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“Comfort at its best !!” 4 of 5 stars
Review of Four Points By Sheraton, Pune

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Four Points By Sheraton, Pune
4.5 of 5 Hotel   |   5th Milestone,Viman Nagar, Pune 411014, India   |  
Hotel amenities
Ranked #7 of 202 Hotels in Pune
chandigarh
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
“Comfort at its best !!”
4 of 5 stars Reviewed December 7, 2012

My stay at Four points was very comfortable and the booking was done online through via.com.The staff is very courteous ,breakfast menu is very good.The only drawback is wifi which now all hotels have started charging.the location is good as everything is available nearby.I enjoyed my stay here.

Room Tip: There is no view so take any room does not matter
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton, Pune, responded to this review, December 15, 2012
Dear Jaijeet,

Thank you for choosing to stay with us and sharing your feedback on this public forum. We are happy to have served you during your stay at Four Points by Sheraton Hotel and Serviced Apartments, Pune. We express our gratitude for recognizing our efforts in making your stay a memorable one. We are one of the most sought after business hotels in Pune and are located in proximity to the airport and the major commercial hubs of the city making it a convenient retreat for corporate guests. We thank you for your kind comments about our standard of service, courteous staff and the breakfast menu.

We thank you once again for your patronage and look forward to your next check-in.

Warm Regards,
Vinesh Gupta
General Manager
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438 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Vadodara
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 5, 2012

Stayed here for about a week on a business trip and experience was delightful. If you are on a business trip the location of the hotel suits perfectly as it's located on the Nagar road. Many nice shopping malls and restaurants are in the vicinity.

The rooms are big enough, well maintained and clean with a very comfy bed.

There is a swimming pool. Smaller but nice.

The restaurant is superb and serves a variety of delicious food to satisfy tastes of people form different parts of the world. Request the chef for the south Indian dishes - a must try.

There is large screen TV but there is some room for the selection of channels which I found were very few.

The rates are really a deal for the value they provide. Highly recommended and will definitely stay in future.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton, Pune, responded to this review, December 6, 2012
Dear JitendraVagh,

Many thanks for your encouraging words and feedback. I am most delighted to know that you had a great stay with us. Your kind words for the rooms, amenities and the swimming pool have been well received by us. One of the sought after business hotels in Pune, we take care of our guests with elite business facilities. We are a preferred choice among business travelers as we are located near Pune Airport and in proximity to shopping centers, restaurants and major commercial hubs of the city.

The Eatery, Panash and Alfresco are some of the exclusive restaurants in Pune that offer a unique dining experience. Your suggestion about including South Indian dishes in the menu and about the limited satellite channels has been noted.

Your feedback is motivating and we are committed to treat each of our guests with best of our capacity and ability. We look forward for your next trip to our hotel.

Warm Regards,
Vinesh Gupta
General Manager
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Mumbai (Bombay), India
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 3, 2012

Very comfortable room and wonderful meals. Great value for the money spend. Stayed there for a day and really had a great experience. Quite courteous staff and the Sunday brunch with a live performance by Kevin to the song of your choice is just a wonderful experience

Room Tip: Very close to the airport, within 15 minuted. Sunday lunch is recommended.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton, Pune, responded to this review, December 5, 2012
Dear AbbeelAF,

We are delighted to know that you enjoyed your stay with us and thank you for the feedback! We are among the most sought after five star hotels in Pune offering one of a kind stay to the guests. We are delighted to have your acknowledgement for the courteous staff, comfortable rooms and great meals especially the Sunday brunch with live performance. Our restaurants, The Eatery and the Panash are among the best Pune restaurants serving cuisine to guests with different taste preferences.

Thank you for the review!

We would love to welcome you back.

Warm Regards,
Vinesh Gupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2012

It is really an amazing place with extremely supportive staff (specially Prachi and Joe)… I was overwhelmed with the hospitality from this hotel. I and my team from Allscripts stayed in this hotel for four days on an official trip wherein I extended my stay with Sheraton Pune for another day and what an experience.. amazing…

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton, Pune, responded to this review, December 5, 2012
Dear MadanSumeet,

The team at Four Points by Sheraton Hotel and Serviced Apartments, Pune is delighted to have served you during your recent trip to the city. It is indeed a pleasure to receive such a wonderful review about the property and its services. We express our gratitude for your inspiring comments.

We are so pleased that our staff left a lasting positive impression on you and hope you will choose to return to our hotel as we would be delighted to welcome you back.

Warm Regards,
Vinesh Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2012

I stayed in this hotel twice over the last 6 months...this hotel is slightly out of the main Korean park and other attractions, but once you get in the hotel, it's like you have come home! The staff is friendly, the rooms are cozy with all amenities and it has a decent gym and a swimming pool. The only negative I could think was that the steam room in the men's washroom was dirty and not well maintained. The Hotel has primarily 1 restaurant, but it offers decent food and a good choice. I was also exploring Westin for my recent stay but this hotel provides real value for money, thought its slightly far (15 minute drive) from the main city attractions. Overall, highly recommended!

Room Tip: Ask for a room on the higher floor.. Also ensure you are a member of Starwood preferred guest to get...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton, Pune, responded to this review, December 6, 2012
Dear Mihir,

The entire team joins hands with me in thanking you for your repeated patronage. Your kind comments about the team and our services have been well received. We constantly work towards strengthening our resolve to achieve hundred percent guest satisfaction and a review like yours is testimony to us being on the right track.

We once again thank you for recommending us and look forward to welcoming you again.

Warm Regards,
Vinesh Gupta
General Manager
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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2012

I am staying at Four Points by Sheraton,Pune for 14 nights.Room 621.
Today is my second last day with the hotel. I will be back to Malaysia on 4th Dec.
Felt upset as going to leave this wonderful hotel soon.

I think Four Points By Sheraton is the most wonderful place to stay in Pune.

Each and every staff member was so friendly, co-operative and approachable.

Thanks to all -- for those who does not mentioned, sorry I could not catch your name.

Front Desk;
Ashish ***** -- 5 star specially for you - providing extraordinary support (Hope you will getting promotion soon ^_^.)
Rasika
Prachi
Bhavna

Dining area;
Adeet
Kampran
Milan - Thanks for remembering what I had during the breakfast - black tea ^_*
and All the chef who prepared all the dish.

Driver;
Alwin - thanks for picking/dropping me to the office with good driving skills.

Housekeeping;
Ankush - thanks for the housekeeping work.

Gate house:
2 members - Felt Very secure feeling to the hotel from the gates at the front to the in room safe. Thanks.

Last but not least. Mr Joe. Thanks for all the arrangement you help out!!

Keep on your good work!!

P/S:- I had enjoyed with the event/session of "Cake mixing and Cocktail". Unforgettable in my life!

Mr Vinesh, thanks for giving me the great chance to join the event.

I would like to give DOUBLE 5 rating to Four Points By Sheraton. Bravo!


Regards,
Sam Lim

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton, Pune, responded to this review, December 15, 2012
Dear Mr. Sam Lim,

We are extremely happy to have served your stay at Four Points by Sheraton Hotel & Serviced Apartments, Pune during your 14 days long stay. It is an immense pleasure to learn that you enjoyed your stay at one of the best business hotels in Pune. Your kind words about our team members are highly motivating and encouraging. The entire team joins hands with me in expressing our gratitude for acknowledging our efforts in making your stay distinct and one of a kind.

Our guests are a part of the Sheraton family and we invite them to be a part of celebrations and events taking place in the hotel. It is great to know that you enjoyed the Cake Mixing event. We are grateful to have received double 5-star rating from you.

Thank you for such a wonderful review. We await your next visit to the city of Pune.

Warm Regards,
Vinesh Gupta
General Manager
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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 1, 2012

I would give 4 points 5 stars for their hospitality and food. Location on Nagar Road bang opposite a large mall and about 300 meters away from Phenix Mall which happens to be Punes largest mall....large and how....full on entertainment for the kids.....back to the hotel....nice rooms, everything worked well...Small but nice pool....the kids enjoyed the steam room as well....the american breakfast was huge. the Japanese Restaurant was very nice....very good sushi. I'll be back!

Room Tip: take the pool facing rooms or the studio's they are nice when travelling with kids.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineshGupta1, General Manager at Four Points By Sheraton, Pune, responded to this review, December 3, 2012
Dear Mr. Mahtani,

Thank you for choosing to stay with us. It gives us great pleasure to note that your stay with us a delightful experience. Central Location and easy accessibility from the city centre makes us a preferred choice among discerning travelers.

The team works round the clock to offer superlative levels of service and it is inspiring to receive such warm feedback from you about our services and dining amenities.

We look forward to welcoming you and your family in the near future.

Warm Regards,
Vinesh Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton, Pune

Address: 5th Milestone,Viman Nagar, Pune 411014, India
Location: India > Maharashtra > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Pune
#7 Romantic Hotel in Pune
#8 Luxury Hotel in Pune
#12 Business Hotel in Pune
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Four Points By Sheraton, Pune 4.5*
Number of rooms: 217
Official Description (provided by the hotel):
A Great Location. Welcome to the Four Points by Sheraton Pune, Nagar Road. We're conveniently located only 5 kilometers from the airport, and we're easily accessible to the city's commercial and entertainment centers. We're an ideal choice for business or pleasure when visiting the area, and offer an array of amenities designed to make you feel at home. Comfy & Convenient. Each of our 217 guest rooms and suites offer High Speed Internet Access, the comfy Four Points by Sheraton Four Comfort™ Bed, and free bottled water. Plus, for longer stays or larger parties, our 48 self-contained studios and 1 bedroom residences will be the perfect solution. Everything You Need. Have a frosty pint in The Best Brew Pub or sample Pan Asian fare at our all day dining option: Panash Restaurant. Other conveniences include a spa, gym, and swimming pool. We also offer a business center for our corporate guests. If business brings you to the area, our seven flexible meeting rooms and 1140 square meters of function space will meet your needs. ... more   less 
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Also Known As:
Four Points By Sheraton, Pune Hotel Pune
4 Points By Sheraton, Pune

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