I have visited here so many times & their service has always been an issue as I feel they are understaffed and this is especially felt when cafe is full especially on the weekends where your order can take quite some time & in that too there will be some confusion as you will be given someone else's order. But despite this issue it used to be decent enough place to have a good coffee. But our last visit in October was disastrous to say the least. First of all the AC was not working (I was told since few days) so entire cafe was like a gym steamer & there was just one table fan for entire cafe!!! To allow some ventilation the main door was left wide open & during an evening it was like a open invitation to bugs & insects which were flying over your head or crawling under your feet...table was too messy with all the stains left by people previously & the staff didn't bother to clean it at all...the glasses & dishes of previous order also were not cleared & cleared only when he brought our order...I had ordered their award winning cappe nirvana without cream & when it arrived finally it was overflowing with whipped cream which was smeared to the glass sides....very filthy to look at....the reason I am writing this review is for the management to pull up their sox & do something about this...I have been to so many CCD's before but this will be the most terrible experience I had...this CCD is located in prime area of RS Puram on TV swamy road & these things do no good for this big franchise chain's reputation
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