Room OK, dark and old, but OK. Plunge pool uninviting to say the least - not quite sure when last cleaned. Restaurant designed to amplify sound. Head waiter apologised twice for slow service. Next day lunch we ate outside, very few guests around. A cold beer took 20 minutes, a bowl of packet soup 30 minutes and a samosa cooked to cannonball consistancy on the outside and cold inside took 40 minutes. We ate elsewhere in the evening. The pool is a white marble lined hole in the ground that reflects heat from every direction. The pool attendant was positively venal. The spa was closed but someone appeared from somewhere and said that they'd open it. No thank you. On check-out the questionnaire form allowed only "excellent/good/average" - no wonder nobody rates this as bad.
- Official Description (provided by the hotel):
- Welcome to Heritage, Welcome to Madurai.A resort, one hundred years in the making, in the heart of a city that grew from drops of nectar that flowed from the locks of Shiva, as legend would have us believe.Enter the gates of the 17-acre resort, and experience the Madurai of distant past. ... more less
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- Also Known As:
- Heritage Madurai Hotel Madurai
- Heritance Hotel Madurai