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“Good for a short stay” 4 of 5 stars
Review of Vivanta by Taj - Hari Mahal, Jodhpur

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Vivanta by Taj - Hari Mahal, Jodhpur
4.0 of 5 Hotel   |   5, Residency Road, Jodhpur 342001, India   |  
Hotel amenities
Ranked #9 of 93 Hotels in Jodhpur
Certificate of Excellence 2014
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Good for a short stay”
4 of 5 stars Reviewed May 18, 2013

Quite close from the airport and other tourist attractions such as meherangarh fort, Jaswant thada and Umaid bhavan.

Property looks good, not a historic place by any means. its built in mewar style with interiors done nicely but I wouldn't call it grand. Rooms are medium sized not as big as I had expected but okay for a couple or a family of 3 (2 adults + child).

Restaurant service generally good, house keeping not as good as other services so they need a push.Food is good, and so is the ambience around most of the restaurants. The breakfast is good and they have plenty of western and Indian choices just as one would expect from Taj. I have always loved their breakfast. The dosa corner seems to be there in most Taj but it is a good thing :)

The travel desk especially the drivers are good, polite and friendly 4.5/5 and I would suggest you tip them for their service. The front desk is just about okay except for the lady who is friendly and courteous.

The cultural programs in the evenings are quite good and I suggest not to miss one. Overall satisfactory but I would not call it great or best bang for the buck.

My overall rating would be around 3.5 (i.e just short of very good)

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilaas H, General Manager at Vivanta by Taj - Hari Mahal, Jodhpur, responded to this review, May 20, 2013
Dear Sir / Madam,

Thank you for the positive review. I will personally ensure that your appreciation reaches our chauffeurs and the lady at the front desk, who will surely be encouraged to continue good work. However I have also noted the areas of improvement mentioned in your review. We shall put in our efforts around them and will strive to come in your "excellent" band.

Best Wishes
Vilaas Humbre
General Manager
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647 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2013

If you want to experience 'Excellence, Fineness and class apart service then you should visit: Taj Hari Mahal Palace - Jodhpur'

I have stayed at various properties in India - Lucknow – Taj Gomti, Vadodara – Taj Gateway, Surat – Taj Gateway and Goa – Taj Exotica. While my stay at all the above mentioned properties was comfortable and nice; my stay at Taj Hari Mahal Palace – Jodhpur was a different experience all together. I stayed at the hotel from 03-06 May 2013.

All the services rendered to us – rate query, pick up, check in, in room service, service at the bar, service at your restaurant ‘Latitude’, housekeeping and the check out service was SUPERB. Words are not sufficient to describe my experience at this esteemed hotel and the way we were looked after.

A special mention to the reservation staff - Dharamveer Rathore, Reservation Manager - Ghyanshyam Singh for offering a good rate, check in staff – Shivani and her male colleague (I don’t remember his name) who made the check in process smooth and the welcome at the hotel a memorable one.

The staff at Latitude restaurant – Restaurant Manager – Narendra Singh, Sr Chef De Partie - Mohar Singh, Chef De Partie - Ajay Kumar and Restaurant help – Ashish took extra care to give us good, delectable food a ‘different menu’ and high-quality service as well. Taj staff has the caliber to take feed back and has the competence to work on it as well. It was demonstrated in the service provided which was ‘Terrific, Splendid & Fabulous’!

I had an enjoyable and a memorable stay.

I would like to describe ‘Taj Excellence’ as a trust which is initiated in the customers and delivered on each visit and the trust is kept going (demonstrated in the service provided) which brings the customer back to Taj.

A ‘BIG” Thank You to everyone at Taj Hari Mahal Palace – Jodhpur for an amazing experience.

Sabeena Paul
Delhi

Room Tip: Pool facing room at the lobby level ....
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilaas H, General Manager at Vivanta by Taj - Hari Mahal, Jodhpur, responded to this review, May 9, 2013
Dear Ms Paul,

It is such a pleasure to be appreciated by our guests in such a detail. Not every one can notice and relate thier experiences to the services rendered. We are over whelmed and happy that our continuous efforts towards business/service excellence has paid us with satisfied guests like you.

I am happy you mentioned about our hunger to take all types of feedback from our guests and our ability to use it for our strength and turnaround any negetive feedback to oppurtunities.

We will look forward for your future stays.

With Warn Regards
Vilaas Humbre
General Manager
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013

An excellent hotel in a lively but quite area of jodhpur. The rooms were very large and the beds were to die for. Flat screen TV if needed. The pool was huge and never full so plenty of sun beds to choose from. Restaurants were superb with a choice of Indian, Italian and Chinese, also an excellent bar/lounge. The staff were very good and attended to your needs as quickly as they could. Very secure reception area and all bags checked with scanner when entering. Will definitely use this hotel again.

Room Tip: all rooms are very large and ours overlooked a well attended garden
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilaas H, General Manager at Vivanta by Taj - Hari Mahal, Jodhpur, responded to this review, May 9, 2013
Dear Sir / Madam,

Thank you so much for noticing and appreciating the various aspects of our hotel. It indeed gives us the boost to continuously improve.

I am ahappy you will wish to stay with us again. There are some attractive packages rolled out for teh summers. Do let us know if you wish to avail for your next stay.

Best Regards
Vilaas Humbre
General Manager











































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































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Rajauri, India
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 2, 2013 via mobile

We stayed for 3nights..Taj hospitality is its USP..food is delicious...but the hotel needs to work on certain pts..more charging plug pts in the room,fans to be made operational and the toilets need to be indianized(you know what I mean). Beds r very cosy...ensuring good night sleep.

Stayed April 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilaas H, General Manager at Vivanta by Taj - Hari Mahal, Jodhpur, responded to this review, May 4, 2013
Dear Sir / Madam,

Thankyou so much for expressing that you enjoyed your stay and liked the hospitality here. I have also noted the points that you have mentioned about the charging points, fan and the need for health faucets in the toilets. I regret the inconvenience caused to you due to them. However you would be happy to know that we are already working on these points and we should soon be able to address all of these three points.

Warm Regards
Vilaas Humbre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
66 reviews 66 reviews
39 hotel reviews
Reviews in 32 cities Reviews in 32 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 1, 2013

We were here for 3 nights in March and truly enjoyed every bit of it. The hotel is too professional and takes care of each requirement that one can have at any point of time during the stay. The hospitality at this hotel was truly Jodhpur Hospitality. The rooms were cozy enough and a great for a good sleep. Breakfast menu can be upgraded atleast the veg menu. Nothing to complaint and highly recommended.

Will love to come back here.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilaas H, General Manager at Vivanta by Taj - Hari Mahal, Jodhpur, responded to this review, May 4, 2013
Dear Mr Ravish,

Its always very encouraging to recieve such positive feedback from our guests especially young travellers like you. I have also noted your views about the breakfast menu. Thank you for point it out.

I wish you a prosperous year ahead and look forward for your future stays.

Best Wishes
Vilaas Humbre
General Manager
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Gloucestershire
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 23, 2013

We booked in for one night after cutting short our "home stay" accommodation in the heart of the blue city. (too dirty, noisy and unfriendly). We needed a rest before a night train to Agra and staying here was utter bliss after roughing it for a few days. We were very appreciative of being able to keep our room until the following evening before the night train at no extra cost. We had a room with small balcony overlooking the attractive garden and pool. It was quiet, peaceful and calm. The room was very well appointed and the beds heavenly. Food excellent. Staff friendly. Thank you.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilaas H, General Manager at Vivanta by Taj - Hari Mahal, Jodhpur, responded to this review, April 24, 2013
Dear Madam,

Thank you so much for sharing your experience through this meaningful review. I am very happy to know that your requirements were not only met here but exceeded. We take special care in managing the "peace & quite" quotient at the Hotel. We speak to local authorities for shifting the bus stoppage, avoid the honking etc we also speak to the local temple management to lower their sound output. And all these efforts pay us with such an experience to our guests.

With warm regards
Vilaas Humbre
General Manager
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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 22, 2013

Stayed for 5 days at the Taj Hari Mahal , and i should say it is a excellent property . The staff and teh management of the hotel makes sure you have a excellent stay and will tirelessly ensure everything is as per expectations. We stayed in the rooms overlooking the lawns and it was beautiful. The Indian food at the coffee shop can be better and once we spoke to the chef it was made as per the taste we requested for. All in all excellent hotel, good meeting rooms and a ever smiling staff.. Keep it up Taj

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilaas H, General Manager at Vivanta by Taj - Hari Mahal, Jodhpur, responded to this review, April 24, 2013
Dear Sir / Madam,

Its so encouraging to read such positive reviews especially from a guest who stayed with us for a relatively long duration. I am much delighted to know that you felt that we put in extra efforts, "tirelessly" to make your stay comfortable. I am sure these words will boost the enthusiasm of the associates here and help them in continuing such good work. Apart from this, the review will also be helpful for travellers who are planning for a longer stopover.

Thank you for pointing out the oppurtunity for improvement in the Indian food. We shall work towards its improvement.

Look forward for your future stays.

With warm regards
Vilaas Humbre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vivanta by Taj - Hari Mahal, Jodhpur

Address: 5, Residency Road, Jodhpur 342001, India
Location: India > Rajasthan > Jodhpur
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Jodhpur
#3 Business Hotel in Jodhpur
#4 Family Hotel in Jodhpur
#5 Romantic Hotel in Jodhpur
#5 Luxury Hotel in Jodhpur
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vivanta by Taj - Hari Mahal, Jodhpur 4*
Number of rooms: 93
Official Description (provided by the hotel):
Jodhpur is a popular tourist destination with palaces, forts and temples, set against the landscape of the Thar Desert. Vivanta by Taj - Hari Mahal, Jodhpur, offers Rajasthan's legendary hospitality along with comfortable opulence. Located just 5 kilometres from the Jodhpur airport, the resort is also close to the city's vibrant bazaars. ... more   less 
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Also Known As:
Vivanta By Taj - Hari Mahal, Jodhpur Hotel Jodhpur
Taj Hari Mahal Jodhpur
Taj Hari Mahal Hotel Jodhpur

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