Stayed here for a couple of nights in June'13. I booked through a travel website at the last minute and got a a very good discount.
The Premium room was way beyond my expectation - very clean, good interiors, decor, mini-fridge (but no tea/coffee maker), wardrobe, safe, big flat TV, writing desk, chair, sofa, centre table, double curtains, good light fittings, efficient a/c. Bed and linen were clean, sleep quality after a long day's sighseeing was peaceful.
Bathroom was very clean and hygienic with complimentary toiletries and kits. The fittings and fixtures were of very good quality both in the room and bathroom.
Complimentary b/f was the best we ever had in quite a while - huge variety and quite tasty too. Couldn't have enough of it :)
They have 24 hour checkin/checkout policy which was helpful. Front-office staff was quite polite and helpful and checkin/checkout was smooth.
Housekeeping service was quite efficient and prompt. They would come within a few minutes of calling.
They have an open roof-top restaurant where we had dinner - quite an experience that.
For the discounted price we paid, all this was just fantastic VFM!
The hotel is not within walking distance from the temple so you need to hire a auto for that. Autos are available aplenty outside the hotel.
The only pain point was that the housekeeping staff kept banging the door of the store room on our floor very frequently. Quite a racket! Someone needs to tell them to close the door softly without disturbing the guests.
Would definitely stay here again on my next visit to Madurai.
Rooms on the higher floors are preferable to get a good view and minimise the road noise.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.