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“Beautiful and tranquil oasis” 4 of 5 stars
Review of Trident Udaipur

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Trident Udaipur
4.5 of 5 Hotel   |   Haridasji Ki Magri, Udaipur 313001, India   |  
Hotel amenities
Ranked #4 of 119 Hotels in Udaipur
Certificate of Excellence 2014
Honolulu, Hawaii
Top Contributor
178 reviews 178 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
94 helpful votes 94 helpful votes
“Beautiful and tranquil oasis”
4 of 5 stars Reviewed May 3, 2014

Very beautiful and peaceful property full of roaming peacocks and cute chipmunks. Room a bit small but very comfortable. Staff is equally attentive and nice. Breakfast can get a little crazy as it is a popular hotel. The swimming pool looks so inviting in the clear Rajasthany sun. Highly recommended

Stayed May 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, May 27, 2014
Dear Guest,

We were so happy to read your positive comments on Trip Advisor following your recent stay at Trident Udaipur.

We really appreciate your going out of the way to detail your stay and for taking the time to highlight every aspect of hotel stay. Thank you.

Team Trident is pleased to know from your comments that their efforts were so well appreciated.

It was a pleasure to have been of service to you.

We do look forward to your return to our hotels in not so distant future. If I can be of any assistance whatsoever in the meantime, please do not hesitate to contact me.

Many thanks once again.

Sincerely


Amit Saincher
General Manager
amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,620 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (457)
Date | Rating
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English first
Camberley, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 2, 2014

We stayed here in this beautiful hotel, for two nights in early April. After a very long car journey from Jaipur, we were greeted with an iced drink in reception where the check in was quick and efficient. We really enjoyed our stay and wished we could have spent more time at the Trident. The food was excellent and it was such a treat to have breakfast on the beautiful terrace where we could appreciate the stunning views. The staff were so friendly, yet professional, and helped to make our visit (during a very busy holiday schedule) so special. Thank you - we have no hesitation in recommending your beautiful hotel, situated in such stunning scenery.

Room Tip: We had a Garden View Room on the ground floor which was very quiet.
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, May 27, 2014
Dear Guest,

We were so happy to read your amazing comments on Trip Advisor following your recent stay at Trident Udaipur.

We really appreciate your going out of the way to detail your stay and for taking the time to highlight every aspect of hotel stay. Thank you.

Team Trident is pleased to know from your comments that their efforts were so well appreciated.
It was a pleasure to have been of service to you.

We do look forward to your return to our hotels in not so distant future. If I can be of any assistance whatsoever in the meantime, please do not hesitate to contact me.

Many thanks once again.

Sincerely


Amit Saincher
General Manager
amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, India
Top Contributor
52 reviews 52 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 2, 2014

After initially hiccups with the central reservation things started well. The check in was smooth and efficient. I wanted a very early check in with breakfast on the day of arrival. This was given to us. The room allocated to us was on the lower level and had it changed to the upper level (garden view). This was also done.
The rooms are small but comfortable and nice. Well Lighted and perfect for 2 people. The pillows and mattress are good. There are plug points for charging the cell phone on the study table not near the bed which is a drawback.
The bathroom fitting are outdated but nevertheless work well. They are individual hot and cold knobs instead of one for both. The quality of soaps, shampoos etc is very good. No hairbrush, combs , toothbrush or hairdryer. But in all it is nice.
The travel desk is very expensive at the hotel.
The breakfast was very good. Indian and continental variety. We were informed of the live eggs counter and pancakes and dosa etc. Enjoyed the breakfast. The cappuccino was good and could be better.
The pool area was clean and well taken care off. Wanted to take a massage but found it too expensive.
After an heavy breakfast the last mean we had as a snack in our room. The trident veg club sandwich was ok. No salad only fries with it. The waiter who brought the food could not tell between cold coffee and chocolate milkshake. The apple strudel was awful, this needs to be redone or the chef needs to learn how to do it right.
We check out very early in the morning which was again fast and efficient.

Room Tip: it really does not matter whether to take pool facing or garden facing rooms. But take on the upper...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, May 27, 2014
Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and, we are delighted to know that you enjoyed your stay at Trident Udaipur. It was a pleasure to have been of service to you.

In regard to your comments on recommending Avis cars and not an outsourced mode of transportation, I would like to advise you that we do not encourage, especially in the night, outsourced or any vehicle which is not attached to a reputed agency .As our guests have had a few unpleasant experiences in the past and quality issues with outsourced vehicles. Avis cars and other agency cars are well kept and drivers speak good English. I regret inconvenience caused owing to this.

Your feedback on In Room Dining experience has been conveyed to the Chef and the Food and Beverage Manager and it will be dealt with the seriousness it deserves.

We look forward to your future visits, I take this opportunity to assure you of our best attention and services at all times.

Please do not hesitate to write to me for any assistance with reservations or for anything else I can do for you in Udaipur.

Thank you

Warm regards

Amit Saincher
General Manager
amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
4 of 5 stars Reviewed May 2, 2014

Very Good experience overall. Wifi / Internet hard to access as Windows XP based computer system is outdated. Had to do work in the business center. Old computers. Front desk phone was busy for over 2 hours. Needed road directions. Should get an extra reception phone line for so many rooms.

Room Tip: This is not a lake front hotel.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, May 27, 2014
Dear Guest,

Thank you for sharing your feedback with regard to your recent stay at Trident Udaipur.

We are delighted to know that you enjoyed your stay at Trident Udaipur. It was a pleasure to have been of service to you.

Please do accept my sincere personal apologies for the inconvenience caused to you owing to inadequacies in internet and front desk services.

I have since addressed the issues with the concerned department heads personally. I assure you that corrective action has been taken and I am confident you will notice a marked improvement during your next stay with us.

While I can fully understand that this might have marred your impression of Trident hotels, please allow me to assure you that this represents a departure from our normal standards of service and we would greatly appreciate an opportunity to correct your perception.

My team and I look forward to your future visits; please feel free to write to me if I could be of any assistance in Udaipur or for making any special arrangements for your future stays with Oberoi / Trident hotels.

Thank you
Warm regards

Amit Saincher
General Manager
amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado
Top Contributor
84 reviews 84 reviews
28 hotel reviews
Reviews in 48 cities Reviews in 48 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 1, 2014

We arrived late in the evening from an overseas flight and was enchanted by the pool with soft lighting and fountains inviting you to the stunning, contemporary lobby. The staff is so warm and accommodating. You are quickly escorted to your room and the lights have been turned on, there is fresh fruit on the table and you just want to collapse on the beautiful bed. Ahhhh. Buffet breakfast is included and the options are endless. They will also prepare anything you would like. The doors are opened for you throughout the hotel with a smile and you feel so spoiled. We spent 3 separate nights at this property and would return in a heartbeat.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, June 17, 2014
Dear Guest,

Many thanks for so wonderfully crafted review, following your recent stay at Trident hotels.

We were thrilled to read that you had such a great time and that we were able to help contribute to your overall travel experience whilst your stay at our hotels and we were especially pleased to read how much you enjoyed the service by our team.

The team is “over the moon” and delighted to know that they were able to surpass your expectations. It will give me great pleasure to share your gracious praise with the entire team - the team will truly appreciate your generous comments.

It was an absolute pleasure to have been of service to you.

We look forward to welcoming you back to our hotels next time your travels take you to this part of the world ; if I can be of any assistance whatsoever in the meantime, please do not hesitate to write to me.

Thank you

Best wishes!!!

Sincerely

Amit Saincher
General Manager
amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 1, 2014

I stayed for the New Years celebration at Trident Udaipur and it was a very comfortable stay to begin with. Trident is a Oberoi property and the service quality, attention to detail, quality of rooms, FnB is nothing short of what you would expect from the Oberoi group and to spell it out clearly it was great.

What for me was however was the 'icing on the cake' so to say was the beautiful setting the hotel is in. It is nestled inside a huge garden complex which also houses the legendary Udai Vilas Hotel, old ruins of a fort and a small animal park. There are no lake view rooms, but then you are also paying for the same.

It is a great hotel if you cannot afford Udai Vilas and are looking for 5* quality service in Udaipur, but if you can dig deep into your pockets and come-up with the money for Udai Vilas....you will not regret it :)

Lastly, I always like to create a distinction between branded hotels and Heritage properties and if you are looking for standard 5* quality service and experience Trident is your best bet, but if you want the authentic Rajasthani experience book a heritage property.

Room Tip: Almost all rooms have good views of the garden.
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, May 27, 2014
Dear Guest,

Many thanks for so wonderfully crafted review, following your recent stay at Trident Udaipur.

We were thrilled to read that you had such a great time and that we were able to help contribute to your overall travel experience whilst your stay at our hotels and we were especially pleased to read how much you enjoyed the service by our team.

The team is “over the moon” and delighted to know that they were able to surpass your expectations. It will give me great pleasure to share your gracious praise with the entire team - the team will truly appreciate your generous comments.

It was an absolute pleasure to have been of service to you.

We look forward to welcoming you back to our hotels next time your travels take you to this part of the world ; if I can be of any assistance whatsoever in the meantime, please do not hesitate to write to me.

Thank you

Best wishes!!!

Sincerely

Amit Saincher
General Manager
amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2014

I stayed in this hotel for two nights and found the services to be excellent. A good cuisine,better house keeping and room service are worth mentioning. The staff is cordial and the ambience is worth appreciation

Room Tip: Go in for the first floor rooms. Overloking the sweeping pool
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, May 27, 2014
Dear Guest,

Thank you for taking out time to share your experience following your recent visit to Trident Udaipur. Team Trident is pleased to know from your comments that their efforts were so well appreciated. It was a pleasure to have been of service to you.

We look forward to welcome you back to Trident on your return to Udaipur. I take this opportunity to assure you of our best services and attention at all times.

Please feel free to write to me for any assistance in Udaipur or for reservation assistance for your future stays with Oberoi / Trident hotels.

Thank you

Warm regards

Amit Saincher
General Manager
amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident Udaipur

Address: Haridasji Ki Magri, Udaipur 313001, India
Location: India > Rajasthan > Udaipur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Udaipur
#3 Business Hotel in Udaipur
#3 Spa Hotel in Udaipur
#4 Luxury Hotel in Udaipur
#5 Romantic Hotel in Udaipur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Trident Udaipur 4.5*
Number of rooms: 141
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Also Known As:
Trident Hotel Udaipur
Hilton Udaipur

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