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“Nice Place, sad service!” 3 of 5 stars
Review of Purple Seas Heritage Resort

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Purple Seas Heritage Resort
Lake Bagela, Nagda, Eklingji, Udaipur 313202, India   |  
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Ranked #63 of 120 Hotels in Udaipur
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Nice Place, sad service!”
3 of 5 stars Reviewed May 11, 2013

I stayed at Heritage resort in Feb 2013 and must say the place had a different feel to it. Away from city, with great view of the lake. It's a good property overall and one would have hoped for a superb stay here.
However, the service was rather sad, it took multiple reminders for small things to be done, there were weird issues with Hot water supply and was all the more difficult to finally get a bucket full of hot water! Staff was rather casual and the food choice and availability was below par. The money they charge for the stay, per that the service should definitely have been much better!
Overall, this property has so much scope to be way better! Hope things do turn around here for good!

Room Tip: Have your own travel option available, difficult to manage travel from this place.
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    18
    10
    5
    1
    2
See reviews for
18
9
Solo
0
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

This is one of the best hotal is Udaipur. If you are nature lover than this is the o/s view.
food & staff is good. Not too many people while we were in hotel in dec 2012, but the stay was excellent.
thanks
nik vyas, Canada

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2013

It was a fantastic time with family & friends at Heritage Resorts. Beautiful lake facing rooms, wonderful terrace restaurant & many more things. Appreciate the chef who made us Local Rajasthani food on request. The sunrise & sunset are extremely beautiful, the entire range of Aravalli surrounding it with a lake & temple just opposite make it a perfect stay. Lord Eklingji temple is beautiful, do not miss on the Puja held at 7pm, its so amazing.
The staff was extremely courteous and jolly. Many thanks to Ms. Sapna who educated us on Historical subjects & made our stay more interesting.
Peaceful & Sublime....!!

Room Tip: Take the Lake facing normal rooms. They are amazing.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 15, 2012

The lake facing rooms are very good.
The food was also good.
There are large spaces for kids to play. The place is exceptionally good for a corporate excursion for team games and a weekend seminar - that's why I was there.
They arrange puppet shows on request. Also arrange camp fire for the group and you could have a good group interaction - dance n merry.

Room Tip: Prefer the lake facing rooms.
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  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laurel
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2012 via mobile

What a location on top of the lake.we had a nice meal package which was well priced . It was an off season when we went so we had to tell them to clean the pool . The buffet was freshly prepared for us. Couple of advertised features like pony ride was not available. The game room could use a little bit of spruce up.
But the view and sound of nature I'n the early morning was priceless. Really clean rooms and facilites . Overall a must go destination on your way to Shrinathji .

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 4, 2012

The resort is far from city atleast 20 minutes of driving through the hill. It is like a big farmhouse just beside a big lake which is the home of many migratory birds.
so the resort is forlorn by its own means but dear what a location. Just to relax and njoy the nature.
The rooms of the resorts are weary and badly maintained. We changed our room twice but still dissatisfied. Service is not up tp the mark. Menu is ok.

But who wants to behold the nature they should visit the place.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 20, 2012

A very nice and cozy place to stay, enjoined the beautiful landscapes..specially liked the extended windows in cottage.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Purple Seas Heritage Resort

Address: Lake Bagela, Nagda, Eklingji, Udaipur 313202, India
Phone Number:
Location: India > Rajasthan > Udaipur
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Udaipur
Price Range (Based on Average Rates): $
Number of rooms: 30
Official Description (provided by the hotel):
Heritage Resort is a nature lovers delight, promoted by Purple Seas. Our first priority is to preserve the surroundings in their present pristine form. Vegetables and fruits being used in kitchen are grown in our own farms, devoid of any chemical, fertilizers, insecticide and pesticides. Thus the concept of green food has been introduced. ... more   less 
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Also Known As:
Heritage Hotel Udaipur

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