Considering the brand name 'Lalit', the services and hospitality was really bad. It was booked for my first anniversary and i had specially called them to arrange for something special before we reach the Hotel to which they out rightly refused. I asked them to atleast keep a bouquet of flowers for my husband to which they agreed but the same was not there when we checked in.
We stayed in a Deluxe Valley view room, wherein they had joined two single beds to make it a double bed which was very uncomfortable. The bed had a head board which had electrical switches which again i thought were unsafe, especially while sleeping.
The Hotel had no cab facility for the guests and if asked for (in case of exigencies) they were highly priced.
The Staff wasn't very cordial or hospitable. You had to remind them again and again for something as small as a cup of tea.
Considering the terrible services we did not explore the lunch/dinner options at the Hotel. However, we did take the Breakfast Buffet, which was pretty average.
One of the Highlights that Lalit mentions is the grand welcome of its guests. The reception includes welcome drink, garland and a stallion which stands on two legs as a mark of welcome but i was not really happy to see that as the master of that horse hit him really hard if he did not perform. And i am sure that would not be a very healthy welcome sign for the foreign guests who checked in there.
As told earlier, there was no WIFI services available in the rooms. Further, a huge LCD put in the room did add to the decor i am sure, but half of the channels were unclear and had signal issues.
The rooms had very thin walls, so you can hear all the comings and goings in the adjoining room; a “lake-view” with barely a view. The water pressure in the showers was very low which was not addressed by the staff when the complaint was made.
Neither the services nor the rooms had a five star feel. It was more of a three star experience and i would surely not recommend anyone to stay at Lalit.
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- Also Known As:
- The Lalit Laxmi Vilas Palace Udaipur Hotel Udaipur