I stayed there for my quick personal trip to Pune, this is a nice hotel at equally good location.
Proximity to airport is another added advantage. Food was wonderful and staff was very courteous too, especially interaction with Amit and Shahji was very friendly, they seem well understand the hospitality professional ethics and courtesy.The Kasba restaurant was decorated well and very pleasing ambiance overall.
Room was also equally good, spacious and with all required business amenities.
On constructive feedback, I was kept waiting for check-in by one particular lady staff.
With all luggage, I was sitting in reception, while she was performing check-out and talking on phone.I helped myself and requested another desk manager to help me check-in and he
was prompt enough to help me and complete the necessary formalities quicker.
I appreciate the lady desk manager may be busy, but same thing which I did could have been
done by that lady desk manager, just being more courteous.This is just an individual issue not related to hotel as such.
Nevertheless, very good place to stay and overall very pleasing experience.
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- Also Known As:
- Royal Orchid Golden Hotel Pune