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“Never stay here again” 2 of 5 stars
Review of Indana Palace

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Indana Palace
4.5 of 5 Hotel   |   Opp. Military Officer Quarters | Shikargadh, Jodhpur 342 001, India   |  
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Hotel amenities
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WINTER PACKAGE
Ranked #13 of 91 Hotels in Jodhpur
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Never stay here again”
2 of 5 stars Reviewed September 29, 2013 via mobile

My friend and I stayed at this hotel. We are two single young ladies. We were woken to a group of male house keeping workers twice at night. .. once at 11.30pm and then another about half an hour later. They wouldn't stop knocking on the door and we didn't order anything from house keeping especially at that hour of the night. Did not feel safe at all. Also we had a balcony room but the door was locked so we couldn't enjoy the view. Wouldn't recommend staying here at all. This is a shame because the hotel itself is brand new and quite nice.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indana_1234, General Manager at Indana Palace, responded to this review, October 1, 2013
‘We deeply regret the inconvenience caused due to the untimely knocking of your room by Housekeeping staff and sincerely apologise for it. Necessary corrective measures have been taken to avoid any such incident. We hope you will give us another opportunity to serve you, and change your impression. Do get in touch with me personally and it will be my privilege to welcome you at the hotel. S K Roy, General Manager
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163 reviews from our community

Traveler rating
    80
    57
    15
    4
    7
See reviews for
56
34
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Mumbai, Maharashtra, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2013

Jodhpur has always maintained its status of royal destination and this Hotel Complements the royalty of Jodhpur. A complete getaway destination with good infrastructure and facilities. This one is going to be my favorite stay option in jodhpur.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indana_1234, General Manager at Indana Palace, responded to this review, September 14, 2013
Thank you for staying with us. We are pleased to note that the experience at Indana Palace met your expectations and that you had a pleasant and comfortable stay with us. We look forward to welcoming you soon and be at your service again.
S K Roy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 8, 2013

Have been visiting Jodhpur since long for official purpose.. this time decided to stay at Indana palace ..as the same was recommended by Mr. Chandan from sales deptt.. the stay was worth !! A nice good place with all the facilities a business visitor may think of!! Also a good place for tourists as well!! A very good swimming pool ..a well equipped Gym !!
Quality & taste of food is very authentic .. as far as break fast ..its very elaborate as expected at this kind of property!! Rooms & toilets are very well kept & clean!!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indana_1234, General Manager at Indana Palace, responded to this review, September 11, 2013
Thank you for choosing to stay with us. We are delighted to hear about your positive experience. Your comments will go a long way in our effort to continuously upgrade our standard as we endeavour to surpass the expectations of our guests.
It will be our privilege & pleasure to be of service to you again.
S K Roy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed September 3, 2013

Home away from home, a little piece of paradise and the finest hotel in Jodhpur are all inadequate. It has ambience of place, the comfort and warmth of a home, and elegance that surpasses anything in my hotel experience. Hope to return again.

Room Tip: Rooms overlooking Umaid Bhavan Palace.
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  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indana_1234, General Manager at Indana Palace, responded to this review, September 6, 2013
Thank you for choosing to stay with us. We greatly appreciate your effort in giving us your comments on the stay. We are delighted to hear about your positive experience. Your comments will go a long way in our effort to continuously upgrade our standard as we endeavour to surpass the expectations of our guests.
We look forward, to welcoming you at the hotel once again. - S K Roy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 3, 2013

We have been staying there in a suite and really do not recommend to spend your money there:

- room and lobby very dirty (avoid especially if you travel with children)
- housekeeping is cleaning the room at 3pm !!!
- staff not helpful, not nice
- they did charge my CB before we checked in based !!! Do not give them your CB details!!
- food of low standard of very expensive
- breakfast is very very disappointing for this kind of hotel

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indana_1234, Manager at Indana Palace, responded to this review, August 8, 2013
Mr.ASRMumbai23 You have mentioned your stay at the hotel as Sept 2012, how ever the hotel opening was on 25th Nov 2012. We kindly request you to give us accurate information, for enabling us to investigate the issue & take corrective measures. S K Roy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 15, 2013

Spent an amazing weekend here, The property is extremely well planned giving one an experience of entering a palace, it does not only end there, we were treated nothing less than royalty. The staff was very courteous and helpful the rooms were very spacious. The food was exceptionally good it gave us the true authentic taste of Jodhpur. The best part about the hotel is its location.

Overall had a brilliant weekend here will defiantly go back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indana_1234, General Manager at Indana Palace, responded to this review, June 17, 2013
We greatly appreciate your effort in giving us your comments on the stay. We are delighted to hear about your positive experience. Your comments will go a long way in our effort to continuously upgrade our standard as we endeavor to surpass the expectations of our guests. S K Roy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jodhpur, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 8, 2013

We visited the most beautiful Indana Palace Jodhpur. we were surprised to see the architecture of the hotel It looks like a heritage place very nice interior. It is in great location & offered the best services. The food is not excellent compared to other services offered by hotel.

Room Tip: Overall excellant hotel
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indana_1234, General Manager at Indana Palace, responded to this review, June 17, 2013
We greatly appreciate your effort in giving us your comments on the stay. Your comments will go a long way in our effort to continuously upgrade our standard as we endeavour to surpass the expectations of our guests.
It will be our privilege & pleasure to be of service to you again.
We look forward, to welcoming you at the hotel.
S K Roy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Indana Palace

Address: Opp. Military Officer Quarters | Shikargadh, Jodhpur 342 001, India
Phone Number:
Location: India > Rajasthan > Jodhpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #13 of 91 Hotels in Jodhpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Indana Palace 4.5*
Number of rooms: 88
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