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“Hopeless and unprofessional hotel to stay in.....” 3 of 5 stars
Review of Friends Regency Hotel

Friends Regency Hotel
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Friends Regency Hotel
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Opp Mini Secretariat | Opposite Mini Secretariat, Ludhiana 141001, India   |  
Hotel amenities
Ranked #28 of 34 Hotels in Ludhiana
New Delhi, India
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Hopeless and unprofessional hotel to stay in.....”
3 of 5 stars Reviewed June 6, 2014

I had stayed once long back in this hotel and decided never to return again. But due to other business friends staying there, i was option less and had to spend one night at Friends Regency. Same old stinking experience which starts after you cross their lobby and all the way to the corridors and till you are in the rooms. Old furniture and fittings, lousy looks all around, A/Cs was not functioning on both occasions. Overall lethargic response and room service quality below par. Only good points about this hotel are its food quality, location and the budget. But if they redo their hotel thoroughly, it can really attract good business visitors. Not recommending to anyone.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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27 reviews from our community

Traveler rating
    1
    9
    7
    7
    3
See reviews for
4
Couples
0
3
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
Top Contributor
57 reviews 57 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed February 7, 2014

This property should have probably gone out of business many years back. That is because it looks like the owners have stopped caring about it. The hotel is run down and in extremely bad shape.

The corridors and the rooms literally stink and look unkepmt. Dirty carpets, walls in dire need of a fresh coat of paint, worn out furniture, this hotel gets a big thumbs down. The rooms are boxy, some rooms don't even have a window. Others are oddly designed with building columns inside the room! The sheets don't look or feel clean, the loos are inadequate, with soap trays missing, broken roll dispensers.

Even the breakfast served was terrible. The restaurant where it was served more so. Stained upholstery, dirty tables, bad lighting.

All in all, this a avoid at all costs hotel.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 1, 2014

Hi all, last year I attended my friend's marriage at this hotel. Although the marriage goes well but the service of the hotel was not up to the mark. We got rooms booked here only for night stay.
It was ok types. Somewhere it seems the hotel needs maintenance. Food was good but the rooms were not. The AC was not working well, but later got fixed. Staff was helpful.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 3, 2013

Average 3 star hotel having ideal location near district court, being bang on Ferozepur Road. Near to Malls and shopping arcades. Rooms, though I preferred the Royal Room, were not having any open window to have outside view. Power point of A/C was also broken. Hotel needs urgent maintainence and good enoviornment.

Room Tip: Better to have Royal Room at lower floors.
See more room tips
  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, Haryana, India
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 6, 2013

So here is the deal about this hotel. If you are careful then there is a great time. And if you just go about as normal, this will be a terrible experience. The basic rooms on the top floors are dingy rooms from a shady 90s govinda movie. Try and get a corporate discount or get yourself upgraded to one of their better rooms on the lower floors. Those are amazingly furnished. These guys have their roots in the dhaba business and the punjabi food will definitely not disappoint you. Dont even thing about ordering chinese or continental here. Go forth and enjoy!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 21, 2013

We are Doing Seminar in This Hotel from 1 Year and have lunch ,It is like a Government Owned hotel no service at all waiters behave like ordinary no smiles no service expect tip for every service and there is lot noise in this hotel AC 's sometimes work sometimes dont so when you have lunch here for rotis they take 10 min and serve you with cold gulab jamuns in deserts so dont go here for food as i have never used there rooms and also will never use also

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed November 27, 2012

Rooms are big. But rooms are not neat. The bathrooms are bad. Not a clean hotel at all. The reception speed is tardy.

The breakfast was bad. The cleaniness in the room is awefull.

Would not recommend this hotel. The decor of the room is not good at all.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Friends Regency Hotel

Address: Opp Mini Secretariat | Opposite Mini Secretariat, Ludhiana 141001, India
Location: India > Punjab > Ludhiana
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #28 of 34 Hotels in Ludhiana
Price Range (Based on Average Rates): $
Number of rooms: 37

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