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“Good Hotel for Business Trip” 4 of 5 stars
Review of Hyatt Regency Pune

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Hyatt Regency Pune
5.0 of 5 Hotel   |   Weikfield IT Park, Pune 411014, India   |  
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Ranked #15 of 203 Hotels in Pune
Certificate of Excellence 2014
Leamington Spa, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Good Hotel for Business Trip”
4 of 5 stars Reviewed July 5, 2014

I stayed for 3 nights at the Regency Hyatt in May on a business trip and had a very comfortable stay. The room was well appointed...but close to the Main Street so could hear some of the traffic....remember in India the use of a horn is mandatory...or at least it seems that way(!). The bed was comfortable and the bathroom large with a rain shower separate to the tub....and nice toiletries.

The breakfast was really good with a wide selection of western and Indian food available. I particularly liked the freshly made pancakes :)

The gym is really well equipped with bottled water and towels...

Staff were extremely polite and attentive throughout my stay.

There is a shopping mall really close by which has a converse shop....best value converse at a third of the price you pay in the UK

Room Tip: If you are a light sleeper get a room as far away from the Main Street as possible.
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish K, Manager at Hyatt Regency Pune, responded to this review, July 6, 2014
Dear Guest,
We thank you for your comment on TripAdvisor. We are happy to learn that you enjoyed your stay with us. I have noted that you were disturbed by the road sine noise. I request you to mail me separately upon your next visit and I shall ensure that a quiet room is blocked for you. We are indeed very happy that you enjoyed your breakfast experience with us. Your comments with regard to staff appreciation has been shared in an appropriate forum. I shall be very happy to meet you in person on your next visit. Please let me know whenever you decide to visit us again. We thank you once again for patronizing us.
Warm Regards
Ashish Kumar (Director of Rooms)
ashish.kumar@hyatt.com
+919158893004
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Solapur, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

I was staying in a hotel in Pune 2 june to 4 June .The Hotel is beautiful & good choices of Veg break fast.The Breakfast was fantastic.Great views beautiful pune.Barring this is a perfect strategic location.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish K, Manager at Hyatt Regency Pune, responded to this review, June 30, 2014
Dear Guest,
We thank you for your comment on TripAdvisor. We are happy to learn that you enjoyed your stay with us. We are indeed very happy that you enjoyed your breakfast experience with us. I shall be very happy to meet you in person on your next visit. Please let me know whenever you decide to visit us again. We thank you once again for patronizing us.
Warm Regards
Ashish Kumar (Director of Rooms)
ashish.kumar@hyatt.com
+919158893004
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 19, 2014

Hyatt Regency in Pune is located very conveniently close to Pune airport and automotive business hub. The proximity of airport will help a traveller to reach fast less than 30 minues after a late night flight. This is really a great advantage considering the fact that most of the night flights from other cities arrive in Pune late night. The property is well mantained and service is professional with very reasonable charges. Break fast is refreshing and with a variety. Only one issue I noticed is the poor maintenance of electrical switches in the rooms. Brocken switches are common and complanits to Guest services related to this are not found to be attended promptly.
Barring this this a perfect destination for abusiness traveller with its strategic location to airport and business districts offering a safe,peaceful stay suting to most of the visitors budget.

Room Tip: Rooms facing the highway will give a clear open view.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish K, Manager at Hyatt Regency Pune, responded to this review, June 19, 2014
Dear Guest,
We thank you for your comment on TripAdvisor. We are happy to learn that you enjoyed your stay with us. We thank you for your compliments on a well maintained property and also your breakfast experience at Hyatt Regency Pune. However we have made a note on your valuable feedback and an area to improve and self along with Director of Engineering and House keeping manager will shortly have a plan in place to rectify the electrical switches.
I shall indeed be very happy to meet you in person on your next visit. Please let me know whenever you decide to visit us again. We thank you once again for patronizing us.
Warm Regards
Ashish Kumar (Director of Rooms)
ashish.kumar@hyatt.com
+919158893004
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2014

I was staying in a hotel in Pune when my colleagues brought me here for dinner, I moved my accomodations the next day. The hotel is beautiful and the food was fantastic. Great views of beautiful Pune as well.

Room Tip: Get a high room overlooking the radio tower park.
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish K, Manager at Hyatt Regency Pune, responded to this review, June 17, 2014
Dear Guest,
We thank you for your comment on TripAdvisor. We are happy to learn that you enjoyed your stay with us.I shall indeed be very happy to meet you in person on your next visit. Please let me know whenever you decide to visit us again. We thank you once again for patronizing us.
Warm Regards
Ashish Kumar (Director of Rooms)
ashish.kumar@hyatt.com
+919158893004
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 2, 2014

Stayed in this hotel for a overnight trip to Pune. It is very close to the airport and its an advantage for travelers.

The room was spacious and well maintained. Good choices for breakfast. Had a la carta lunc next day and the food was also good.

I was a bit irritated with the services which were not rendered appropriately. Had given feedback and i hope they will try to fix it going into the future.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish K, Manager at Hyatt Regency Pune, responded to this review, June 4, 2014
Dear Guest,
We thank you for your comment on TripAdvisor. We are happy to learn that you enjoyed your stay with us.
I shall indeed be very happy to meet you in person on your next visit. I shall also be happy to address all your concerns and take necessary measure and for this may I request you to pen down to me or call me on below mentioned hand phone number. I shall ensure you carry back always fond memories of Hyatt Regency Pune.
We thank you once again for patronizing us.
Warm Regards
Ashish Kumar (Director of Rooms)
ashish.kumar@hyatt.com
+919158893004
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 30, 2014

I stayed two times in Hyatt Regencey , Pune. And i enjoyed a lot . Hotel staff is very good and cooperative. Ambience is very nice . I recommend to plan your trip to pune then stay in Hyatt Regencey Pune.

Thanks
Kamal Gautam

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish K, Manager at Hyatt Regency Pune, responded to this review, June 2, 2014
Dear Guest,
We thank you for your comment on TripAdvisor. We are happy to learn that you enjoyed your stay with us.
I shall indeed be very happy to met you in person. On your next visit please drop in a line of e mail or call me directly. I shall ensure that the team is consistent and your stay is always great.
We thank you once again for patronizing us.
Warm Regards
Ashish Kumar
ashish.kumar@hyatt.com
+919158893004
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 30, 2014

Was in Pune for an event that was hosted here.

Tremendous Hotel in terms of fit-out and build quality. Great mix of F&B options and value add ons like an Indoor Pool and a great Spa. Spanking clean and by and large polite staff. The pool even had swimming gear for my kids which makes it very user friendly

The problems are as follows:
Although an international brand, India specs are important and we like our Faucets in the WC area. I was probably right because on two occasions I spotted house keeping running to rooms with buckets and mugs. The shower does not have a spout for testing the water temperature so you will either get a cold shock or hot shock when you turn on the rain shower and there is no room to stand to one side of it. The telephones are tricky to use and have a learning curve. The back panel on mine was hanging off. You will take time to find where the coffee tea makers are hidden. These are mild irritations that could have been avoided with better planning at project stage.

But the shocker was this. My parents room did not have the Mugs and coffee Tea sachets in the room and I called room service. They said I should speak to Housekeeping. Housekeeping asked me to speak to room service. They sent some crockery from the restaurant because they were not the in-room mugs that were in my room. Does not matter. I assumed that the room was made ready in a hurry. But the next day the story was the same. They did not replenish the brewing station and again no mugs and coffee Tea sachets. Again I was sent back and forth between departments. I mean these things are ambiguous on whose responsibility it is. Is the Guest supposed to know? I sent some replenishment from my room and my parents were sipping coffee from the rinsing glasses provided in the toilets. I thought this was rather odd situation even after bringing it to their attention.

The food was not remarkable at the lobby cafe restaurant and Banquets and certainly not something to go back for. Did not try the specialty restaurants.

Service is generally slow. 20 mins average for things like bell boys, replenishment etc. i'm not speaking about room service. The hotel was very full so perhaps we should cut some slack.

Check in and Check out were smooth and fast.

It was a comfortable stay no doubt. Not necessarily memorable except for the event itself.

Room Tip: The views are pretty much the same. You can either look into the central driveway or the neighbors.
See more room tips
  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish K, Manager at Hyatt Regency Pune, responded to this review, June 2, 2014
Dear Guest,
We thank you for your comment on TripAdvisor. We are happy to understand that that your like the hotel and your check in and check out experience but there were certain service issues which we could not live up to it. Do accept my sincere apologies for the lapse of services. I have discussed your comment personally with the house keeping manager and the team down the line and have expressed my concern and I completely agree that we cannot go wrong in basics. I have discussed the food part personally with executive chef . Please be rest assured that we have taken your comments seriously and shall take all necessary measures to ensure all our patrons carry back fond memories.
Please do write back to me directly for all your future visit or you may call me directly on my hand phone number mentioned below. I shall be happy to personally assist you.
We thank you once again for patronizing us. I look forward to personally welcome you soon.
Warm Regards
Ashish Kumar
ashish.kumar@hyatt.com
+919158893004
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Pune

Address: Weikfield IT Park, Pune 411014, India
Phone Number:
Location: India > Maharashtra > Pune
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 203 Hotels in Pune
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hyatt Regency Pune 5*
Number of rooms: 219
Official Description (provided by the hotel):
Hyatt Regency Pune is the city's premier 5-star deluxe hotel, centrally located within Weikfield IT Park, and close proximity to Magarpatta and EON commercial districts and steps away from the Phoenix Market City Mall and entertainment areas of Koregaon Park and Kalyani Nagar. The hotel is the closest hotel to Pune Airport at an approximate distance of 1.8 Miles.With 221 spacious rooms, 81 serviced apartments, 20,000 sq. Ft. Of state-of-the-art banquet, wedding and conference facilities, the hotel offers a variety of dining and recreational options; La Terrazza: An Italian Tratorria & Lounge offering authentic Italian home-style cooking. The Cafe: All day market style restaurant offering Indian, Asian and Western cuisine. Single Malt & Co. Bar & Lounge: Selection of finely brewed whiskeys and malts. Gourmet Avenue: Pastry shop serving freshly baked good & confectioneries. Arogya Spa & Fitness Centre: Spa treatments, yoga room, indoor pool and a state-of-the art fitness centre. Guests can also enjoy our business facilities, high-speed Internet access, secretarial services, parking for over 300 vehicles and airport transfer services to Pune and Mumbai in a fleet of hotel cars. Retreat in the lap of luxury at Hyatt Regency Pune - Where Style Meets Preference. ... more   less 
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