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“Amazing service oriented Hotel” 5 of 5 stars
Review of Royal Orchid Golden Suites

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Royal Orchid Golden Suites
4.0 of 5 Hotel   |   Rose Premises S.No. 15 Near Marigold Complex | Kalyani Nagar, Pune 411014, India   |  
Hotel amenities
Ranked #19 of 202 Hotels in Pune
Pune, India
1 review
“Amazing service oriented Hotel”
5 of 5 stars Reviewed November 5, 2011

Royal Orchid Golden Suites at Pune is one of the rare hotels that provide amazing service and courteousness. Actually this is the only hotel in India whose service I can compare with Global standards.
I completely recommend for anybody who travels for leisure, business or pleasure

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apollo s, General Manager at Royal Orchid Golden Suites, responded to this review, November 10, 2011
Dear Guest,

Greetings from Royal Orchid Golden Suites !!

Your valuable inputs of our services is very encouraging and motivating for our entire team.
It indeed drives us to provide the highest standards of comfort. to our guests.

Thank you for your special comments.

Vinay Chotalia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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204 reviews from our community

Traveler rating
    98
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    16
    4
    4
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38
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114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Bengaluru (Bangalore), India
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 4, 2011

The Royal Orchid Golden Suites is a very good place to stay. It is located quite close to the airport and offer free airport pick up and drop. The staff is very good and the rooms are well maintained and equipped with what you need. The beds are good and the airconditioning works well.

The food is very good and their breakfast is very good.

Located very close to shopping areas.

The staff is very competent and prompt.

Room Tip: The Deluxe Suites are very good.
See more room tips
  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apollo s, General Manager at Royal Orchid Golden Suites, responded to this review, November 10, 2011
Dear Guest,

Greetings from Royal Orchid Golden Suites !!

Thank you for your invaluable feedback on our services. We are happy indeed to note that you had a pleasant experience at our hotel.

Your feedback is valuable for us and very encouraging.

Looking forward to have you stay with us again.


Vinay Chotalia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2011

It's a nice place to saty, spacious rooms with all the facilities and more specially the location in Kalyani Nagar, very close to the market makes it special.
I enjoyed the most in this hotel, price are also reasonabaly good. Spacious suites with attached kitchen and balcony, close to the airport makes stay comfortable.

Room Tip: Bargain hard before booking.
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  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apollo s, General Manager at Royal Orchid Golden Suites, responded to this review, November 10, 2011
Dear Ms. Suneettya,

Greetings from Royal Orchid Golden Suites!!

Thank you for your invaluable feedback on our various services. We are happy indeed to note that you had a pleasant experience at our hotel. It is only through these feedback from our esteemed guests that we are able to further customize & deliver high quality services to you.

Your valuable inputs of our services further encourage us to do our best and offer our guest the highest standards of comfort.

Looking forward to your next visit at Royal Orchid Golden Suites !!

Vinay Chotalia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 16, 2011

Joined my hubby while he was in Pune for business and stayed at Royal Orchid Golden Suites for about a week. Great experience - Spacious suites with attached kitchen and balconies, friendly staff, great location - only 10 mins from the airport (free pick up and drop), plenty of food options close by - including tons of street food options.
I frequented the gym while I was there - small but sufficient. Decent in house restaurant. Wi fi was expensive

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apollo s, General Manager at Royal Orchid Golden Suites, responded to this review, October 17, 2011
Dear Guest,

Greetings from Royal Orchid Golden suites !

We are happy to know that both of you had a great experience during your stay at our hotel. We appreciate your feedback and looking forward to have you stay with us again.

With Regards,

Vinay Chotalia
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
1 review
5 of 5 stars Reviewed October 8, 2011

The Royal Orchid Golden Suites is a great place to stay for business or pleasure. I have been here for 3+ months with 2+ to go. I am staying in a suite with kitchen/living room and a separate bed room with a king size bed, and large wardrobe for clothes, T.V.s in living area and bedroom, and a bathroom with shower (no Tub). The kitchen area has a microwave, medium size fridge, with a 2 burner cook service and the necessities. Grocery stores are nearby and you can find most items to prepare easy meals in your room if you chose to stay in or to save a few dollars. I would recommend a suite since they are more comfortable for long term stays. The staff is outstanding in their services and are very friendly. This includes, front desk staff, housekeeping, kitchen staff, waiters/waitresses, managers and security personel.
Because this hotel is not too big, the staff will get to know you and will cater to your specific needs/requests. The room is always very clean (as is the rest of the hotel) and they will wash the dishes if I don't get to them. Laundry is picked up in the morning and returned the same day for a resonable fee. Fresh fruit is left in my room daily. There has never been a shortage of clean linens or towels while I have been here. (like many places, bring your own face cloth)
The restaurant has both Indian food and a variation of International foods all of which is very good. The kitchen staff will take requests for any dishes if requested. I often ask the cook in the morning what is on the menu for the evening and if it will be spicy. If spicy, I will request mine to be cooked differently and this request is accomdated. I recommend you try the marinated grilled Bassa fish, excellent (make sure to ask for it in advance)-no it is not spicy. The Breakfast buffet is included with the room charge, while you pay for lunch and dinner. Breakfast includes a variety of items, and here again the kitchen will prepare your eggs to your liking. As well, there are name brand and local restaurants close by giving you a good variety of choices.
FYI, there are 2 Royal Orchids, this one is the Golden Suites. It is 9 floors and smaller than the other tower but this one has a more personal atmosphere. I have met friendly people who are also here on business and we have chummed around Pune to see the sights and visit the restaurants.
Exercise room, treadmills and weights with a personal trainer! Included with your room charge.
The only inconvience is that the pool is located in the other tower and not at this site.
I have seen couples, families, and people travelling alone and everyone seems to be enjoying themselves. The locals also consider this hotel to be top notch.

Room Tip: The suites are better if you are staying long term. Feels more like an apartment than a hotel "...
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  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apollo s, General Manager at Royal Orchid Golden Suites, responded to this review, October 17, 2011
Dear Mr. Green,

Greetings from Royal Orchid Golden suites !

Thank you for your special and encouraging comments. Its indeed nice to have you as our esteemed guest. We look forward to have your stay most memorable. It is only through such feedback from you that helps us to further customize and deliver better services for you.

Wish you a pleasant stay !


Warm Regards,

Vinay Chotalia
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2011

Wonderful place to stay in for business trips and equally a great place to stay with family. Have stayed here for almost a month on a business trip. Worth mentioning "EXCELLENT STAFF", again all the hospitality par excellence! Be it quality of food, stay, amenities, staff.. everything is wonderful. Situated in close proximity to the airport and well within the heart of the city. You have malls, theatres around.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ro G, General Manager at Royal Orchid Golden Suites, responded to this review, September 16, 2011
Dear Guest,

Greetings from Royal Orchid Golden Suites !

Thank you for your invaluable feedback on our various services. We are happy indeed to note that you had a pleasant experience at our hotel. It is only through these feedback from our esteemed guests that we are able to further customize & deliver high quality services to you.

Looking forward to have you stay with us again.

With Regards,

Vinay Chotalia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashik, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2011

Staffs are very friendly and go out of their way to help. Food is very good at restaurant.I will recommend others to come and stay over here.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
apollo s, Front Office Manager at Royal Orchid Golden Suites, responded to this review, August 17, 2011
Dear Guest,

Greetings from Royal Orchid Golden Suites, Pune

we are very happy to know that you had a memorable stay at the hotel. Thank you for the feedback. We look forward to your next trip to Pune and hope you stay with us for an even better experience.

Warm regards,
Shankar Shyamal
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Orchid Golden Suites

Address: Rose Premises S.No. 15 Near Marigold Complex | Kalyani Nagar, Pune 411014, India
Location: India > Maharashtra > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Pune
#11 Romantic Hotel in Pune
#15 Luxury Hotel in Pune
#17 Business Hotel in Pune
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Orchid Golden Suites 4*
Number of rooms: 71
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Also Known As:
Royal Orchid Golden Hotel Pune

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