once again and looking forward to have as our guest pretty soon.

with regards

MANEKSHAW DAWOODKHAN,
General Manager,
The Madurai Residency.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Madurai Residency

Address: 14-15, West Marret Street, Madurai 0452, India
Location: India > Tamil Nadu > Madurai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #22 of 50 Hotels in Madurai
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Madurai Residency 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
WELCOME TO MADURAI RESIDENCYHaving won the hearts of many Indian and International guests, The Madurai Residency has earned a reputation providing the finest Quality of Hospitality in this region. Established in 1997, The Madurai Residency (formerly known as Classic Residency) attracts regular business class customers, pilgrims to the Meenakshi Amman Temple and International Tourists. The property is owned and managed by Hotel Agasthiya P Ltd., Madurai. ... more   less 
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Also Known As:
Madurai Residency Hotel Madurai
Residency Hotel Madurai

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