We booked two rooms in this hotel as it was rated no 1 in Ludhiana by Trip Advisor.
Locating the hotel was not easy as we were not familiar with the city.
It was a disappointment from the beginning - despite the excellent staff.
The hotel is crying out for a makeover, desperately needs a coat of paint, and the glass facade and glass panes need to be cleaned
The lobby was full of flies, (as was the restaurant at breakfast the following two mornings), the kiosk ( savouries and cold drinks dispenser) had not seen a cleaning for weeks; the carpet in the corridor of our floor ( sixth?) had not been vacuumed in weeks and was stained; the glass I was served water in at breakfast was not only chipped but was "dangerously" cracked
The rooms were clean, thankfully, although one, of our rooms had the curtain off the rails.
I would commend Mr. Shafiq, who is doing a commendable job given the circumstances, and wish the new (all of two days into the job) lady sales manager all the luck! She would need it!!
- Official Description (provided by the hotel):
- Keys Hotel is located centrally in Ludhiana. It provides all amenities as per International Standards. Hotel is largely automated and provides cheerful and stylish stay for the guest. Breakfast and high speed WiFi is complimentary to all guests. ... more less
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