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“Good place for business visit.” 4 of 5 stars
Review of Royal Orchid Golden Suites

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Royal Orchid Golden Suites
4.0 of 5 Hotel   |   Golden Nest, Opp. Cerebrum IT Park | Kalyani Nagar, Pune 411 014, India   |  
Hotel amenities
Ranked #19 of 203 Hotels in Pune
Certificate of Excellence 2014
Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
“Good place for business visit.”
4 of 5 stars Reviewed August 16, 2013

I stayed there for my quick personal trip to Pune, this is a nice hotel at equally good location.
Proximity to airport is another added advantage. Food was wonderful and staff was very courteous too, especially interaction with Amit and Shahji was very friendly, they seem well understand the hospitality professional ethics and courtesy.The Kasba restaurant was decorated well and very pleasing ambiance overall.

Room was also equally good, spacious and with all required business amenities.

On constructive feedback, I was kept waiting for check-in by one particular lady staff.
With all luggage, I was sitting in reception, while she was performing check-out and talking on phone.I helped myself and requested another desk manager to help me check-in and he
was prompt enough to help me and complete the necessary formalities quicker.

I appreciate the lady desk manager may be busy, but same thing which I did could have been
done by that lady desk manager, just being more courteous.This is just an individual issue not related to hotel as such.

Nevertheless, very good place to stay and overall very pleasing experience.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay c, General Manager at Royal Orchid Golden Suites, responded to this review, August 19, 2013
Dear Mr. Shirish,

Greetings from Royal Orchid Golden Suites !

Thank you for your invaluable feedback on our Food and services. We are happy indeed to note that you had a pleasant experience during your visit to our hotel.

Your comment regarding Check-in is noted. With your feedback, we are motivated to deliver higher quality services to all our guests.

We look forward to have you stay with us during your visits to Pune.

With warm regards,

Vinay Chotalia
General Manager
Royal Orchid Golden suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

242 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
New Delhi, Delhi, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2013

I feel there, as we r in home, nice food they give chef on request on weekend in the room he will cook for customer accordingly, it is a different concept I love it. over all good experience. I like to stay there again. we should try it once.



thanks
jyosana singh

Room Tip: 7th floor room, city looking like garden.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay c, General Manager at Royal Orchid Golden Suites, responded to this review, August 1, 2013
Dear Ms. Jyotsana,

Thank you for posting your feedback for the viewer of Trip advisor. We are thrilled to know that you like our hotel and services.

Our team is motivated with your comments and looking forward to have you stay with us again !

Warm Regards,

Vinay Chotalia
General Manager
Royal Orchid Golden Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanded, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

Being a frequent visitor to pune, i visited this hotel for the first time. My whole experience was remarkable with great customer service and lovely ambiance. hotel rates are worth paying for, their tasty food in kasba restaurant and ambiance in room. We visited restaurant for dinner and i must appreciate the kitchen staff for their creativity and simplicity. It is a must recommend hotel to visit.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay c, General Manager at Royal Orchid Golden Suites, responded to this review, August 1, 2013
Dear Mr. Raghvendra,

Greetings from Royal Orchid Golden Suites !


we appreciate your invaluable feedback on our facilities and services. We are happy indeed to note that you had a pleasant experience during your stay at our hotel.

With your positive feedback, we are motivated to deliver higher quality services to all our guests.
we look forward to have you stay with us during your visits to Pune.

With warm regards,

Vinay Chotalia
General Manager
Royal Orchid Golden suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pune
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

kasba restaurant is always favorite place when it comes to family weekend dinner.
its has a great ambiance specially open terrace having very good food with lots of verity in reasonable rate and staff are very friendly, good and polite
always recommend to the friends and family

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay c, General Manager at Royal Orchid Golden Suites, responded to this review, August 1, 2013
Dear Sir,

Greetings from Royal Orchid Golden Suites !


thank you for your feedback on our Kasba restaurant. We are happy indeed to note that you had a pleasant experience.


we look forward to your frequent visit.

With warm regards,

Vinay Chotalia
General Manager
Royal Orchid Golden suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandigarh, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2013

A complete value for money

Perfect blend of perfect location,good food & very helpful staff

- near to Airport( bigcinema in walking distance).
Specially want to appreciate Kitchen staff hospitality .As a north indian, i am bit choosy about my food(especially stuffed parantha). and food was served customized as per my taste ;)
Biryani is awesome.

Highly recommended :)

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay c, General Manager at Royal Orchid Golden Suites, responded to this review, August 1, 2013
Dear Sir,

Greetings from Royal Orchid Golden Suites !


Thank you for your invaluable feedback on our Food and services. We are happy indeed to note that you had a pleasant experience during your visit to our hotel.

With your positive feedback, we are motivated to deliver higher quality services to all our guests.
we look forward to have you stay with us during your visits to Pune.

With warm regards,

Vinay Chotalia
General Manager
Royal Orchid Golden suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indore
1 review
5 of 5 stars Reviewed July 16, 2013

The ambiance and the room comfort was excellent. I was so relaxed with the furnishing n beds. The Restaurant and services were very warm n friendly.the staff was so good and polite n friendly I didnt expect .
overall very very good stay.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay c, General Manager at Royal Orchid Golden Suites, responded to this review, July 19, 2013
Dear Ms. Reema,

Greetings from Royal Orchid Golden Suites !


we appreciate your invaluable feedback on our facilities and services. We are happy indeed to note that you had a pleasant experience during your stay at our hotel.

With your positive feedback, we are motivated to deliver higher quality services to all our guests.
we look forward to have you stay with us during your visits to Pune.

With warm regards,

Vinay Chotalia
General Manager
Royal Orchid Golden suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 12, 2013

By reading the good reviews of this hotel and more over the 'Royal Orchid" brand is our favorite one, we chose this hotel for our 01 day trip to Pune. Rooms are very spacious, quality of bed, A/C & wash rooms are okay. The dinner & breakfast we had in the restaurant is extremely good.
Location is just okay, the pick-up and drop to Airport were promptly done and appreciate the service. The signage of the hotel near entrance is too old and needs to be changed.
More than anything, the staff both in front office and restaurant are very professional and very kind all the time.
We will definitely visit this property during our next visit to Pune and also recommend to others

Shiv
Bangalore

Room Tip: 4th floor being the non-smokers room was very suitable for us
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinay c, General Manager at Royal Orchid Golden Suites, responded to this review, June 15, 2013
Dear Mr. Shiv,

Greetings from Royal Orchid Golden Suites !


we appreciate your invaluable feedback on our facilities and services. We are happy indeed to note that you had a pleasant experience of our hospitality.

With your positive feedback, we are motivated to deliver higher quality services to all our guests.
we look forward to have you stay with us during your visits to Pune.

With warm regards,

Vinay Chotalia
General Manager
Royal Orchid Golden suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Golden Suites

Address: Golden Nest, Opp. Cerebrum IT Park | Kalyani Nagar, Pune 411 014, India
Location: India > Maharashtra > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Pune
#10 Romantic Hotel in Pune
#15 Luxury Hotel in Pune
#17 Business Hotel in Pune
#18 Family Hotel in Pune
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Orchid Golden Suites 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Royal Orchid Golden Hotel Pune

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