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“First class hotel, first class service” 5 of 5 stars
Review of Trident Udaipur

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Trident Udaipur
4.5 of 5 Hotel   |   Haridasji Ki Magri, Udaipur 313001, India   |  
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Ranked #4 of 120 Hotels in Udaipur
Ashford, United Kingdom
Top Contributor
93 reviews 93 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
60 helpful votes 60 helpful votes
“First class hotel, first class service”
5 of 5 stars Reviewed October 19, 2012

Udaipur was the fifth stage of mine and my wife's private tour. We had set off from Jodhpur at about 9am for the long drive to Udaipur. To break it up and as part of our tour, our driver diverted to a Jain temple in Ranakpor where we spent an hour or so before continuing to Udaipur and arrived at the Trident at about 5pm, tired and hungry. Our local tour rep was waiting for us and we were taken to sofas in the lobby area where the formalities of checking in were carried out with minimal input from us by excellent reception staff. We were then shown to our room by the same delightful staff members who gave us a tour of our room insisting that if we wanted anything we should contact them. This was a warm, sincere welcome and in India where we have found the service at hotels consistently good, the service at the Trident was even at a higher scale compared to equivalent hotels. Throughout our stay the staff would greet us eagerly and warmly with a smile. The staff in the restaurant were excellent and very attentive, constantly wanting to do things for us without being asked but without being intrusive. There is an extensive buffet in the restaurant as well as a la carte and the choice is varied - both Indian and European. Our room was very confortable and as per usual, we had a bed big enough to sleep three comfortably let alone two. In the morning we take a stroll around the hotel grounds which are very peaceful and after a morning's sightseeing, return to the hotel to relax, enjoy the pool, have afternoon tea and generally chill out. At the end of the day having had a perfect time here, we seek out the Duty Manager to compliment him on the standard of service at this hotel. He seems genuinely pleased to hear this. We have to be up at 5am as our driver is meeting us at 6am to take us to the airport for the next part of our passage through India, this time to Kerala via Mumbai. At checkout we find that the Duty Manager has arranged a breakfast box for us as we will not have time to eat breakfast in and there is also a tray of fruit and juices available for us to see us on our way. This is a seriously good hotel and I would recommend it to anyone. On the strength of this experience I would certainly seek out a Trident hotel, if available, if and when I am next in India.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, October 22, 2012
Dear Guest

Thank you for an elaborate and highly rated review, it is heartening to receive such encouraging comments.

We appreciate your feedback and appreciation, it really works as a great source of inspiration for the team. Team Trident is pleased to know from your feedback that their efforts were so well appreciated. It was a pleasure to have been of service to you.

We look forward to the opportunity of welcoming you back on your next visit to Udaipur.

Many thanks !!!

Best regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,447 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
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English first
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2012

One of the wisest decision holidaying in Udaipur was to select Trident, Udaipur for stay. The property is beautifully kept and maintained and is built to taste of every traveler, much like all other properties of Trident, however, what differentiated the experience of stay in Trident Udaipur was the service and hospitality of the staff that needs a special mention. I am sure, all our family members would agree that it was tough decision to choose between seeing Udaipur or to enjoy the services and hospitality within the hotel. A small instance, the dinner spread on the second night of our stay was much suited to the foreign travelers palette, for obvious reason that they were quite large in number, but the chef and the staff realised this and went to two tables (ours and another family) to check if we'd like more Indian dishes on our table, and seriously they were right at our table in no time as per our choice.

Other attraction in the hotel is the kids club, all those who look forward to the relaxation and travel with kids know its easier wished than granted. But a dedicated kids club at the hotel and the number of activities it houses lets the parents unwind and relax in the garden, pool or just the time to loiter around. Something you undermine but need the most on a relaxing holiday.

As much as I am compelled to take a couple of names in the staff, it would be unfair to all the rest who work equally tirelessly in making the guests feel at the top... Trident staff you are doing a great job at continuing Udaipur's legacy of being the oasis in the deserts of Rajasthan. Truely a recommended place to stay..

Room Tip: Garden view room, excellent choice, wake up to the sight of peacocks right a few meters away
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, October 22, 2012
Dear Guest

Thank you for your kind comments and sparing time to post a review on the hotel and its services.

The team is "over the moon" and happy to know that they came up to your expectations.

We try hard to live up to our ethos and I am delighted that we have achieved that in small measure for you.

We look forward to the opportunity of welcoming you back on your next visit to Udaipur.

Many thanks!!!

Kind regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
73 reviews 73 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 17, 2012

The hotel is located at one end of the city near Udaivilas Hotel on banks on lake pichola. Its located in a huge compound shared by Udaivilas. The place is green and has big lawns.it was beautiful in rains. The staff particularly the employees at reception are very helpful and cooperative. We were offered buffet breakfast since the room was not ready for our early check in.The breakfast was excellent.Though its little far from city but taxis and autos are readily available. The reception guys are willing to help you with the transport.Overall a nice and relaxed stay

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, October 22, 2012
Dear Guest

Thank you for taking out time and posting a review on our hotel and its services.

We are delighted to know that you enjoyed your stay at Trident Udaipur.

Positive feedback encourages our team to strive to perform better. It has always been our focus to provide our valued guests with personalized service. It was a pleasure to have been of service to you.


We take this opportunity to assure you of our best attention and services at all times and look forward to your future visits.

Thank you

Kind regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
1 review
5 of 5 stars Reviewed October 17, 2012

Trident, the name itself is so big (the group) that you're always expecting the services and your stay to be superb. This was my third visit to the property and I would certainly like to stay here everytime I come to Udaipur. Starting with the deal that I was given, to the check out, everything was absolutely brilliant. However, this time around I actualy got to see how huge this property is. The moment we entered the gate, the guards asked me for the name and as I reached the reception area, the booking forms were ready. Hats off! This time we were upgraded to a pool view room. A lots to write, but short of time.. Just one word, AMAZING.

Room Tip: Pool side rooms for amazing view!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, October 22, 2012
Dear Guest

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such comments,we are delighted to know that you enjoyed your stay at Trident Udaipur. It was a pleasure to have been of service to you.


My team and I are inspired by your comments and look forward to your continued visits.

We take this opportunity to assure you of our best attention and services at all times.

Thank you

Kind regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Top Contributor
85 reviews 85 reviews
53 hotel reviews
Reviews in 35 cities Reviews in 35 cities
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed October 15, 2012

Recently I was there with my colleagues, room and bathroom were clean, service was good, they were always there to assist you. Good job done by them. Whenever we want to get our room cleaned they help us, also they had a wide variety of food in breakfast.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, October 22, 2012
Dear Guest

Thank you for taking out time to share your experience following your recent visit to Trident Udaipur.

Your review has been shared with the team which is inspiring for all of us. It was a pleasure to have been of service to you.

We look forward to welcome you back to Trident on your return to Udaipur. I take this opportunity to assure you of our best services and attention at all times.

Thank you

Kind regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 13, 2012

My wife and I staye at the tdient on Septembe r27 and 28andit was an amazing experience. From the momnet we arrived until we left, we lacked for nothing. We always had plenty of towel and water and the staff weemed to anticipate our needs even before we know what they were.

My wife asked about a recipe from the buffet and the chef came right out and explained how the dishw as created. There were no sectrets. Aloos, we had a waiter, Arif, that was the most polite, gentle, and genteel young man, I have had the pleasure to meet in recent years.

You can not go worng stayng at the Tident.

Room Tip: The view of the gardens are beautifu.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, October 22, 2012
Dear Guest

Thank you for a wonderfully crafted, highly rated review!

We appreciate your feedback and appreciation. It really works as a great source of inspiration for the team. Team Trident is pleased to know from your review that their efforts were so well appreciated specially Arif and Chef.
It was a pleasure to have been of service to you.

We look forward to the opportunity of welcoming you back on your next visit to Udaipur.

Thank you

Best regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
1 review
5 of 5 stars Reviewed October 12, 2012

After our enjoyable stay at Trident Udaipur hotel, we had the feeling that the team are best at hospitality.
The employees that we met were very polite, friendly and efficient. They are just the kind of persons you want to be met by when you check in to a hotel. We were provided with excellent service. We were also very delighted by the food we had at the restaurant. It was delicious.

Room Tip: Try to make use of the SPA and swimming pool facilities and also enjoy the food at restaurant, it wa...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trident-Udaipur, General Manager at Trident Udaipur, responded to this review, October 16, 2012
Dear Guest

Thank you for a highly rated review!

We appreciate your feedback and appreciation. It really works as a great source of inspiration for the team.

Team Trident is pleased to know from your review that their efforts were so well appreciated.

We look forward to the opportunity of welcoming you back on your next visit to Udaipur.

Thank you

Best regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trident Udaipur

Address: Haridasji Ki Magri, Udaipur 313001, India
Phone Number:
Location: India > Rajasthan > Udaipur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Udaipur
#4 Business Hotel in Udaipur
#4 Spa Hotel in Udaipur
#4 Romantic Hotel in Udaipur
#4 Luxury Hotel in Udaipur
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Trident Udaipur 4.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Trident Hotel Udaipur
Hilton Udaipur

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