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“2 days stay at Maduraï Heritage” 4 of 5 stars
Review of Heritage Madurai

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Heritage Madurai
4.5 of 5 Hotel   |   11,Melakkal Main Road,Kochadai, Madurai 625016, India   |  
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Hotel amenities
Special Offer
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Ranked #2 of 50 Hotels in Madurai
Certificate of Excellence 2014
Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“2 days stay at Maduraï Heritage”
4 of 5 stars Reviewed April 2, 2014

Very nice hotel in a wonderful park, comfortable room and away from the busy and noisy activity of the city center. We also appreciated the nice swimming pool and enjoyed the plentiful, and excellent breakfast.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Nandagopal, Manager at Heritage Madurai, responded to this review, April 3, 2014
Dear Guest,

Greetings from the Heritage Madurai!!!!

We are delighted to hear that your stay was comfortable at Heritage Madurai.

We would also like to thank you for your striking review of our resort about swimming pool, breakfast etc. all in one nice review to post in the Trip Advisor.

Further we take this opportunity to invite you to our resort again during your next visit

Warm Regards,

Ravindranath Sattur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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English first
Chennai (Madras), India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2014

Sorry for the delay in posting my experience in Heritage madurai, its only because just today I came back from my tour,

Heritage Madurai is a kind of hotel I never thought about in Madurai, this is such a wounderful place to stay and the hospitality was excelent, the rooms were realy giving a homly feeling, the trees arround was murmuring which gave a soothing effect,and ultimately the privacy its realy private, but unfortunatly it was an business trip, after staying their I have decided to go back on a holiday and spend few days in Heritage , its realy a HERITAGE

Room Tip: I feel all the rooms are sexy, as the room which i stayed gave me a homly feeling, the closed backya...
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Nandagopal, Manager at Heritage Madurai, responded to this review, April 3, 2014
Dear Guest,

Greetings from the Heritage Madurai !!!!

We are happy to know that, you had a very pleasant stay at Heritage Madurai.

We would like to thank you for your nice comments and recommending our hotel to other travelers through this Trip Advisor.

It is our constant endeavor not only to meet and to get our customers satisfied in our standards but also to exceed the expectations of our valued guests by our dedicated and personalized services in all possible ways and means.

Assuring of our best services at all times, we look forward to welcoming you back to our resort in the near future.

Best regards,

Ravindranath Sattur
General Manager
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Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2014

We stayed here in early March as part of a tourist trip through Tamil Nadu and Kerala. The hotel facilities were charming, the room was quiet and spacious and the poolside restaurant was great ... but best of all, the staff were so pleasant and helpful. I inadvertantly left something behind in our room and one of the reception staff has been particularly kind and accommodating by arranging to return the goods to me by courrier. This a hotel which we hope to return to one day.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Nandagopal, Manager at Heritage Madurai, responded to this review, April 3, 2014
Dear Guest,

Greetings from the Heritage Madurai!!!!

Thank you very much for staying with us and taking the time to post your review on Tripadvisor.

We were happy to know that you enjoyed your visit and thank you for appreciating the staff for their delivered services.

We are eagerly looking forward to welcome you back in our resort for your next visit to Madurai.

Thanks and Regards,

Ravindranath Sattur
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ware, United Kingdom
Top Contributor
73 reviews 73 reviews
71 hotel reviews
Reviews in 66 cities Reviews in 66 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed March 31, 2014

We stayed for 2 nights between 19 and 21 March 2014 in room 3101 which is in a block of 8 rooms about a 5 minute walk from reception at the back of the hotel grounds and a long way from the main road

The hotel was very quiet during our stay with few people around and no engagement or wedding celebrations - so our experience was one peace and quiet with a lot of attention from staff who had very few guests to attend to

3101 is a large room - on ground floor - large comfy bed bedside tables separate sitting area with sofa and table multi-channel flat screen TV mini bar (kingfisher 660 @ 250 rupees) tea/coffee making an alcove for storage of bags and a wardrobe - the room has overhead a/c that kept the room at very pleasant temperature when if hovering around 40C outside

The bathroom deserves special note - it is large with an enormous walk in shower which is one of the finest we have experienced in our Indian travels - powerful controllable and constant - excellent

Immediately outside the room there is large colonial type veranda with comfortable chairs and overhead fans

Along with the shower the food has to some of the best we had eaten - lunches and dinners are a la carte - well-cooked tasty varied and hot at reasonable tourist prices - the chef who cooked the meal came out to see if it was ok and not too spicy - breakfasts are taken from a very large range of Indian and European hot dishes eggs cooked to order fruit toast pastries juice etc. etc. .... - any permutation sets you up for the day ahead

We both had a massage in the spa - cost around 2000 rupees - for an hour of pure relaxation followed by a hot and powerful shower - followed by walking on air ......

Overall we have more than enjoyed our 2 nights - quiet spacious room meant a good night's sleep - attentive staff added to the experience as did the excellent food to our waistlines - on the basis of our experience the Heritage is to be recommended - thank you

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Nandagopal, Manager at Heritage Madurai, responded to this review, April 3, 2014
Dear Esteemed Guest,

Greetings from Heritage Madurai!!!

We are sincerely grateful to you for having taken your valuable time in posting such a fabulous and master class review about our hotel in the Trip Advisor.

It is simply charming and enthusing us with high spirits of zeal and zest. We really appreciate your keen efforts to share your nice experiences through this review even after a lapse of some months since your visit to our hotel for a dinner along with your friends and families.

Assuring of our best services at all times, we look forward to welcoming you back to our hotel in the near future.

Thanks & Regards,

Ravindranath Sattur
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elmhurst, Illinois
Top Contributor
327 reviews 327 reviews
152 hotel reviews
Reviews in 179 cities Reviews in 179 cities
250 helpful votes 250 helpful votes
5 of 5 stars Reviewed March 28, 2014

I spent my birthday at the Heritage Hotel, Madurai. We had a beautiful and very comfortable room with our own plunge pool. Lovely bathroom with large shower, separate toilet and sink areas, all covered in glass. From the bathroom you could see the plunge pool and patio.
The suite had a separate sitting area with a sofa, arm chairs and tv. The bed was comfortable and allowed views of the private plung area. Lovely and very private!!!
The buffet dinner and breakfast were both adequate. Expect some mosquitoes in the area.

We did not use the beautiful hotel pool as we had are own, but it was very pretty.
We had an enjoyable stay!! Check your bill well!! They provided us with a birthday cake that we never requested and tried to charge us for it. Our only complain!!!

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Nandagopal, Manager at Heritage Madurai, responded to this review, March 31, 2014
Dear Guest,

Greetings from the Heritage Madurai!!!!

Thank you taking your valuable time for writing the review on Tripadvisor.

We sincerely thank you for having appreciated our hotel, room, pool, food; which gives us more strength and energy in our endeavor to achieve the customers satisfaction from one and all. Also noted the point which you have mentioned for billing we have taken necessary action on the same.

We wish to welcome you back in near future.

Best Regards,

Ravindranath Sattur
General Manager
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Oxford, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 27, 2014 via mobile

We did not take to this hotel on first arrival - it is the only hotel we have stayed in in years of travelling on business and for pleasure that lists extensive Terms and Conditions on its Registration Form; do you want to read an extensive disclaimer of liability by the hotel when you are checking in? It made me wonder what had happened to prompt it....

Our room was one of the Deluxe ones with plunge pool - certainly spacious and clean but had rather the feeling of being in a goldfish bowl, having glass on two sides. If you close the blinds in search of a little privacy, then the room becomes very gloomy as the lighting is uniformly dim. A suggestion would be to introduce a standard lamp at the far end so that at least one area could be properly lit. Two dining chairs (rather than the one provided at the desk/ table) would also be useful, especially for those guests who prefer to use room service occasionally. The room service table provided is very low but the desk could be used if there was another chair.

In terms of location, the hotel is about 15 to 20 minutes drive from the Sri Meenakshi temple, so not bad, and the surroundings are green and relatively peaceful.

There is good air conditioning in the rooms - a real plus for those unused to the heat of Madurai in March.

What brought us round to the hotel eventually was the staff, who made every effort to be helpful and friendly throughout our stay. The dining room and bar area was well managed with the needs of groups, family gatherings and couples dealt with efficiently.

And did I mention the air conditioning?!

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Nandagopal, Manager at Heritage Madurai, responded to this review, March 28, 2014
Dear Guest,

Greetings from the Heritage Madurai!!!!

Thank you for posting your review on the Tripadvisor for your recent stay at Heritage Madurai.

Our goal is to ensure overall guest satisfaction and your comments are taken very seriously.

Warm Regards,

Ravindranath Sattur
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Varkala, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 26, 2014

Lovely well appointed rooms we stayed in room 3305 in March Our room over looked a lovely garden,the swimming pool was also great
The food is great though little pricey not forgetting service tax and luxury tax is added to all bar and meals. Beer is Rs220 inclusive of the above mentioned taxes

The Banyan Restaurant staff are excellent in particular A young man called BABU
The Senior houseman MR S GHANESAN IS A WONDERFUL GENTLEMAM HIS ARTISTIC SKILL WITH TOWELL ARRANGEMENTS ARE LOVELY WE APPLAUDE HIM

Room Tip: Chose room 3305 1double or room 3306 1 double 1 single
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Nandagopal, Manager at Heritage Madurai, responded to this review, March 31, 2014
Dear Guest,

Greetings from the Heritage Madurai!!!!

Thank you for posting such a wonderful review about Heritage Madurai.

We are extremely happy to know that you had an excellent stay at our resort.
Thank you for appreciating our staff`s Mr. Sheshan Babu from F&B service and Mr. Ganeshan S. from Housekeeping for their service.

Assuring you of our continued care and attention at all time and looking forward to welcoming you back in near future.

Warm wishes,

Ravindranath Sattur
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heritage Madurai

Address: 11,Melakkal Main Road,Kochadai, Madurai 625016, India
Phone Number:
Location: India > Tamil Nadu > Madurai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Madurai
#2 Business Hotel in Madurai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Heritage Madurai 4.5*
Number of rooms: 67
Official Description (provided by the hotel):
Welcome to Heritage, Welcome to Madurai.A resort, one hundred years in the making, in the heart of a city that grew from drops of nectar that flowed from the locks of Shiva, as legend would have us believe.Enter the gates of the 17-acre resort, and experience the Madurai of distant past. ... more   less 
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai

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