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“Excellent service” 5 of 5 stars
Review of Hotel Shreenath Palace

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Hotel Shreenath Palace
On Fort, Jaisalmer 345001, India   |  
Hotel amenities
Ranked #11 of 85 Hotels in Jaisalmer
Bengaluru (Bangalore), India
1 review
“Excellent service”
5 of 5 stars Reviewed September 5, 2012

The Shreenath Hotel is the perfect choice for being pampered! My friend and I were picked up from the train station and, once we got there we noticed a lovely welcome note which stood right at the entrance, which made it a very special welcoming. The rooms are exactly what one expects, an old haveli which takes you back into time and makes you feel like you're part of the maharajah's court. Raj and his dad made us feel so welcome and have treated us so nice - even let us rest in a room after coming back from our 2 day camel trek cost free. We spend time chatting and Raj's dad made us feel like part of the family. I'd definitely go back there and recommend it to anyone looking for a hassle free, cozy, yet princy treatment.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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153 reviews from our community

Traveler rating
    118
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Philadelphia, Pennsylvania
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 26, 2012

This 450-year-old haveli is filled with character and charm: sandstone walls, neat alcoves and tiny windows, carved archways and columns, beautiful decor, and a fantastic rooftop to sit with chai and watch the sun set over the Jain temples...just the kind of place I love! Of course, with that comes the challenges of an old building: mustiness, inconsistent hot water and wifi, and very uncomfortable beds, just things that you accept are part of this unique stay.

After some initial challenges discussing pricing and room availability (as compared to our reservations), Raj and his father, along with their houseboy Hindoo, became some of our favorite people we met throughout our trip. They are warm, energetic and fun, and they took great care of us throughout our stay, making helpful suggestions, providing sleeping bags for our overnight camel trek and especially when I got a bad cold at the end of our stay.

Jaisalmer is a wonderful place, filled with friendly people and amazing history, and a stay at Shreenath Palace is a must!

Room Tip: We stayed in two rooms (before and after the camel trek)...the Rajasthani room is on the top floor a...
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  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 8, 2012

This is perhaps one of the most unusual places we've stayed in, anywhere. For starters Jaisalmer is unique in that people have lived continuously inside the fort for many hundreds of years. Staying here, you become one of them. If you prefer Hiltons and Hyatts, this is probably not for you.

Since cars are not allowed inside the fort, to get to the hotel you'll need to transfer to a tuk tuk (3 wheel motorcycle taxi) or else walk through the narrow lanes.

The property has been in the same family for generations and in reality, this is more of a guest house than a hotel. The rooms are historic and though simply furnished, are comfortable, though everything (pillows included) are old. There is no elevator and it is a bit of a hike up the stone stairs.

The best part of the stay was the people - the owner, his son, and their "boy". They genuinely cared for our well being and did all they could to make us comfortable. For instance, my sons and I went up to the roof to watch the sunset and they came up after us with a blanket and water. Also, when we arrived, they pulled out a selection of scarves for us to choose as gifts.

We were here in the midst of summer, when it is incredibly hot. Although our rooms had a/c units, they really couldn't chill enough and we didn't get much sleep the first night. Also, like many parts of India, regular power outages are the norm and this place does not have a backup generator, so when the power goes out, only the fans keep going.

When my wife was upset the next morning and chose not to have breakfast, we later learned that the owner refused his own breakfast in sympathy. When we returned, he did everything he could to cheer her up. When they found out the problem, they brought in swamp coolers to help bring the temperature down. While not what I would call cold, the room was cool enough for us to get a good night's sleep.

If you want convenience and fancy, go elsewhere outside the fort. If you want a unique experience and to meet some fantastic people, stay here.

Room Tip: If staying during summer, make sure the A/C is sufficient, else ask them to bring in some swamp cool...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, UK
Top Contributor
97 reviews 97 reviews
47 hotel reviews
Reviews in 48 cities Reviews in 48 cities
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed June 16, 2012

We were collected by car at Jodhpur airport by an AC car and arrived at the Palace 5hrs later.
Be warned, despite the distance and how long you think it should take if you were driving, it takes twice as long because of the road quality, cows and the fact that the owner of the Palace tells the driver to drive us foreigners slowly no doubt due to scare stories you can read on here from some people about high speed near misses and head-on collisions. So...slow but safe is nice if not a tad frustrating.

We were met by Hindu, the hotel helper who carried our luggage from the main square within the fort to the short walk to the hotel.

The hotel itself is in a 450yr old 4 storey haveli. As with all authentic palaces like this, its a little rough around the edges but full of charm and delight.

We had a welcome cup of tea with the owner who excitedly told us about all the famous and important guests he'd had and checked with us what our plans were for the next few days. We met his wife and his other helper and were immediately made to feel we were staying in his house rather than a hotel.

The rooms upon initial entry were 'wow' with stunning carved stone walls and porticos with majestic beds and carpets and curtains. Closer inspection and its a little more shabby chic but the views from your own little balcony of the Jain Temples make up for it.

On the downside, the bed is rock hard and for someone in their 40's as opposed to a backpacker in their 20's, I'd have preferred more comfort. The bathroom with shower is basic but works and there is nowhere to hang clothes but we are in Jasailmer and this has retained its original charm as opposed to being sanitised by a Hilton or Ian Schrager. You could wipe it clean and wipe out its character to produce a perfect boutique hotel but that's not the point.

The best part of this place is the owner and the staff. Hindu was a delight to chat to over breakfast on the roof terrace with his tales of life in his home village and ans for his life. The owner was a complete charmer. A real friendly uncle who you wanted to hug. He personally took us out to the desert for camel riding because he liked to personally check the quality of the camels. He was always telling us not to buy anything without asking him first because he could get us a better deal with the same person and the cynic new arrival from London in me didn't believe it was anything more than a typical ruse to get me to buy from his friend instead, but I was wrong and he really does know everyone and really could get you a better deal on everything. We were late back from the desert so missed the Jaisalmer Palace opening times but he knew the Commissioner and offered to open the Palace up for us specially to have a night time view.

So: loved Jasailmer, loved the fort, the desert and the amazingly friendly shopkeepers and tuk-tuk drivers everywhere in the town, loved the haveli but really loved the owner so it didn't matter if I liked, loathed or loved the room.

Room Tip: make sure you ask if any room has AC and if it does (not just a fan) choose it!
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 15, 2012

We stayed one night in the Shreenath Palace as a wee treat after our camel safari.

The place is really fantastic. A 450 year old mansion house in an ancient fort. Our room seemed to consist entirely of elaborately carved, honey-coloured sandstone.

The beauty of the building is only half the appeal too. The warmth of the welcome and generosity of the hosts would make even the most ordinary hotel a great experience.

I would not hesitate to recommend the Shreenath to anyone visiting Jaisalmer.

Room Tip: Both AC rooms are gorgeous.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 11, 2012

My tour company did not add Jaisalmer so I had to ask for it to be added, and when I did, this was the only place I wanted to stay. I was not disappointed for second. This place is an exciting, living bit of history that welcomes you to rest your head in the past. Don't expect cold modernism...embrace uniqueness that throws you into the center of everything. Even if you can only stay a night, you should try this place.

Room Tip: The Mughal Suite is the way to go!
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  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2012

On my third visit to India, I made sure I visited Jaisalmer... we hired a car from Bhuj in Kutcch and drove all the way to Jaisalmer. We were welcomed and hosted like Royals . The hotel owner had made perfect arrangements for us for sightseeing the palaces within the city walls and also a camel desert safari with musical and dance entertainment over the evening dinner on divan style seating. The accommodation was something to remember .... after all we dont get to stay in 450 year old havelis anymore. The mornings were an absolute charm allowing sunrays passing the arched small windows. Best time to visit November to Feb.

Room Tip: find the one with as many windows as possible facing the temple.
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Shreenath Palace

Address: On Fort, Jaisalmer 345001, India
Location: India > Rajasthan > Jaisalmer
Amenities:
Room Service
Hotel Style:
#5 Romantic Hotel in Jaisalmer
#10 Family Hotel in Jaisalmer
Price Range (Based on Average Rates): $
Number of rooms: 5
Official Description (provided by the hotel):
The family-run hotel is a 450 year old haveli with beautiful, ornate sandstone carvings. The prime minister under the maharaja once inhabited this beautiful 450-year-old haveli. Our five rooms are all spacious, with private balconies, tasteful decorations, and nice views of the nearby Jain temples. ... more   less 
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Also Known As:
Shreenath Palace Hotel
Shreenath Palace Jaisalmer

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