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“value for money” 3 of 5 stars
Review of The Orchid Pune

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The Orchid Pune
3.5 of 5 Hotel   |   Adjacent to Chhatrapati Shivaji Sports Complex | Pune Bangalore Highway,Mhalunge,Balewadi, Pune 411045, India   |  
Hotel amenities
Ranked #49 of 202 Hotels in Pune
New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
“value for money”
3 of 5 stars Reviewed January 24, 2013

This is more good if taken as a Inn, there is no value of a five star.Buffet is good.Room service is poor and daily cleaning is just average. Location is good, staff helpful. In my opinion take is as a purely room on rent not as a Hotel.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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72 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 21, 2013 via mobile

It was an awful experience. The rooms have lost their sheen and the walls look dirty. There was no provision to make tea. The refrigerator was taken off from the room. The linen was stained and dirty. The basic amenities weren't provided. The services were poor. If you ask me about the buffet breakfast, it was not fresh. There wasn't a weebit experience of a 5 star ecotel hotel. I must tell you guys, you need to improve. If you are on the brink of renovation please do it fast lest you suffer from reviews of disgruntled travellers.

Stayed January 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Top Contributor
169 reviews 169 reviews
160 hotel reviews
Reviews in 104 cities Reviews in 104 cities
93 helpful votes 93 helpful votes
1 of 5 stars Reviewed January 18, 2013

Hotel is an about 1 hour drive away from Pune airport.

Hotel is under renovation, however I doubt that it is any use.

I arrived late at night, near midnight. They gave me a room key. Unfortunately the room was not empty, as the previous occupant had not yet left. The next room on the 5th or 6th floor was totally dirty and I guess, part of the to be renovated floors. The pillow and blanket had brown staines and the couch looked totally wet / dirty / oily - don't know. Probably something that flies get stuck to.
The next room was similar. Then the next room was almost the same. Then finally a room that was slightly better. Maybe because I was very tired.

Rooms are actually quite large with a bathroom with shower and bathtub. But when you shower, then everything in the bathroom gets wet. The carpet was very dirty.

WLAN is in the lobby, but was not in the room I had. Also no minibar, nothing, not even a pencil.

Electric plugs were next to the bed and at the desk.

Electric lights could be controlled by a switch board next to the bed, from which you can also control the AC etc. Hence at night you don't turn on the light, you turn off the AC. I wish these things would be banned.

As there was a conference the breakfast was moved to the ballroom. However the doors to the room were difficult to open, hence a lot of people, including myself, had the breakfast standing up in an extension of the lobby.

The next day I moved to another hotel.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 15, 2013

Hey just wanted to let people know how bad this hotel is espefially on the 4th and 5th floors room 1502 and 1510 was shown to me. What I found in the room was bugs, patches of some kind of spilege on the beds and carpets, extra pillows and bedcovers in the cupobord thrown on he floor, bad odour and when asked to change the room the answer is not possible. After a drive from mumbai reachin in at 11pm I checked myself out and stayed at a near by clarks inn suites for a much better and peacefull stay. Not recomended to stay at the orchids pune baner road. Disgusted by the behaviour of on duty manager. Will post pics in another review.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Top Contributor
67 reviews 67 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 4, 2013

Awesome place to stay at a very good price, good ambience, service, rooms and food. I would say it as 'Good Deal'. Though it is little far away from the city on Bangalore Pune highway but still accessible. It has big rooms, nice decor and comfortable sleep. Service needs to be little improved, may be while I stayed there were many parties going on so the service was little delayed, but overall I am very happy with my stay with them. I would recommend this hotel for all kind of stay, business, personal or family....

Room Tip: All rooms are good, still rooms on upper floors have better view of the city.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 24, 2012

Let me start off by saying the staff is wonderful! I had a bout of food poisoning during my stay and they were very good to me and brought me everything I needed (including plain chicken broth) and also had a doctor on the premises. The food and service was truly excellent! Now, unfortunately, there are some cons which lead to me think this hotel should not be considered five star. Some parts of the hotel were quite dirty and run down looking, there were several mosquitoes in my room which made me miserable while I was trying to sleep because they were biting me and flying in my ears. As I said, I was very ill during my stay so I was confined to my room, and there was no options for watching movies or anything like that. And probably the worst part was that every night I stayed there was a wedding in the hotel....there was no consideration for other guests. The music would be incredibly loud with very heavy base and it would literally be shaking my room. This would continue until 10 or so at night. I feel that at any other five star hotel, this would not happen.

I think this is a good place to stay, with a great staff....but they should not be charging 5-star prices.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 3, 2012 via mobile

The place itself is nice not bad...but the service is more than terrible..they forgot to clean my room once in my three nights stay. Another day they forgot to put soap bars, shampoo and tissues. They never removed the trash from my room. They never cleaned the bathroom. Their buffet is terribely bad, not a single choice of international food. A five stars hotel and they don't even have any cheese or any ham or juice on the breakfast buffet. They claim that they have a gym but it's basically a room with a treadmill and 2 other equipments all broken down not working.
It's the worst stay for myself in a hotel. Simply unprofessional

  • Stayed December 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Orchid Pune

Address: Adjacent to Chhatrapati Shivaji Sports Complex | Pune Bangalore Highway,Mhalunge,Balewadi, Pune 411045, India
Location: India > Maharashtra > Pune
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 202 Hotels in Pune
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Orchid Pune 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
The Orchid a 5 Star Eco friendly hotel of Kamat Hotels India Ltd has won 74 National & International awards. Boasting an ideal location close to the City Centre, within easy reach of business & leisure facilities, the hotel is an ideal base for visiting areas such as Hinjewadi IT Park, Baner, Aundh & Pimpri Chinchwad.Located right next to the International Sports Complex, our guests can have the privilege of using most of the facilities with prior appointment.The Gradenia restaurant offers a unique & novel concept of offering a live buffet wherein food is prepared fresh. The Bar offers a fine selection of spirits & wines.The hotel offers combined garden & banqueting space of upto 84,000 sq.ft. making it ideal for large social and corporate gatherings and product launches. ... more   less 
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