We selected hotel Sangam based on tripadvisor reviews and were looking forward to our stay there. But we were in for a surprise.
The place was just terrible. The rooms and the hotel interiors are musty and ill- maintained and the staff is callous and unconcerned. The place gives you a feeling of a seedy lodge where people have no clue as to what customer service is all about. The property looks like it may have seen better days but is now definitely not very far from going to the dogs.
We were welcomed to our room with a dirty table and stained bedcovers. The hotel staff even tried to do a shoddy job of cleaning it up but failed miserably. Even after changing the room it was no better.
The mattress was extremely hard and uncomfortable. Even the sheet covering the bed was too small to cover the bed entirely.
We thought the room would be the worst part of our stay. But we were to be proved wrong at breakfast. The breakfast was cold and bad tasting. I have never in my life tasted such pathetic food at a hotel. Not just was it bad tasting but I suspect they were trying to pass off stale dinner items for breakfast- bad tasting sambar, awful tasting chutneys and hard idlies. The continental fare - if you can even call it that, might as well have been from the local roadside bakery. To make it worse the staff wasn't even bothered to make your experience any better.
Overall, hotel Sangam gives you a poor 'lodge' experience at 'star hotel' prices. I wouldn't go near it with a barge pole!
- Also Known As:
- Sangam Hotel Madurai
- Official Description (provided by the hotel):
- Two-story hotel located near town center. ... more less
- Reservation Options:
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