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“Hidden Gem in Ludhiana, Very Comfortable rooms, Very competitive price” 5 of 5 stars
Review of Keys Hotel Ludhiana

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Keys Hotel Ludhiana
3.0 of 5 Hotel   |   Opposite City Centre Southern Bypass | Shaheed Bhagat Singh Nagar Rd, Ludhiana 141013, India   |  
Hotel amenities
Ranked #6 of 34 Hotels in Ludhiana
Certificate of Excellence 2014
Indore, India
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 16 cities Reviews in 16 cities
63 helpful votes 63 helpful votes
“Hidden Gem in Ludhiana, Very Comfortable rooms, Very competitive price”
5 of 5 stars Reviewed May 20, 2011

When i first searched about the hotels in ludhiana , i saw Hotel Keys as one of the options,as i frequently go to Punjab , its hard to get a good hotel, if the hotel is good , the price is too high, so its tough to get a good bargain,

I got a very good bargain at Keys hotel , but first concern was how would be the room,
how will be the staff,

But trust me when i say this, if your a business traveler , this hotel is the best place you want to be after a hard day of work

About the Hotel --- Its away from the city around 5-6 kms but the hotel has 5-6 cars which are always available for pick up and drop at any point of time and charge around Rs20/- per km,

The hotel provides pick up and drop facility from the airport of chandigarh and ludhiana, although ludhiana airport is very small and has only one flight operating, chandigarh airport is around 90kms from the hotel

The Hotel has a nice restaurant which provides buffet - Breakfast ,lunch ,dinner.
Please ensure that you have included Breakfast and Dinner in your package as there is no restaurant within a 2 kms and the Restaurant menu is quite expensive to order from.

There is a very nice Bar in the Hotel which is known as the Unlock Bar, There is also a Philippino band playing there from 7pm , the lighting of bar is excellent its deep red lighting which brings you to a whole new environment and it keeps changing, the is a pool table at the center of the bar which is good add on

Dispenser Machine - There is a utility dispenser machine when you proceed towards the lift, all you need from a water bottle to lays, from comb to shampoo, just swipe your room card and get all those that you need at actual MRP, so its a big plus,

Safety - The Hotel is very safe and has security personal inside and outside the hotel, When you enter the lift you need to swipe your room key to go to your particular floor, plus in the room they have video door bell for security

The Room - Nice neat and clean room with a safety locker ,Iron and Refrigerator so you can store what you picked up from utility dispenser and put it in your room and a LCD TV
a work table and chair and above all this they keep a spare blanket and a pillow just incase you need it , The toilet is neat and very clean and the shower and room A/c works perfectly although Ac lacks a remote control.

Room Service - Please keep in mind that room service is done in disposable plates and surprises quite a few people

The Staff - Extremely friendly staff , they are just perfect in their behavior and would do all it takes to make your stay comfy and nice and still manage to be very professional in their work which is all that is needed,

Wifi - Its good and has different connections for every floor although a bit slow at times but does the job

The Awareness of this hotel is very low amongst Ludhiana locals as its a bit far off, thats why i called it a hidden gem , its value for money and ranges between 2 to 2.5 k as per your package


I rate this Hotel a superb bargain and must stay

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keyshotelludhiana, General Manager at Keys Hotel Ludhiana, responded to this review, May 30, 2011
Thank you for your valuable feedback and the encouragement to my colleagues.
Looking forward to welcoming you back to the Keys Hotel, Ludhiana.
Cheers !!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Mumbai (Bombay), India
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 19, 2011

Rooms are compact and extremely functional, The toilets/ bathrooms are state of art. After a long day at work, one can enjoy a good shower!
The food however is average and there are better options to explore in the city.
However a good / decent hotel it you are travelling on work.
the hotel however is located a little of the city and u better have a good taxi driver to take u around

  • Stayed February 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keyshotelludhiana, General Manager at Keys Hotel Ludhiana, responded to this review, May 30, 2011
Thank you for taking out time for your valuable feedback. I have shared your feedback with my team members at Keys and we are confident that with the corrective steps that we are taking, you will have a very pleasant experience the next time we welcome you back to the Keys Hotel, Ludhiana.
Looking forward to your next visit.
Cheers !!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ludhiana
1 review
5 of 5 stars Reviewed April 18, 2011

this hotel is very good.staff is very honest.location is best

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnitManager, General Manager at Keys Hotel Ludhiana, responded to this review, April 21, 2011
Greeting from Keys Hotel Ludhiana !!!

Thank you for your valuable feedback and the encouragement to my colleagues.
Looking forward to welcoming you back to the Keys Hotel, Ludhiana.
Cheers !!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 26, 2011

Most pathetic room service. No proper service, air conditioning and comfert in the hotel, on top of that food quality is even more pathetic. When I checked in the hotel was full of wedding group which made my stay even more horrible as the hotel has hardly any staff to cater those many guest.

  • Stayed February 2011, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnitManager, General Manager at Keys Hotel Ludhiana, responded to this review, April 21, 2011
Greeting from Keys Hotel Ludhiana !!!

Thank you for taking out time for your valuable feedback. I have shared your feedback with my team members at Keys and we are confident that with the corrective steps that we are taking, you will have a very pleasant experience the next time we welcome you back to the Keys Hotel, Ludhiana.
Looking forward to your next visit.
Cheers !!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Top Contributor
75 reviews 75 reviews
55 hotel reviews
Reviews in 39 cities Reviews in 39 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed January 12, 2011

The hotel was quite difficult to find as its main approach road was blocked. The hotel itself is very elegant. The reception staff badly needs to be trained. Their ability to give direction on the phone is pathetic. The room was very elegant and surprisingly spacious. The room service cutlery and crockery is ALL disposable, which looks cheap and is not such a great idea in a place like Ludhiana. Bathroom was poorly lit, and a bit oddly laid out. Buffet breakfast was okay, nothing very great. On the whole a great value for money, and a very pleasant place.

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnitManager, General Manager at Keys Hotel Ludhiana, responded to this review, January 24, 2011
Greeting from Keys Hotel Ludhiana !!!

Thank you for taking out time for your valuable feedback. I have shared your feedback with my team members at Keys and we are confident that with the corrective steps that we are taking, you will have a very pleasant experience the next time we welcome you back to the Keys Hotel, Ludhiana.

Looking forward to your next visit.
Cheers !!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 stars Reviewed January 11, 2011

Thank You for your Accommodation, Here we felt like our own room and we made this room so beautiful. Need more variety in room service, malini, rohan, ankit, puneet, balraj , ( im sorry if ive missed someone at front desk ) all were very good and helpful. All the staff is very helpful and co operative.Please stock your mini bar. Hot water should not have time restrictions. An awesome place , and very good and excellent employees. i found the managers out here more smarter here :)

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnitManager, General Manager at Keys Hotel Ludhiana, responded to this review, January 24, 2011
Greeting from Keys Hotel Ludhiana !!!

Thank you for your valuable feedback and the encouragement to my colleagues.
My team and I have discussed your concerns regarding the menu in room service, stocking of the mini-bar and hot water. We shall take corrective steps to address these concerns. Meanwhile for your future visits, do let us know if there is anything specific that you want us to stock in the mini-bar and we shall do so proactively.

Looking forward to welcoming you back to the Keys Hotel, Ludhiana.
Cheers !!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludhiana, India
1 review
5 of 5 stars Reviewed November 29, 2010

It was my sister`s wedding in ludhiana and we all members stayed at Hotel Key. It was a awesome experience. Every staff specially the reception guys ( cannot remember their names ) soory guys, but all were really helpfull, they made us feel comfortable and took the whole responsibility. front office manager went all around to help us. service staff was very helpfull. food served was also quite good.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UnitManager, General Manager at Keys Hotel Ludhiana, responded to this review, November 30, 2010
Thanks for your kind comments. we are looking forward to see you soon.

Thanks

Warm Regards

Team

Cheers !!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Keys Hotel Ludhiana

Address: Opposite City Centre Southern Bypass | Shaheed Bhagat Singh Nagar Rd, Ludhiana 141013, India
Location: India > Punjab > Ludhiana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 34 Hotels in Ludhiana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Keys Hotel Ludhiana 3*
Number of rooms: 95
Official Description (provided by the hotel):
Keys Hotel is located centrally in Ludhiana. It provides all amenities as per International Standards. Hotel is largely automated and provides cheerful and stylish stay for the guest. Breakfast and high speed WiFi is complimentary to all guests. ... more   less 
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